It’s not uncommon for users to overlook billing details until an unexpected charge appears, such as an automatic subscription renewal. If you find yourself in this situation, this guide is here to help. We will walk you through how Foursaken Media’s refund process works, clarify who is eligible for a refund, and provide clear steps to request your money back quickly. Our goal is to ensure you feel supported and informed every step of the way.
What You Should Prepare Before Applying For Refund
Purchase Confirmation Email: Locate the initial email confirmation from Foursaken Media detailing your purchase, including date and order number.
Transaction ID: Gather the transaction ID associated with your purchase for quicker processing of your refund request.
Account Information: Ensure you have your Foursaken Media account details ready, including your registered email address and username.
Reason for Refund: Prepare a clear explanation for your refund request, including any issues encountered with the product or service.
Proof of Purchase: Have a copy of your receipt or a screenshot from your account showing the purchase history ready to upload if requested.
Details of Communication: Document any prior communication with Foursaken Media regarding your issue, including dates, times, and methods of contact.
Software Version: If applicable, note the version of any Foursaken Media products you are using, as this might be relevant for troubleshooting.
Device Information: Provide details about the device (e.g., iOS, Android) you used to access the Foursaken Media products if applicable.
Refund Policy Reference: Familiarize yourself with Foursaken Media's refund policy to ensure your request aligns with their guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Steam
Up to 14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Foursaken Media
Foursaken Media offers a variety of digital games and applications, providing users with entertainment and engagement through their products. Understanding your rights and potential eligibility for refunds is essential. Refund eligibility primarily revolves around access to the purchased content and the satisfaction of its use within specific parameters outlined by Foursaken Media.
Here are some scenarios related to your account or product use that may qualify for a refund:
Defective Products: If you encounter functionality issues with a purchased game or application that prevent it from performing as intended, you may qualify for a refund.
Inadvertent Purchases: In some situations, if a purchase was made unintentionally and recognized within a timely manner, this may be considered for a refund.
Content Access Problems: Situations where you do not receive access to the purchased content due to technical issues on the platform may potentially qualify for a refund.
Subscription Services: If you subscribe to a service from Foursaken Media and experience significant interruptions in access or service quality that lasts beyond a reasonable period, you might be eligible for a refund for the disrupted time frame.
Step-by-Step Process to Request Your Foursaken Media Refund Like a Pro
Navigate to the Support section at the bottom of the webpage.
Click on Contact Us to open the support request form.
Fill in the form with your account details and clearly state your request for a refund.
In the message, mention that the subscription renewed without notice.
Submit the form and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions from the menu.
Find the Foursaken Media subscription in the list and tap it.
Scroll to the bottom and tap on Report a Problem.
In the description, emphasize that the account was unused.
Follow the instructions to submit your refund request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Account from the menu.
Tap on Purchase History to find your Foursaken Media subscription.
Select the subscription and tap Refund.
In the message, mention the subscription renewed without notice.
Submit the request and await further instructions via email.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select Manage Account from the menu.
Click on Order History to find your Foursaken Media subscription.
Locate the transaction and click on Request a Refund.
In your request, emphasize that the account was inactive.
Submit your refund claim and check your email for updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Foursaken Media for Refund
Script
Copy
Subject: Refund Request – Foursaken Media Account [Your Email]
Dear Foursaken Media Support Team,
I hope this message finds you well.
I would like to bring to your attention the following billing situation: [describe reason].
I would like to request a refund in the amount of [Amount].
For your reference, I have attached documentation related to this matter.
I would appreciate a confirmation regarding this request within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but is awaiting approval.
Your request is in the queue; please allow 1-2 business days for processing.
Processing
The refund is currently being processed by our team.
Your refund is in progress. Expect it to be completed within 3-5 business days.
Refunded
The refund has been completed and funds released.
You should see the credited amount in your account within 5-7 business days.
Partially Refunded
A portion of your refund has been processed.
You will receive a confirmation for the amount refunded. Review your account for details.
Completed
The refund process has been finalized.
You can resume using our services or games without any delays.
Canceled
The refund request has been canceled.
If you believe this is an error, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Foursaken Media, known for its engaging games and digital content, often encounters a variety of refund requests from users. The following scenarios illustrate common situations where customers successfully claimed refunds.
Accidental In-App Purchase: A user was exploring Foursaken Media’s latest RPG and unintentionally made a purchase for in-game currency while navigating the store. Upon contacting support with a request for a refund, they provided proof of the accidental transaction and received a full refund promptly.
Unintended Subscription Renewal: A player enjoyed a seasonal subscription to one of Foursaken Media’s games but forgot about the automatic renewal. After realizing the renewal charge, they reached out to customer support, explaining the misunderstanding. The team quickly processed a refund, understanding the user’s situation.
Game Glitches Affecting Experience: A user encountered significant bugs during gameplay in one of Foursaken Media’s titles, impacting their experience. They contacted customer support to discuss this and requested a refund. The support team verified the issue and granted a refund as a gesture of goodwill.
Change in Subscription Needs: A long-time subscriber of Foursaken Media decided to switch to a different subscription plan due to changing interests. After reaching out for assistance in modifying their subscription, they were informed about the refund policy for unused days of the previous plan. This resulted in a smooth transition and a partial refund for the remaining days.
The Easiest Way to Get a Foursaken Media Refund
If you're frustrated trying to get a refund from Foursaken Media—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Foursaken Media is streamlined to ensure you stay informed throughout the process. Here are some efficient ways to keep tabs on your refund:
Check Your Email Regularly: Foursaken Media sends refund updates directly to your registered email. Look for messages titled "Refund Update" or similar, which will provide information about your refund status and estimated timelines.
Use the Foursaken Media Account Dashboard: Log into your account on the Foursaken Media website, and navigate to the Order History section. Here, you can view all your purchases and their current refund status.
Mobile App Notifications: If you use the Foursaken Media mobile app, make sure to enable notifications. You’ll receive alerts about your refund status directly through the app, ensuring you’re always updated on the go.
Visit the Billing Section: In your account settings, under the Billing tab, you can find detailed information regarding all transactions and any refunds in process. This section provides clear visibility into the status of your refund.
Track Refund Progress: When a refund is initiated, Foursaken Media provides a tracking feature that shows the stages of your refund—initiated, processed, and completed. This can be found within your Order History for precise updates.
FAQ
Foursaken Media typically has a policy that does not allow for refunds if a subscription is not canceled before the renewal date. If you forgot to cancel on time, we recommend reaching out to our support team directly, as they may be able to assist you based on your specific circumstances.
Refund processing times can vary depending on your payment method and financial institution. Typically, once a refund is initiated by Foursaken Media, it may take 5 to 10 business days for the funds to reflect in your account.
If you see a charge but do not have an active subscription, please check your account settings for any previous subscriptions that may have inadvertently remained active. If everything appears correct, contact Foursaken Media's support team with your details, and they will assist you in resolving the issue.
If you're unable to obtain a refund directly from Foursaken Media, consider reaching out to their customer service again for further assistance. Additionally, you may explore escalating your inquiry through their support channels for more in-depth help, or reviewing your account details for any relevant information that might assist in the process.
If Foursaken Media is unable to issue a refund, you can review their refund policy to ensure you understand the guidelines and criteria. Additionally, consider reaching out to their support team again for further clarification or assistance, and check your account details to ensure everything is in order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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