Unexpected charges can often catch us off guard, especially when we’re not regularly monitoring our billing. At Fowler Property, we understand that clarity and ease are essential, especially when it comes to finances. This guide will walk you through the process of how our refund system works, who qualifies for a refund, and the steps needed to quickly and efficiently request your money back. Our goal is to ensure you feel supported and informed every step of the way.
What You Should Prepare Before Applying For Refund
Tenant or Account Information: Collect your full name, email address, and the address of the property you rented or managed.
Lease Agreement: Have a copy of your lease or rental agreement handy, as it may contain pertinent clauses regarding refunds.
Payment Confirmation: Gather any receipts or bank statements that confirm your initial payment for the rental or service.
Refund Request Form: Download and complete any specific refund request forms provided on Fowler Property's website.
Proof of Service Issues: Compile any documentation, such as emails or photos, related to the issues that warrant your refund request.
Communication Records: Keep a record of any correspondence with Fowler Property regarding your concerns or refund request.
Transaction ID: Note down the transaction ID related to your payment, if available, to expedite the refund process.
Inspection Reports: If applicable, include any inspection reports or documentation that supports your claim.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
ACH Transfer
5-7 working days
Check
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Fowler Property
At Fowler Property, users' eligibility for refunds is determined by specific circumstances related to their property management services. The company focuses on delivering reliable property management solutions, which include tenant placement, maintenance services, and property inspections. Understanding eligibility for refunds is essential for users who might navigate various account situations throughout their engagement with Fowler Property.
Property Management Service Adjustments: If users encounter significant service interruptions or issues related to the management of their rented property, they may have the opportunity to discuss potential adjustments or refunds related to services not rendered as expected.
Tenant Placement Fees: Should a tenant placement service not culminate in an occupied unit within a reasonable timeframe, users may be eligible to inquire about refunds or credits connected to the initial tenant placement fees.
Maintenance Service Discrepancies: If users request maintenance services that fail to meet agreed-upon standards or are delayed without prior notice, they could explore their eligibility for refunds associated with those specific maintenance requests.
Cancellation of Services: In instances where users decide to cancel specific property management services before the contracted period concludes, they may be able to discuss the terms and conditions related to refundable portions of their payments, according to their agreement with Fowler Property.
Customer Service Relocation: Should users relocate their property management services and there are prepaid fees involved, it is advisable to understand how the transitional policies might allow for potential refunds based on the timing and nature of the move.
Users are encouraged to review their individual agreements and speak directly with Fowler Property to clarify any questions regarding their eligibility for refunds based on their specific circumstances.
Step-by-Step Process to Request Your Fowler Property Refund Like a Pro
If you purchased through FowlerPropertyMgmt.com:
Visit the Fowler Property Management website and log into your account.
Navigate to the Billing or Subscriptions section in your account dashboard.
Locate the transaction or subscription you wish to refund.
Click on the Request Refund option linked to that transaction.
Fill out the refund request form, providing details such as:
Reason for the refund, for example, "The subscription renewed without notice".
Duration of account inactivity, stating "The account was unused".
Submit the request and keep an eye on your email for any follow-up communications.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the subscription for Fowler Property Management.
Tap Cancel Subscription, and take note of any cancellation confirmation.
Visit reportaproblem.apple.com and log in with your Apple ID credentials.
Locate the transaction you want to request a refund for.
Select Request a Refund and choose a reason, like "Didn’t mean to purchase this" or "Account was unused".
Complete the request and monitor your email for updates.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the Menu icon (three horizontal lines) in the upper-left corner.
Select Subscriptions.
Find the Fowler Property subscription and tap it.
Tap on Cancel Subscription and confirm your cancellation.
Head to play.google.com/store/account in your web browser.
Locate your purchase, click on it, and then select Request a Refund.
When prompted, specify a reason, such as "The subscription renewed without notice" or "I no longer need this service".
Submit the request and check for email updates regarding your refund.
If you purchased through Roku:
Go to my.roku.com and sign into your Roku account.
Select Manage Account.
Scroll to find the subscription for Fowler Property Management.
Click on Unsubscribe to end the subscription.
To request a refund, go to the Contact Us page on Roku's website.
Choose the option for refunds and follow the prompts. In your message, mention that due to "Unforeseen reasons, I was unable to use the service".
Provide any necessary details requested during the process and submit your request.
Wait for an email response regarding your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
Attached to this email is the relevant documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but is awaiting approval.
Your refund has been initiated and is in the queue for processing. You will be notified once it is approved.
Processing
The refund request is being processed by our team.
Your refund is actively being worked on. Please allow up to 5 business days for it to be completed.
Refunded
The full amount has been refunded to your original payment method.
Your refund is complete! Check your bank or credit card statement for the transaction.
Partially Refunded
A portion of your payment has been refunded.
You will receive a refund for part of your payment. The remaining balance will be available in your account.
Completed
The refund process is fully completed and the transaction is closed.
Your refund is finalized, and there are no further actions required on your part.
Canceled
The refund request was canceled before it was processed.
Your refund request is no longer active. If you believe this is an error, please contact us.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Fowler Property, users often engage with various services for property management and rental needs. Below are real user scenarios where clients successfully claimed refunds due to various account-related circumstances:
A landlord realized that they had mistakenly overpaid for their property management service after switching to a different plan. Upon reviewing their account, they contacted Fowler Property's support team, who promptly assisted in issuing a refund for the overpaid amount, ensuring the landlord received the correct billing moving forward.
A tenant encountered an unexpected delay in the return of their security deposit due to a clerical error in processing the final account reconciliation. After discussing the situation with Fowler Property's customer service, they were pleased to receive a full refund of the deposit along with an apology for the oversight.
A homeowner who had rented out their property through Fowler Property noticed a discrepancy related to maintenance fees in their latest invoice. After reaching out for clarification, they discovered the charges were based on an extra maintenance service that was not performed. The customer service team acted swiftly to rectify the situation by processing a refund for the erroneous charges.
A client decided to cancel their service plan but later reconsidered and updated their plans before the end of a billing cycle. After confirming their adjustment with Fowler Property, they were able to successfully claim a prorated refund for the initial overlapping charges, allowing them to continue enjoying their preferred services without interruption.
The Easiest Way to Get a Fowler Property Refund
If you're frustrated trying to get a refund from Fowler Property—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Fowler Property is a straightforward process, designed to keep you informed every step of the way. Utilize the following methods to efficiently check the status of your refund:
Email Updates: After initiating a refund request, keep an eye on your inbox for emails from Fowler Property. These updates will provide details regarding the approval and processing stages of your refund.
Account Dashboard: Log into your Fowler Property account and navigate to the Billing Section in your dashboard. Here, you can view your refund requests, including their current status and any necessary details.
Order History: By visiting the Order History section of your account, you can check all your past transactions, including any refunds. This section will show the status of each transaction and indicate if a refund has been processed.
Mobile App Notifications: If you're using the Fowler Property mobile app, enable notifications to receive real-time updates about your refund status. Alerts will inform you when your refund is approved or when additional information is required.
Customer Support: If you have further questions or need clarification, reaching out to Fowler Property's customer support team can provide additional insight. They can offer specific details regarding your refund status not found in your account or email updates.
FAQ
Refunds for missed cancellation deadlines are generally not provided, as the policy requires timely cancellation to avoid charges. We recommend reviewing our cancellation policy for specific details and reaching out to our customer service team for further assistance. We appreciate your understanding and are here to help with any questions.
Refund processing times can vary depending on your financial institution, but typically it takes between 5 to 10 business days for the funds to appear in your account after the refund is issued. Keep in mind that weekends and holidays may also affect the timing of the transaction.
If you see a charge but do not have an active subscription, please reach out to our customer support team through the contact form on our website. Provide details of the charge, including the transaction date and amount, and they will assist you in resolving the issue.
If you're unable to receive a refund directly from Fowler Property, consider reaching out to their customer service team again for further assistance. You may also want to escalate your request within their support system to ensure it receives additional attention. Additionally, reviewing your account details and the relevant transaction history may provide helpful insights when addressing your concerns.
If Fowler Property refuses to issue a refund, you may want to review their refund policy for further clarification on eligibility. Consider reaching out to their customer support team again, providing any relevant information or documentation that may assist your case. Additionally, double-check your account details to ensure that all information is accurate and up to date.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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