Billing often takes a back seat until an unexpected charge catches your attention—perhaps an auto-renewal that you didn’t anticipate. At Fowler Property, we understand that navigating refunds can be confusing, which is why we've created this guide. Here, you will find detailed information on how our refund process works, eligibility criteria, and the steps you need to take to request your money back quickly and easily. Our goal is to make your experience as smooth and hassle-free as possible.
What You Should Prepare Before Applying For Refund
Property Address: Have the exact address of the property you rented or managed ready for reference.
Lease Agreement: Gather your signed lease agreement to confirm the terms of your rental.
Payment Receipts: Provide receipts or bank statements showing your payments to Fowler Property to support your refund request.
Refund Request Form: Fill out any specific refund request forms provided by Fowler Property on their website.
Contact Information: Prepare your contact details linked to your account for easy communication during the refund process.
Photographic Evidence: If applicable, include any photos documenting issues with the property that prompted the refund request.
Transaction ID: Locate the transaction ID from your payment confirmation email for quick reference.
Written Explanation: Write a clear explanation for the refund request, detailing the reasons and circumstances.
Inspection Reports: If available, include any inspection reports that outline issues encountered during your tenancy.
Previous Correspondence: Keep records of any previous emails or communications with Fowler Property regarding your refund to support your case.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
ACH Bank Transfer
5-7 working days
Check
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Fowler Property
At Fowler Property, users have specific rights regarding their eligibility for refunds based on the services provided in property management. It’s essential for users to understand the circumstances under which they might be eligible for a refund, ensuring clarity and transparency in their interactions with the company.
The following situations may qualify users for a refund:
Service Disruption: If there is a significant interruption in the property management services, like maintenance or support being unavailable for an extended period, users might be eligible for a refund for that specific time frame.
Overpayment for Management Fees: In the event of an incorrect calculation in management fees, users may be eligible for a refund for the overpaid amount.
Deposits for Services Not Rendered: If a user has paid a deposit for a specific service, such as repairs or maintenance that were not completed, they could seek a refund for that deposit.
Account Cancellation within Appropriate Timeline: Users who cancel their management service within the stipulated cancellation period may qualify for a refund of any pre-paid management fees for services not rendered beyond the cancellation date.
Early Termination of Lease Due to Property Issues: If a leasing agreement is terminated early due to significant issues with the property that were not disclosed, users might have eligibility for a refund of certain fees that were paid.
Understanding these scenarios can assist users in managing their accounts effectively and ensuring that they are fully aware of their rights regarding refunds with Fowler Property.
Step-by-Step Process to Request Your Fowler Property Refund Like a Pro
If you purchased through FowlerPropertyManagement.com:
Visit the Fowler Property Management website and log in to your account.
Navigate to the Account Settings section.
Locate the Billing & Subscriptions tab.
Find the specific subscription or membership you want a refund for.
Click on Request Refund associated with that subscription.
In the refund request form, highlight that the subscription renewed without prior notice.
Clearly state that the account was not utilized during the renewal period.
Submit the request and note any confirmation number provided.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top.
Select Subscriptions.
Find and tap on the subscription for Fowler Property Management.
Choose Cancel Subscription and confirm.
Go back to the main settings and open the App Store.
Tap your profile icon and select Purchased.
Find the purchase related to Fowler Property and tap on it.
Scroll down and select Report a Problem.
In the messaging area, mention the unexpected renewal and emphasize the lack of use during the period.
Submit the report and monitor your email for responses.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap your profile icon in the top right corner.
Select Payments & Subscriptions.
Click on Subscriptions.
Find the Fowler Property subscription and select it.
Tap Cancel Subscription.
After cancellation, return to the Subscriptions menu.
Click on Report a Problem next to the relevant subscription.
Communicate that the subscription renewed unexpectedly and state that it was not used.
Complete the submission and watch for any follow-up from Google.
If you purchased through Roku:
Turn on your Roku device and navigate to the Home screen.
Scroll down and select Streaming Channels.
Select My Channels and find the Fowler Property channel.
Highlight the channel, press the * (star) button, and select Manage Subscriptions.
Choose Unsubscribe to cancel it.
To request a refund, go to the Roku Support site.
Select Contact Us and find the link for refund requests.
In your message, underscore that the subscription was renewed without notice and note that the service went unused.
Send your request and keep an eye on your inbox for further instructions.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address the following billing situation: [describe reason].
I would like to request a refund in the amount of [Amount]. Please find attached any relevant documentation to support my request.
I would appreciate a confirmation regarding this matter within 3-5 business days.
Thank you for your attention to this request. If you need any further information, please feel free to contact me at [Your Phone Number].
Sincerely, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
You will be notified via email once your request is processed, typically within 3-5 business days.
Processing
Your refund is currently being processed by our team.
Expect completion within 2 business days. You’ll receive confirmation when it’s done.
Refunded
Your refund has been successfully issued and funds are in transit.
Funds should appear in your account within 5-7 business days, depending on your bank's processing times.
Partially Refunded
A portion of your refund has been issued; the remaining amount is under review.
Contact our support for details on the remaining balance and expected timeline.
Completed
The refund process is complete, and all payments are settled.
You are free to reapply for any services or submit new inquiries if needed.
Canceled
Your refund request has been canceled by you or our team.
If you believe this is an error, please contact customer support to discuss reinstating your request.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Fowler Property, we understand that managing rentals and property-related services can sometimes lead to questions about billing and refunds. Here are some real user scenarios where refunds were successfully claimed by our valued clients:
Change of Plans: A client had to cancel their rental property reservation due to an unexpected family emergency. Upon notifying Fowler Property, they were able to obtain a full refund for their booking, ensuring they were not out of pocket for a situation beyond their control.
Service Interruption: A tenant experienced a temporary interruption in their water service caused by a plumbing issue that was not resolved within the promised timeframe. After reaching out to customer support, they received a refund for the portion of the rental period affected by the service disruption.
Adjustment to Fees: A property owner realized that they had been billed for additional maintenance services that were not completed. After reviewing their account and discussing it with support, they successfully received a refund for those unutilized services.
Deposit Refunded: At the end of a lease, a tenant's security deposit was promptly refunded after a successful inspection confirmed that no damages occurred. The tenant appreciated the transparency and efficiency of the refund process.
The Easiest Way to Get a Fowler Property Refund
If you're frustrated trying to get a refund from Fowler Property—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Fowler Property is streamlined and efficient, allowing you to stay updated on the progress of your finances. Here are some specific tips to ensure you can easily keep tabs on your refund:
Check Your Email Updates: Fowler Property sends automated email notifications for any refund status changes. Be sure to check your inbox for messages from notifications@sjfowlerpropertymanagement.com, as these will provide you with the most current updates.
Utilize the Mobile App: If you have the Fowler Property mobile app, you can check your refund status by navigating to the 'Account' section. Look under 'Billing' for real-time updates on refund processing.
Access Your Account Dashboard: Log in to your account on sjfowlerpropertymanagement.com and visit the 'Order History' section. Here, you can view the status of your refund along with detailed information about any transactions related to it.
Review the Billing Section: Within your account, the 'Billing' section provides a comprehensive overview of all transactions, including pending refunds. Make it a habit to regularly check this area for updates on your refund request.
Look for Tracking Information: When a refund is initiated, Fowler Property provides a tracking number in your account dashboard. This can help you monitor the specific progress of your refund throughout the processing stages.
FAQ
Refunds are generally not provided for cancellations made after the specified deadline. If you forgot to cancel on time, we encourage you to reach out to our customer service team to discuss your situation; while we may not be able to issue a refund, we're here to help you find the best solution moving forward.
Refunds generally take 5 to 10 business days to process, depending on your bank's policies. Once processed, the funds will be credited back to your original payment method. Please allow for additional time as banks may vary in how quickly they post the refund to your account.
If you notice a charge but do not have an active subscription, please first check your account for any potential discrepancies. If the charge appears to be an error, we recommend reaching out to our customer service team through the contact information provided on our website. They will assist you in resolving the issue and ensuring clarity regarding your account status.
If you are unable to obtain a refund directly from Fowler Property, consider reaching out to their customer service again for further assistance. You might also explore escalating your concerns within their support system to ensure your situation is addressed. Additionally, reviewing your account details may provide further insights into your options.
If Fowler Property declines to issue a refund, consider reviewing their refund policy to understand the criteria and processes in place. You may also wish to contact their customer support again for clarification or to discuss your situation further. Additionally, verifying your account details and any relevant transaction history might provide more context for your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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