Many users typically don't consider billing matters until an unexpected charge catches them off guard, perhaps from an automatic subscription renewal. This guide is designed to demystify the refund process at Free Range Yoga, outlining who is eligible for a refund and providing clear steps to request your money back quickly and efficiently. Whether you're navigating our policies for the first time or simply need a refresher, we're here to assist you in ensuring a smooth experience with your finances.
What You Should Prepare Before Applying For Refund
Your Account Information: Include your registered email address and full name associated with your Free Range Yoga account.
Transaction ID: Gather the unique transaction ID from your purchase confirmation email for the specific class or membership.
Class Details: Identify the class name, date, and time for which you are requesting a refund.
Payment Method: Have details of the payment method used, such as the last four digits of the card or PayPal account associated with the transaction.
Refund Reason: Be prepared to provide a clear and concise explanation of the reason for your refund request, as Free Range Yoga may require this for processing.
Cancellation Policy Reference: Familiarize yourself with and reference Free Range Yoga's cancellation and refund policy to understand your eligibility for a refund.
Supporting Documentation: If applicable, include any relevant correspondence (emails or messages) regarding your booking and cancellation.
Membership Information: If you are a member, provide information regarding your membership type and any relevant subscription details.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Gift Card
Immediate to 2 working days
Check
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Free Range Yoga
At Free Range Yoga, users are provided with flexible options to engage in their wellness journey through classes and memberships. Understanding your eligibility for a refund is important for managing your subscription effectively and ensuring you have the best experience possible.
Class Cancellations: If a class is canceled by Free Range Yoga, participants may qualify for a refund of the class fee or be offered a credit towards future classes.
Membership Adjustments: Users who wish to downgrade or upgrade their membership may be eligible for a prorated refund based on the unused portion of their previous membership period.
Session Expiration: If a purchased class package expires before the user has had the opportunity to attend allowable sessions, they might be eligible for a refund request under specific circumstances.
Service Interruptions: In the event of an unforeseen interruption in scheduled services, users may inquire about potential compensation or refunds for affected sessions.
Trial Period Feedback: Users who feel the introductory trial did not meet their expectations may be eligible for a refund within the trial period terms specified at the time of enrollment.
Step-by-Step Process to Request Your Free Range Yoga Refund Like a Pro
Navigate to the Account Settings section located in the top-right corner.
Click on the Billing & Subscription tab.
Find the Recent Transactions section and identify the transaction you want a refund for.
Click on the Request Refund option next to the transaction.
In the message box, mention that the subscription renewed without notice, and emphasize that the account has been largely unused.
Submit the refund request and wait for confirmation via email.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Free Range Yoga subscription.
Scroll down and select Report a Problem.
Choose the appropriate issue related to refunding your subscription.
In the description, mention that the subscription renewed without notice, and explain that you have not been using the service.
Submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three lines) in the top left corner.
Select Subscriptions.
Locate and select the Free Range Yoga subscription.
Tap on Manage, then select Refund.
Provide a brief explanation noting that the subscription renewed without notice and that it has been unused.
Submit your request for a refund.
If you purchased through Roku:
Power on your Roku device and navigate to the Home screen.
Scroll to Streaming Channels and select My Channels.
Select the Free Range Yoga channel.
Go to Settings within the channel.
Look for the Manage Subscription or Billing option.
Select Request Refund if available or visit your account on a web browser.
If not available, go to the Roku website, sign in, and find your billing.
In the refund request, state that the subscription renewed without notice and emphasize the account was unused.
Complete your refund request submission.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Free Range Yoga for Refund
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Subject: Refund Request – Free Range Yoga Account [Your Email]
Dear Free Range Yoga Team,
I hope this message finds you well.
I would like to inform you of a billing situation that occurred on [Billing Date]: [describe reason].
In light of this, I would like to request a refund in the amount of [Amount].
Please find any attached documentation that may assist in this inquiry.
I would appreciate your confirmation regarding this matter within 3-5 business days.
Thank you for your attention to this request.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
Please allow up to 5 business days for processing.
Processing
Your refund is currently being processed by our team.
You will receive a confirmation email once the refund is complete.
Refunded
The full amount has been refunded to your original payment method.
Check your account statement to confirm the refund.
Partially Refunded
A portion of your original payment has been refunded.
Details of the refund amount will be included in the confirmation email.
Completed
The refund process is complete and funds have been returned.
Your refund is finalized; you can book your next class hassle-free!
Denied
Your refund request has been denied due to policy restrictions.
Contact customer service for further assistance or clarification.
Canceled
The refund has been canceled at your request or due to inactivity.
If you wish to initiate the refund again, please contact us.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Free Range Yoga, clients often find themselves navigating various situations that require refund assistance. Here are a few realistic scenarios demonstrating how users successfully claimed refunds within the community:
Class Package Adjustment: A member purchased a 10-class package but realized they could only attend four classes due to scheduling conflicts. After discussing their concerns with customer service, they received a refund for the unused classes, allowing them to reschedule without losing funds.
Unforeseen Circumstances: A student had to cancel their attendance at a yoga retreat due to a family emergency. They contacted Free Range Yoga’s support team, explained their situation, and were granted a full refund for the retreat fee, still feeling supported by the community.
Accidentally Renewed Subscription: A client accidentally renewed their monthly subscription while intending to pause it. Upon realizing the mistake, they quickly reached out to customer care. After clarification of their account activity, they successfully claimed a refund for the extra month they did not intend to use.
Virtual Class Accessibility: After enrolling in a virtual class, a participant encountered technical issues that prevented them from accessing the sessions. They promptly reported the issue to Free Range Yoga, who appreciated the feedback and processed a refund for the class, enhancing their experience overall.
The Easiest Way to Get a Free Range Yoga Refund
If you're frustrated trying to get a refund from Free Range Yoga—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
At Free Range Yoga, we strive to provide a smooth and transparent refund process. To ensure you can track your refund status efficiently, follow these dedicated methods tailored for our systems.
Email Updates: Keep an eye on your inbox! Free Range Yoga sends automated email updates regarding your refund status. Look for emails titled "Refund Status Update" that provide essential information and any next steps.
Account Dashboard: Log into your Free Range Yoga account and head to the Order History section. Here, you can view detailed information about your refund requests, including the status and any notes from our support team.
Mobile App Notifications: If you’re using the Free Range Yoga mobile app, enable push notifications. We send real-time updates directly to your device about your refund status, ensuring you're always in the loop.
Billing Section Monitoring: Within your account settings, check the Billing Section for information regarding pending refunds. It shows the expected timeframe for processing if applicable.
Detailed Progress Tracking: After initiating a refund, you can track its progress in your account dashboard under Order History. We provide updates on each stage, from refund request acknowledgment to completion.
Contact Support: If you encounter any issues or have queries about your refund, don’t hesitate to reach out to our support team through the Help Center within your account for personalized assistance.
FAQ
At Free Range Yoga, we have a cancellation policy that requires notice before the specified deadline to qualify for a refund. If you forgot to cancel on time, we are unfortunately unable to issue a refund, but we encourage you to reach out to our customer support for any assistance or to discuss your situation.
Refunds from Free Range Yoga typically take 5 to 10 business days to process and appear in your account, depending on your bank's policies. Once processed, you will receive a confirmation email detailing the transaction. Please allow additional time if you have any intermediary banks involved.
If you notice a charge but do not have an active subscription, please check your email for any recent communications from Free Range Yoga, as they may provide insight into the charge. You can also visit your account settings on our website to review your subscription status. If you're still uncertain, feel free to contact our customer support team for assistance.
If you are unable to receive a refund directly from Free Range Yoga, consider reaching out to their customer service again for further assistance. You might also explore escalating your request within their support system for additional options. Reviewing your account details to ensure everything is accurate can also be beneficial.
If Free Range Yoga is unable to issue a refund, it may be helpful to review their refund policy for any specific conditions that apply. You can also consider contacting their support team again to clarify the situation or explore any available alternatives. Additionally, checking your account details for any misunderstandings regarding the transaction may provide further insight.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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