Many users only pay attention to billing when an unexpected charge shows up, such as an automatic subscription renewal. This guide aims to clarify how refunds work for Freeshippi and Numerology (numerology.com), ensuring you understand who is eligible and how to request your money back efficiently. With straightforward steps, you'll be able to navigate the refund process with ease and confidence.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and account username on Numerology.com.
Transaction ID: The unique ID associated with your purchase from Freeshippi or Numerology.
Order Confirmation: The original confirmation email or receipt received after your transaction, which includes details of your purchase.
Subscription Details: If applicable, details about your subscription plan, including renewal date and service accessed.
Reason for Refund: A clear and concise explanation for your refund request, including any specific issues encountered.
Proof of Payment: A screenshot or document showing the payment made for services or products purchased.
Customer Support Communication: Any previous correspondence with Freeshippi or Numerology support regarding your issue.
Refund Policy Acknowledgment: Familiarity with the specific refund policies of both Freeshippi and Numerology, including timelines and conditions.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Google Pay
1-3 working days
Apple Pay
1-3 working days
Cryptocurrency
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Freeshippi and Numerology
At both Freeshippi and Numerology, understanding your rights in terms of refunds is essential for managing your subscription and ensuring a satisfactory experience. Each platform has its own specific approach to refunds based on the nature of their services, which primarily revolve around digital and subscription-based offerings. Below are situations that may qualify you for a refund based on your circumstances with these merchants.
Service Not Delivered: If you have subscribed to a specific service or product but have not received access or delivery as expected, you may qualify for a refund.
Billing Discrepancies: Any unexpected charges during your subscription period—beyond your agreed subscription amount—may allow for a refund eligibility review.
Subscription Cancellations: If you have navigated a cancellation process in accordance with the terms but continue to see charges, you might be eligible for a refund for those unapproved billing cycles.
Account Mismanagement: If any difficulties arise with managing your account—such as being unable to access paid services due to system issues—this may also be a scenario where a refund is appropriate, especially if the issue is not resolved in a timely manner.
Errors in Subscription Plans: If there are inconsistencies in the plan you subscribed to versus what was delivered, you may qualify for a refund reflecting the discrepancies.
Step-by-Step Process to Request Your Freeshippi and Numerology Refund Like a Pro
If you purchased through Freeshippi and Numerology.com:
Visit numerology.com and log in to your account.
Navigate to the Account Settings section.
Click on Billing History to view your recent charges.
Locate the subscription or membership charge you wish to refund.
Select the Get Help or Contact Us option on the billing overview page.
In the message section, mention that the subscription renewed without direct notice.
Emphasize that you have not actively used the account during the current billing cycle.
Submit your request and keep an eye on your email for a confirmation response.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the subscription for Numerology.
Tap on Report a Problem within the account section.
Choose the issue that best aligns with your situation—usually something related to unwanted renewal.
In your message, mention that the subscription renewed unexpectedly.
Highlight that the account was not used during this period.
Submit your report and await a response from Apple regarding your refund status.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Go to Subscriptions.
Select the Numerology subscription.
Tap on Cancel Subscription, then confirm the cancellation.
After cancellation, return to the subscription page.
Select Report a Problem or Refund if prompted.
Express that the subscription renewed without sufficient notice.
Clarify that the account remained inactive during the billing cycle.
Follow the on-screen instructions to complete the refund request.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll to Streaming Channels.
Select My Channels and find Numerology.
Highlight the channel and press the * button on your remote.
Select Manage Subscription.
Choose Cancel Subscription and confirm your choice.
After cancellation, visit the Roku website and log into your account.
Navigate to Manage Account and then Order History.
Find the Numerology charge and select Request Refund.
In your request, mention the lack of notice for the renewal.
Indicate that you have not used the service during this billing period.
Submit the request and check your email for updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Freeshippi and Numerology for Refund
Script
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Subject: Refund Request – Freeshippi and Numerology Account [Your Email]
Dear Freeshippi and Numerology Support Team,
I hope this message finds you well.
My name is [Your Name], and I am writing to request a refund pertaining to my account. The details of the billing situation are as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your reference.
Please confirm the receipt of this request and the status of the refund within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting processing.
We are reviewing your refund request; it usually takes 1-3 business days to update this status.
Processing
Your refund is currently being processed by our team.
This stage typically takes up to 5 business days. Please check back for updates.
Refunded
Your refund has been completed and funds are issued back to your account.
The amount should reflect in your original payment method within 5-7 business days.
Partially Refunded
A portion of your request has been approved and refunded.
You will receive the refunded amount shortly, and you'll see the details in your transaction history.
Canceled
Your refund request has been canceled, often due to being outside of our policy window.
If you believe this is an error, please contact our support for clarification.
Completed
All refund processes are final and completed without issues.
Your refund is fully processed, and no further action is needed. Thank you for your patience!
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Freeshippi and Numerology, users occasionally face various situations that lead them to request refunds. Here are some real user scenarios highlighting how individuals successfully claimed refunds:
Subscription Overlap: A user who subscribed to Numerology's annual premium plan realized a week later that they also had an ongoing monthly subscription. Upon contacting support, they were able to receive a refund for the extra charge after clarifying their account status.
Plan Downgrade: A customer at Freeshippi decided to downgrade from a premium shipping plan to a standard one. After initiating the change within the billing period, they reached out for clarification regarding the refund for the unused balance of their premium plan, which was promptly processed.
Service Interruption: A Numerology user experienced a temporary service interruption during a critical period while using the site for a reading. After expressing their concerns through customer service, they were offered a refund for that month's subscription as goodwill for the inconvenience.
Accidental Purchase: A user on Freeshippi accidentally purchased an add-on service that they did not intend to add to their account. Once they contacted customer support and explained the situation, they were able to receive a quick refund for the accidental purchase.
The Easiest Way to Get a Freeshippi and Numerology Refund
If you're frustrated trying to get a refund from Freeshippi and Numerology—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with Freeshippi and Numerology is simple and can save you time. Understanding how each platform communicates updates and where to check the status in your account will ensure you're always informed.
Check Email Notifications: Freeshippi sends out email updates to inform you about the status of your refund. Look for subject lines that include "Refund Update" or "Your Refund is in Progress" to easily identify relevant messages.
Utilize the Account Dashboard: On Numerology, you can visit your account dashboard to see a summary of all transactions. Navigate to the "Billing Section" and look for the "Refunds" tab to check the status of any pending refunds.
In-App Notifications: Both Freeshippi and Numerology offer in-app notifications. Ensure you have these enabled in your account settings to receive real-time updates on your refund status as they process.
Order History Review: On Freeshippi, go to your "Order History" section. Each order will have a status indicator for refunds, showing you whether it’s being processed, completed, or if additional information is needed.
Refund Timeline Information: Numerology usually provides expected timelines for refunds in the “Refund History” section of your account. This information will help set expectations about when you might receive your funds.
Customer Support: If you can’t find the information you need, both Freeshippi and Numerology have dedicated customer support channels. You can reach out through chat or email for personalized assistance regarding your refund status.
FAQ
Unfortunately, if you forget to cancel your subscription by the designated deadline, refunds are generally not available for that billing period. We recommend reviewing the cancellation policy and setting reminders to ensure timely cancellations in the future.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once your refund request is approved, you should see the funds reflected in your account within that timeframe.
If you notice a charge but don't have an active subscription, please check for any related accounts you may have with Freeshippi or Numerology. To resolve the issue, contact their customer support team with the charge details, and they will assist you in identifying the reason for the charge.
If you are unable to receive a refund directly from Freeshippi or Numerology, consider reaching out to their customer service again for further assistance. Additionally, you may explore escalating your request within their support system for a more tailored evaluation. Reviewing your account details and any terms of service may also provide insights into possible options for resolution.
If Freeshippi and Numerology have declined your refund request, consider reviewing their refund policy to ensure all criteria were met. You may also want to reach out to their customer support team again for further clarification or to express your concerns. Additionally, check your account details and transaction history for any relevant information that could assist in resolving the issue.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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