Many users seldom consider billing until an unexpected charge appears, often linked to automatic subscription renewals. This guide will help demystify the refund process at Fund That Flip, making it easy for you to understand how refunds work, who is eligible, and the straightforward steps to request your money back quickly. Whether you're encountering an unexpected charge or simply seeking clarity, this guide aims to assist you in navigating Fund That Flip's refund policies with confidence.
What You Should Prepare Before Applying For Refund
Account Information: Your Fund That Flip account email address and any associated usernames.
Transaction ID: The unique transaction ID for the investment or service you are seeking a refund for, typically found in your account transaction history.
Reason for Refund: A clear explanation of why you are requesting the refund, including specific circumstances or issues encountered.
Supporting Documentation: Any relevant documentation such as investment agreements, communication with Fund That Flip representatives, or screenshots of issues.
Initial Investment Details: Description of the project or investment, including the amount invested, project name, and timeline.
Funding Agreement: A copy of the original funding agreement or contract associated with the investment.
Contact Information: Up-to-date contact details for follow-up correspondence regarding the refund request.
How Long Does it Take to request a Refund?
Payment method
How long it takes*
ACH Transfer
3-5 working days
Wire Transfer
1-3 working days
Debit Card
5-7 working days
Credit Card
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Fund That Flip
At Fund That Flip, users have specific rights concerning their transactions and the services offered. Understanding the circumstances under which you may qualify for a refund is essential, particularly as it relates to the unique nature of our platform, which focuses on real estate investment crowdfunding.
Refund eligibility generally revolves around the status of investments, upcoming projects, and account management situations. Here are some scenarios that may qualify for refunds or adjustments:
Project Cancellation: If an investment project is canceled before funding, eligible participants may qualify for a refund of their contributed amounts.
Investment Withdrawal: Investors may request a refund if they withdraw their funds from an active investment, depending on the specific terms associated with that investment.
Service Fee Adjustments: Users may inquire about refunds for service fees if associated services are rendered defective or not delivered as specified.
Account Closure: If a user decides to close their account, any eligible remaining balance may be refunded depending on the terms of the user agreement.
Billing Adjustments: Users may seek clarifications and potential refunds regarding service fees that were charged incorrectly or based on terms not fulfilled.
For specific queries regarding your eligibility for a refund, it is advisable to consult Fund That Flip’s support team, as they can provide tailored assistance based on your account and investment activities.
Step-by-Step Process to Request Your Fund That Flip Refund Like a Pro
If you purchased through Fund That Flip.com:
Visit Fund That Flip’s website and log into your account.
Navigate to the Help Center located at the bottom of the homepage.
Click on the Contact Us option.
Fill out the contact form with the following details:
Your account information for identification.
State that you are requesting a refund for your subscription.
Mention that the subscription renewed without advance notice.
Emphasize that your account was unused or inactive during the billing period.
Submit your request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your subscription to Fund That Flip.
Scroll down and select Report a Problem.
Choose the option that states you wish to request a refund.
In the issue description, specify that the subscription renewed without notice and highlight that the account was not actively used.
Submit your request for review.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Locate and tap on Fund That Flip.
Scroll down and click on Report a Problem.
Choose the reason for the refund request.
In the comments, mention that the subscription renewed without notice and that you did not use the service.
Complete your request and check for an email response.
If you purchased through Roku:
Access your Roku account through a web browser.
Sign in and go to the My Account section.
Find the section for Manage Account and click on it.
In the subscriptions section, locate your subscription to Fund That Flip.
Click on Submit a Request.
Clearly state that you are requesting a refund, mentioning the lack of notice for renewal.
Explain that your account had minimal to no usage during the billing cycle.
Submit the request for further assistance.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Fund That Flip for Refund
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Copy
Subject: Refund Request – Fund That Flip Account [Your Email]
Dear Fund That Flip Support Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Attached you will find the relevant documentation for your reference.
I would appreciate your confirmation regarding this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund has been initiated but not yet processed.
Your refund request is under review and may take up to 3 business days.
Processing
The refund is currently being processed by our team.
We are actively working on your refund; you will be updated within 5 business days.
Refunded
The refund has been successfully completed.
The amount has been credited back to your account, typically within 5-10 business days.
Partially Refunded
A portion of your refund has been processed.
You will receive the partially refunded amount soon; check your account for updates.
Canceled
The refund request has been canceled.
If you believe this was an error, please contact customer support.
Completed
All processes regarding the refund are finalized.
Your account is settled, and no further actions are required.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Fund That Flip, clients often engage in various transactions related to real estate crowdfunding, which may result in unique refund situations. Here are some real user scenarios where refunds were successfully claimed:
Account Subscription Adjustment: A user realized they had purchased a subscription for premium access to investment reports that they no longer required. Upon contacting customer service to discuss their changed investment strategy, they successfully adjusted their subscription and received a refund for the unused portion of their subscription fees.
Project Investment Cancellation: An investor decided to withdraw their pledge from a real estate project shortly after committing due to unforeseen circumstances. After reaching out to Fund That Flip’s support team, they clarified their options and were able to receive a timely refund for their initial investment.
Error in Fund Allocation: A user mistakenly allocated funds to a project they did not intend to invest in while reviewing their portfolio. After reviewing the situation with customer support, they were guided through the necessary steps, and the incorrect allocation was promptly reversed, with the funds refunded back into their account.
Technical Issue During Investment: A client encountered a technical issue while trying to finalize an investment, which led to an unintended double investment in a project. After explaining the situation to customer service, they were able to successfully claim a refund for the surplus amount that was mistakenly allocated to the project.
The Easiest Way to Request a Fund That Flip Refund
If you're frustrated trying to get a refund from Fund That Flip—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Fund That Flip is straightforward if you know where to look. Below are specific tips to help you efficiently monitor your refund progress:
Check Your Email for Updates: Fund That Flip sends email notifications regarding the status of your refund. Keep an eye on your inbox for any updates, including confirmations when your refund is initiated or completed.
Utilize the Account Dashboard: Log into your Fund That Flip account and navigate to the Account Dashboard. Here, you can find the most current status of your refund in the Order History section.
View the Refund History: In the Billing section of your account, you’ll find a dedicated area for refunds. This will provide detailed information about any pending, completed, or different refund statuses.
In-App Notifications: If you have the Fund That Flip mobile app, enable notifications. You will receive alerts for any updates regarding your refund, ensuring you never miss an important message.
Customer Support: If you have questions about your refund status, utilize the customer support feature within the app or website. They can provide detailed insights and assist with any concerns you may have regarding your refund.
FAQ
Unfortunately, if you miss the cancellation deadline, we are unable to provide refunds for that billing period. We recommend setting reminders for future cancellations to avoid this situation. If you have further questions, our support team is here to assist you.
Refunds from Fund That Flip typically take 5 to 10 business days to process, depending on your bank's policies. Once initiated, the timeframe may vary slightly, but you should see the amount reflected in your account shortly after processing is complete.
If you see a charge but do not have an active subscription, please start by checking your account to confirm your subscription status. If everything appears correct and you still have questions, reach out to Fund That Flip's customer support for assistance and clarification.
If you're unable to obtain a refund directly from Fund That Flip, you can try reaching out to customer service again for further assistance. Alternatively, consider escalating your inquiry within their support system to ensure your concerns are thoroughly addressed. Additionally, reviewing your account details might provide insight into your options.
If Fund That Flip refuses to issue a refund, consider reviewing their refund policy to ensure you understand the guidelines and criteria in place. You may also want to reach out to their support team again for clarification or further assistance. Additionally, checking your account details may provide insights into the status of your refund request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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