How to Get a Future ADHD Refund

• Account Information: Ensure you have your Future ADHD account details ready, including your username and the email associated with your account.
• Subscription Details: Note the specific subscription plan you were on, including the start date, renewal date, and duration of the subscription period.
• Transaction ID: Gather the transaction ID for the payment that you wish to request a refund for, which can be found in your payment confirmation email or account transaction history.
• Reason for Refund: Prepare a clear and concise explanation for why you are requesting the refund, which adheres to Future ADHD's refund policy.
• Proof of Payment: Include a copy of your payment receipt or any relevant bank statement highlighting the transaction to support your refund request.
• Communication History: Document any prior communications with Future ADHD's customer service regarding the issue, including dates and the names of representatives, if available.
• Diagnosis or Treatment Information: If applicable, provide any relevant notes or information regarding the ADHD diagnosis or treatment that pertain to your request.
• Request Format: Ensure your request is formatted correctly, adhering to any specific guidelines provided by Future ADHD for refund submissions.

At Future ADHD, we prioritize the satisfaction of our users and understand that circumstances can change. Users may be eligible for refunds based on specific situations related to their subscription services or appointments. Here is an overview of the scenarios that might qualify for a refund with Future ADHD:

• Subscription Changes: If a user decides to downgrade or upgrade their subscription, they may be eligible for a prorated refund based on the remaining usage of the previous plan.
• Appointment Cancellations: Users who need to cancel a scheduled appointment more than 24 hours in advance may be eligible for a refund for that specific session.
• Service Dissatisfaction: If a user feels that the service provided did not meet their expectations, they can initiate a request for a review, which may lead to a possible adjustment or refund for that particular session.
• Technical Issues: Users experiencing significant technical difficulties that prevent access to the service may qualify for a refund if the issue persists after support intervention.
• Billing Errors: In the rare instance of a billing discrepancy where the charge does not align with the subscription terms agreed upon, users may seek clarification and potential adjustment to their account.

It is recommended that users reach out to Future ADHD's support team to discuss their specific situations to determine their eligibility for any refunds.

At Future ADHD, we understand the importance of providing our users with a smooth experience, especially when it comes to managing subscriptions and services. Here are some real user scenarios illustrating how refunds were successfully claimed:

• Annual Subscription Cancelation: A user realized their ADHD coaching annual renewal coincided with a major life change, making the service temporarily unfeasible. They contacted support stating their situation, and after confirming the cancellation was processed before the next billing cycle, received a refund for the most recent charge.
• Service Downtime: A subscriber to the digital assessment tool experienced an unexpected service outage during their subscription period. After reporting this issue and detailing the duration of the disruption, the support team issued a prorated refund for the days the service was unavailable.
• Accidental Upgrades: A user accidentally upgraded to a higher-tier membership while attempting to access additional resources. After quickly reaching out to support, they clarified their intention and received a refund for the price difference after downgrading back to their original plan.
• Duplicate Order for Materials: A parent ordered ADHD resource materials for their child but realized they had placed the order twice due to an interface delay. They reached out to customer support, provided the order details, and received a refund for the duplicated order promptly.

Tracking your refund status with Future ADHD is seamless and straightforward. Our dedicated system keeps you informed every step of the way, ensuring that you have all the necessary details at your fingertips. Here’s how to efficiently monitor your refund progress:

• Use Your Account Dashboard: Log into your Future ADHD account and navigate to the Order History section. Here, you'll find a comprehensive overview of your orders along with the current status of any refunds initiated.
• Email Notifications: Keep an eye on the email address associated with your Future ADHD account. We send detailed notifications when your refund is processed, including estimated timelines for completion.
• Check In-App Notifications: If you have our mobile app, make sure to enable notifications. You'll receive real-time updates about your refund status directly on your device.
• Billing Section Insights: For detailed information on your refund status, visit the Billing section of your account. This area provides insights into any transactions, including refunds, and their current processing stages.
• Customer Support Access: If you're still uncertain about your refund, don't hesitate to reach out to our customer support via the app or website. Our team can provide specific updates and answer any questions you have regarding your refund.