Many users typically pay little attention to billing matters until an unexpected charge catches them off guard, often due to automatic renewals. This guide is designed to demystify the refund process for GAN*DAILY TIMES, clarifying who is eligible for refunds and the straightforward steps to request your money back swiftly. Our aim is to provide you with the helpful information you need to navigate this process with ease and confidence.
What You Should Prepare Before Applying For Refund
Account Information: Have your GAN*DAILY TIMES account username or email used for registration ready.
Subscription Details: If applicable, note your subscription type (e.g., monthly, annual) and start date.
Transaction ID: Locate the transaction ID associated with your purchase or subscription, which is usually found in the confirmation email.
Purchase Receipt: Gather a copy of your receipt or confirmation email for the order or subscription.
Refund Reason: Be prepared to explain the reason for your refund request, such as issues with content, billing errors, or service dissatisfaction.
Date of Purchase: Document the exact date you made the purchase or subscribed.
Payment Method: Know the payment method you used (credit card, PayPal, etc.) and any relevant details.
Terms of Service: Review GAN*DAILY TIMES's refund policy to ensure your request complies with their guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-2 working days
Bank Transfer
5-7 working days
Cryptocurrency
Instant - 1 working day
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from GAN*DAILY TIMES
At GAN*DAILY TIMES, our subscription-based service provides users with the latest news and insights tailored to their interests. We recognize that circumstances may arise where users have questions about their account or billing. Understanding your rights regarding refunds is essential for maintaining a positive experience with our service.
Eligibility for a refund may depend on various account management scenarios or subscription status inquiries. Below are specific situations relevant to GAN*DAILY TIMES that may qualify for refunds:
Cancellation During the Renewal Period: If you cancel your subscription within the allowed timeframe before the next billing cycle, you may be eligible for a prorated refund for any unused portion of your current subscription period.
Service Downtime or Issues: If you experience significant service interruptions that impact your access to content, you might be eligible for a refund for the duration of the downtime in accordance with our service level agreement.
Account Management Changes: If you encounter issues related to subscription upgrades or downgrades that prevent you from accessing paid content, you may qualify for a refund based on the specific circumstances of your account transition.
Failure to Receive Content: If there is a failure to deliver the content that you subscribed to after a reasonable timeframe, you could be eligible for a refund for that specific period.
Promotions and Discounts: If you signed up during a promotional offer and the discount was not applied correctly, you might be eligible to adjust your billing to reflect the promotional rate.
For further information, please refer to our refund policy or contact our customer service team for assistance regarding your specific situation.
Step-by-Step Process to Request Your GAN*DAILY TIMES Refund Like a Pro
If you purchased through GAN*DAILY TIMES.com:
Go to the GAN*DAILY TIMES website at gantnews.com.
Scroll to the bottom of the page and click on the Support link.
Find the Contact Us section to access customer service.
Choose the option to Submit a Request.
Select Billing Inquiry as the request type.
In the message box, clearly state that you are requesting a refund for your membership or subscription.
Mention specific details such as any issues faced or that the subscription renewed without notice.
Emphasize that the account has been unused for the billing period.
Include your account information and any transaction ID for reference.
Submit the request and wait for email confirmation of the refund process.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your GAN*DAILY TIMES subscription in the list.
Tap Cancel Subscription to stop future renewals.
Navigate back and open the Report a Problem website.
Sign in with your Apple ID.
Locate the charge for GAN*DAILY TIMES and select Report a Problem.
Select Request a Refund and choose your reason.
Mention that the subscription renewed unexpectedly.
State that the account has not been used.
Submit the request and monitor your email for updates.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Menu (three horizontal lines) at the top left.
Select Subscriptions.
Locate your GAN*DAILY TIMES subscription and tap on it.
Tap Cancel Subscription.
After cancellation, go to the Google Play Help Center in a web browser.
Click on Request a Refund.
Select the transaction for GAN*DAILY TIMES.
In the message field, highlight why you want the refund.
Include that the subscription renewed without notification.
Emphasize the lack of use of the service.
Submit your refund request and check for a confirmation email.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Click on My Account.
Select Manage Account and navigate to Subscriptions.
Locate your GAN*DAILY TIMES subscription and select Cancel Subscription.
In your account settings, look for the Contact Us section.
Choose the option to Submit Feedback.
Clearly explain that you seek a refund for your subscription.
Mention that the subscription renewed automatically.
State that there has been no usage since the last payment.
Send your message and wait for a response regarding your refund.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to GAN*DAILY TIMES for Refund
Script
Copy
Subject: Refund Request – GAN*DAILY TIMES Account [Your Email]
Dear GAN*DAILY TIMES Support Team,
I hope this message finds you well.
I am writing to address a billing situation regarding my account. [describe reason]
As a result, I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation for your review.
I would appreciate confirmation within 3-5 business days regarding the status of my request.
Thank you for your prompt attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
Your request is under consideration. Please allow up to 5 business days for an update.
Processing
Your refund is being processed by our team.
We're working on issuing your refund. Expect it to complete within 3-7 business days.
Refunded
Your refund has been successfully issued.
The amount should reflect in your account within 5-10 business days, depending on your bank.
Partially Refunded
A portion of your order has been refunded.
You received a partial refund. Check your account for the updated amount.
Completed
The refund process is complete.
Your refund status is finalized. No further action is needed.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At GAN*DAILY TIMES, users often navigate their subscription services and digital content with varying needs and circumstances. Below are some real user scenarios where refunds were successfully claimed, showcasing how customers effectively managed their accounts and clarified their billing inquiries.
Subscription Plan Change: A user decided to downgrade from a premium subscription to a basic plan after realizing they were not utilizing all the premium features. They contacted customer support during the billing cycle adjustment and successfully received a prorated refund for the difference in the plans.
Service Interruption: During a scheduled maintenance period that extended longer than anticipated, a user reached out regarding the disruption of access to premium articles. GAN*DAILY TIMES promptly issued a partial refund for the period affected, acknowledging the inconvenience caused.
Account Access Issues: After temporarily losing access to their account due to a system update, a user contacted support for assistance. Once they regained access and realized they hadn’t fully benefited from the subscription during that time, they successfully requested a refund for the overlapping month.
Newsletter Overlap: A user had subscribed to multiple newsletters but later decided to consolidate their preferences into one. Upon contacting support, they were able to clarify their subscription status and received a refund for the unused portion of the additional newsletters they had purchased.
The Easiest Way to Get a GAN*DAILY TIMES Refund
If you're frustrated trying to get a refund from GAN*DAILY TIMES—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with GAN*DAILY TIMES is straightforward and efficient. By following the specific methods outlined below, you can stay updated on the progress of your refund seamlessly.
Email Notifications: Keep an eye on your inbox for email updates directly from GAN*DAILY TIMES. These emails will provide you with the current status of your refund, including any relevant processing times.
In-App Notifications: If you use the GAN*DAILY TIMES app, enable notifications to receive real-time updates about your refund status, ensuring you won't miss any important information.
Account Dashboard: Log into your GAN*DAILY TIMES account and navigate to the Order History section. Here, you can find a dedicated section for refunds, providing you with the latest status, including whether the refund is pending, approved, or completed.
Billing Section: Visit the Billing tab in your account settings. This area provides a comprehensive overview of all financial transactions, including refunds, making it easy to track your refund progress directly.
Refund Progress Information: GAN*DAILY TIMES provides detailed updates on refund progress, such as the date of initiation, the current status, and expected completion times, which are clearly visible in both the account dashboard and in email alerts.
Customer Support: If you have questions or concerns about your refund status, don't hesitate to reach out to the GAN*DAILY TIMES customer support team via the Help Center found in the app or on the website. They can provide additional insights specific to your situation.
FAQ
Refunds for subscriptions can be challenging if a cancellation is not processed within the designated timeframe. We recommend reviewing the terms of service for specific details regarding refunds and contacting customer support for personalized assistance. They're here to help clarify your options.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider's policies. Once the refund is initiated, you'll receive a confirmation notification, but the time it takes to actually reflect in your account can vary.
If you see a charge but do not have an active subscription, please first check if you have previously subscribed using a different account or email. If the charge remains unclear, contact our customer support team with relevant details, and we will assist in resolving the issue.
If you are unable to secure a refund directly from GAN*DAILY TIMES, you may want to consider reaching out to customer service again for further assistance or clarification. Additionally, escalating your inquiry within their support system or reviewing your account details for any applicable options might provide further insights.
If GAN*DAILY TIMES is unable to process your refund request, you may want to review their refund policy for any specific conditions that may apply. Additionally, consider reaching out to their customer support team again for further clarification or assistance. It's also helpful to check your account details to ensure all relevant transaction information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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