Many users often overlook billing details until an unexpected charge, such as an automatic subscription renewal, catches their attention. This guide is designed to help you navigate the refund process for Gladiator Heroes - Epic Fight, ensuring you understand how refunds work, who qualifies for them, and the straightforward steps to quickly request your money back. Our goal is to make this experience as smooth as possible for you.
What You Should Prepare Before Applying For Refund
Account ID: Your unique Gladiator Heroes account ID to verify your identity.
Transaction ID: The transaction ID from the purchase receipt to identify the specific transaction.
Purchase Date: The date when you made the purchase for reference.
Refund Reason: A detailed explanation of why you are requesting a refund, such as in-game issues or purchase errors.
Screenshots: Any relevant screenshots showing problems faced, such as bugs or failures to access features.
Payment Method: Information about the payment method used, whether it was via credit card, PayPal, or in-app purchases.
Device Details: The type of device (iOS or Android) and app version used at the time of the purchase.
Contact Information: Your current email address linked to your Gladiator Heroes account for further communication.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Google Play
3-5 working days
Apple App Store
5-7 working days
Credit/Debit Card
3-7 working days
PayPal
2-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Gladiator Heroes - Epic Fight
In the context of Gladiator Heroes - Epic Fight, users have certain rights regarding their purchases and in-game transactions. Refund eligibility generally revolves around specific scenarios related to account management and billing practices typical for this digital combat strategy game. Users may need to assess their situations to determine if they qualify for any refunds based on the game's policies.
In-game Purchase Issues: Users may be eligible for a refund if an in-game purchase did not deliver the expected items or gameplay benefits.
Subscription Services: If a user has subscribed to a premium element within Gladiator Heroes and experiences disruptions in service or access, they may qualify for a refund for the period affected.
Late Account Activations: New users who experience delayed activation of their accounts due to technical issues may be eligible for a refund related to their initial purchase.
Incorrect Charges: Users should consider their accounts if they notice discrepancies in billing for in-game purchases that do not reflect their actual transactions or account activity.
Service Interruptions: If the game experiences prolonged outages that impact user enjoyment or access, users might be eligible for a refund for disrupted service periods.
It is important for users to refer to Gladiator Heroes' customer support and policies to fully understand their specific circumstances and any applicable eligibility for refunds.
Step-by-Step Process to Request Your Gladiator Heroes - Epic Fight Refund Like a Pro
If you purchased through Gladiator Heroes - Epic Fight.com:
Go to the official website at progress.games.
Log into your account using your credentials.
Navigate to your account settings by clicking on your profile icon.
Select Billing Information or Subscriptions.
Find the subscription you wish to refund.
Click on Request Refund next to the subscription details.
In the message box, mention that the subscription renewed without notice and emphasize that the account was unused.
Submit your request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the subscription for Gladiator Heroes - Epic Fight.
Select Cancel Subscription if this option is available.
After cancellation, go to Report a Problem on the Apple website.
Sign in with your Apple ID and go to your purchases.
Select the subscription and choose Request a Refund.
In the comment box, mention that the subscription was not utilized and recurred unexpectedly.
Submit the form and check your email for any updates.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu (three horizontal lines) in the upper-left corner.
Select Subscriptions.
Find your Gladiator Heroes - Epic Fight subscription.
Tap on Cancel Subscription.
Visit the Google Play Help Center in a web browser.
Log into your account and go to the Payments & Subscriptions section.
Select Request a Refund, then choose the appropriate order.
In the message, mention that the subscription renewed without reminding you and that it was unused.
Submit your refund request and await further instructions via email.
If you purchased through Roku:
Turn on your Roku device and go to the Home screen.
Select Streaming Channels then go to My Channels.
Find Gladiator Heroes - Epic Fight in your list.
Select the channel and then choose Manage Subscription.
You may need to cancel the subscription here.
Open a web browser and go to the Roku website and log into your account.
Go to the Billing section and find the subscription details.
Select Request a Refund.
In your refund request, explain that the subscription renewed automatically and point out that it was not used.
Submit your request and monitor your email for updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Gladiator Heroes - Epic Fight for Refund
I am writing to address a billing situation that has come to my attention: [describe reason].
I would like to request a refund in the amount of [Amount].
Please find attached any relevant documentation for your reference.
I kindly request confirmation of the status of this refund within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is submitted and awaiting review.
The request is being evaluated; typically takes up to 5 business days.
Processing
Your refund is currently in the process of being approved.
It may take 2-3 additional business days until the refund is finalized.
Refunded
Your refund has been processed successfully.
Funds will be returned to your account within 3-7 days.
Partially Refunded
A portion of your refund has been approved.
You will receive partial funds back, reflecting the eligible items.
Completed
The refund process is fully completed and closed.
You do not need to take any action. Your funds are returned.
Canceled
Your refund request has been canceled.
Check your account for any existing charges. New requests can be made.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In the exciting world of Gladiator Heroes - Epic Fight, players often navigate various transactions related to in-game purchases and subscriptions. Here are some realistic user scenarios where refunds were successfully claimed:
Accidental In-Game Purchase: A player aimed to buy a small amount of in-game currency but mistakenly selected a larger package. After realizing the error, they reached out to customer support with their account details, and the team promptly processed a refund for the difference.
Subscription Renewal Confusion: A user was surprised to see a charge for a subscription renewal they did not intend to purchase. Upon checking their account settings and verifying their intent, they contacted support. The team confirmed the renewal was automatic and swiftly issued a refund, allowing the user to adjust their subscription preferences.
In-Game Currency Malfunction: A player encountered an issue where their recently purchased in-game currency did not appear in their account. After bringing the matter to customer service with the transaction details, the support team resolved the issue by refunding the purchase while investigating the technical glitch.
Account Login Problems: A user faced difficulties accessing their account after a recent payment for a premium subscription. Unable to utilize the service, they contacted Gladiator Heroes - Epic Fight support. The team provided assistance in recovering the account and offered a refund for the subscription period during which the user was unable to access the game.
The Easiest Way to Get a Gladiator Heroes - Epic Fight Refund
If you're frustrated trying to get a refund from Gladiator Heroes - Epic Fight—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status in Gladiator Heroes - Epic Fight can be made simple by following the right steps. Here’s how to efficiently keep an eye on your refund progress:
Email Notifications: Keep an eye on your email for updates from Gladiator Heroes. They typically send confirmation emails regarding your refund request and any subsequent status changes. Make sure to check your spam folder if you don’t see them in your inbox.
In-App Notifications: Open the Gladiator Heroes mobile app; check for any in-app messages or alerts about your refund. Important updates may appear directly within the app.
Account Dashboard: Log into your account on the Gladiator Heroes website. Go to the Account Settings section and navigate to the Order History tab, where you can find details about your refunds and their current status.
Billing Section: Within your account, the Billing Section provides a detailed overview of all transactions, including any pending refunds. This is a good place to track your refund progress.
Refund Details: Gladiator Heroes offers progress updates on refunds through both email and your account dashboard. Look for specific notes such as "refund in process" or other status indicators that inform you how far along your refund is.
Customer Support: If you find any discrepancies or have questions about your refund, don’t hesitate to contact Gladiator Heroes' customer support directly. They can provide tailored updates on your refund status.
FAQ
Refunds for subscriptions typically depend on the platform's policies and the timing of your cancellation. If you forgot to cancel before the renewal date, it may be possible to request a refund directly through the app store or payment platform you used. It's best to reach out to their support for guidance on your specific situation.
Refunds typically take 5 to 10 business days to process and appear in your account, depending on your payment method and bank's policies. Please allow this time frame for the funds to be reflected, as processing times may vary.
If you see a charge but do not have an active subscription, please check your purchase history in your app store or payment provider for any related transactions. If you still have questions, consider reaching out to their support team with details of the charge for further assistance.
If you are unable to obtain a refund directly from Gladiator Heroes - Epic Fight, consider reaching out to their customer service again for further assistance. You may also want to explore escalating your request within their support system to ensure it receives additional attention. Additionally, reviewing your account details and payment history might provide insights that can help in resolving the matter.
If Gladiator Heroes - Epic Fight refuses to issue a refund, it may be helpful to review the refund policy to ensure all conditions were met. You can also try reaching out to customer support again for clarification or assistance. Additionally, double-check your account details to ensure that all information is up to date, which may facilitate the process.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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