Navigating unexpected charges can be frustrating, especially when it comes to subscription services like Glam AI - Makeup & Beauty. Many users often overlook billing until a renewal catches them off guard. This guide is here to clarify how refunds work for Glam AI, outline who is eligible for a refund, and provide clear steps for quickly requesting your money back. Let's ensure you have all the information needed to manage your account effortlessly.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Locate and attach the receipt you received after your purchase from Glam AI.
Transaction ID - Make sure to have your order's unique transaction ID available for reference.
Account Details - Prepare your account username or email linked to your Glam AI account to verify your identity.
Purchase Date - Note the exact date when you made the purchase to aid in the refund process.
Reason for Refund - Be clear and specific about why you are requesting a refund, such as product dissatisfaction or service issues.
Photos or Screenshots - If applicable, gather any photographic evidence of the product or service that supports your refund claim, especially for issues related to quality or delivery.
Subscription Details - If you are on a subscription plan, include your subscription type and payment cycle information.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Afterpay
4-6 working days
Apple Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Glam AI - Makeup & Beauty
At Glam AI - Makeup & Beauty, users enjoy a range of rights regarding their subscriptions and services. Understanding your eligibility for refunds is important, especially in the context of the beauty and makeup services we provide. Refund eligibility is typically assessed based on the nature of your subscription plan and the usage of the services offered through the platform.
Here are some specific situations that may qualify for a refund:
Subscription Cancellations: If a user cancels their subscription during a billing cycle and has not utilized the service, they may qualify for a refund for the unused period.
Service Issues: In the event that users encounter significant technical issues preventing them from accessing the service (e.g., app downtime or non-functioning features), they could be eligible for a refund for the duration of the disruption.
Product Defects: For any physical products designed to accompany the service, users may qualify for a refund if they receive items that are defective or significantly non-conforming to the description provided at the time of purchase.
Account Management Errors: Users might be eligible for a refund if there are discrepancies in their billing account that do not align with their subscription terms, upon appropriate verification.
It is advised for users to review their account settings and billing history closely, as specific conditions may apply to each scenario. For a detailed assessment of individual circumstances, users are encouraged to reach out directly to customer service for guidance on their eligibility for refunds.
Step-by-Step Process to Request Your Glam AI - Makeup & Beauty Refund Like a Pro
If you purchased through Glam AI - Makeup & Beauty.com:
Visit the Glam AI support page at useglowup.app.
Scroll to the bottom and click on the Contact Us option.
Fill in the contact form with the following details:
Your Name
Email Address
Order Number (if applicable)
Message: Mention that the membership was renewed without notice.
Submit the form and monitor your email for a response.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions and find your Glam AI subscription.
Tap on Report a Problem next to the subscription.
Select Request a Refund and choose Subject as relevant to your issue.
In the description, emphasize that the account was unused and you expected a notification before renewal.
Submit your claim and check your email for follow-up communication from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu (three horizontal lines) in the top left corner.
Select Subscriptions and find your Glam AI subscription.
Tap Manage then Cancel Subscription if required.
Visit the Google Play Help Center and locate the Request a Refund section.
Choose your Glam AI subscription and state that the renewal happened without prior notification.
Submit your request and look for a response in your email.
If you purchased through Roku:
Sign in to your Roku account on the Roku website.
Go to My Account > Subscriptions.
Find your Glam AI subscription and click to view more details.
Follow the prompts to Cancel Subscription if necessary.
Go to the Roku Support page and choose Contact Us.
Fill out the request form mentioning that you were billed without prior notice.
Proceed to submit your request and await a response from Roku support.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Glam AI - Makeup & Beauty for Refund
I am writing to address a billing situation concerning my account. [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation related to this matter for your review.
Could you please confirm the receipt of this request and provide an update within 3-5 business days?
Thank you for your assistance.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
The request is under review; please allow 3-5 business days for processing.
Processing
The refund is currently being processed by our system.
Your refund is on its way! Expect it to complete within 5-7 business days.
Refunded
Your refund has been successfully issued.
The funds should appear in your account shortly, depending on your bank’s processing times.
Partially Refunded
A portion of your order has been refunded.
Check your account for the refunded amount; remaining items may not be refundable.
Completed
The refund process is complete, and funds have been disbursed.
Thank you for your patience! Your funds are fully processed and available.
Canceled
Your refund request has been canceled.
Please contact customer support if you need assistance with reprocessing your refund.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Glam AI - Makeup & Beauty, users often seek refunds due to specific circumstances related to their subscription or product experience. Here are some realistic scenarios in which customers successfully claimed refunds:
Subscription Overlap: A user noticed they had inadvertently subscribed to two different makeup analysis plans. Upon reaching out to customer support, they clarified their account situation and successfully received a refund for the lesser-used plan.
Automatic Renewal Concern: A customer realized that they no longer needed monthly virtual beauty consultations and contacted Glam AI to inquire about their subscription status. After confirming their request for cancellation, they were granted a refund for the upcoming billing cycle.
Product Misalignment: A user purchased a personalized skincare routine based on their preferences, but later found that the recommended products did not suit their skin type as expected. By discussing their experience with support, they were able to get a refund for the product that didn't meet their needs.
Temporary Account Issues: A customer faced challenges accessing their account during a scheduled consultation. After explaining the situation to the support team, they received a refund for that session, acknowledging the technical hiccup they experienced.
The Easiest Way to Get a Glam AI - Makeup & Beauty Refund
If you're frustrated trying to get a refund from Glam AI - Makeup & Beauty—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Glam AI - Makeup & Beauty is straightforward. To ensure you stay updated on the progress of your refund, follow these dedicated tracking methods:
Email Notifications: Keep an eye on your email inbox for updates directly from Glam AI. Look for subject lines that include "Refund Update" or similar messages, which will detail the status of your refund.
In-App Notifications: If you use the Glam AI mobile app, check the notifications section. You’ll receive real-time alerts regarding your refund status and any required actions.
Account Dashboard: Log into your Glam AI account on the website. Navigate to the Account Settings and then click on Order History. Here, you’ll find detailed information about your recent purchases and their respective refund statuses.
Billing Section: In the billing section of your account dashboard, you can view the amounts charged and any pending refunds. This allows you to verify that your refund is being processed correctly.
Refund Progress Updates: When tracking your refund, you can expect Glam AI to provide detailed progress updates, including the date your refund was initiated and the expected timeframe for completion.
Customer Support: If you need additional help or your refund status isn't clear, don’t hesitate to reach out to Glam AI’s customer support through the contact options provided on the website or app. They can offer specific insights regarding your refund.
FAQ
Refunds for missed cancellations are typically not available, as subscriptions are set to renew automatically. However, we recommend reaching out to our customer support team directly, as they may provide assistance based on your specific situation.
Refund processing times can vary depending on the payment method used. Generally, it may take 5-7 business days for the refund to appear in your account after it has been processed. Please note that your bank may take additional time to update your account.
If you see a charge from Glam AI but do not have an active subscription, please check your account settings to confirm your subscription status. You can also reach out to our customer support team with your account details for further assistance in resolving the charge.
If you're unable to receive a refund directly from Glam AI - Makeup & Beauty, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system to seek additional resolution. Additionally, reviewing your account details and previous communications can help clarify your situation.
If Glam AI - Makeup & Beauty declines your refund request, you can start by reviewing their refund policy to ensure all criteria were met. Additionally, consider reaching out to their customer support again for further clarification, or double-check your account details to see if any updates have been made.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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