Many users often overlook billing until an unexpected charge catches their attention, particularly when it comes to recurring subscriptions like those offered by Glennon Doyle and Picnicdate through momastery.com. This guide aims to clarify how the refund process works, who is eligible for a refund, and the steps necessary to request your money back swiftly and efficiently. With clear instructions and supportive information, you'll be well-equipped to navigate any billing concerns with confidence.
What You Should Prepare Before Applying For Refund
Order Number: Locate your order confirmation email, which contains your unique order number.
Account Information: Ensure you have your account username and email address associated with your Picnicdate or Glennon Doyle purchase.
Proof of Purchase: Gather your receipt or email confirmation that verifies your purchase.
Transaction ID: Retrieve the transaction ID from your payment method or bank statement related to the purchase.
Reason for Refund: Be prepared to articulate the reason for requesting a refund, whether it’s due to dissatisfaction or an error.
Specific Product Details: Provide details about the specific merchandise or service you wish to return, including item name and description.
Timeframe: Be aware of the refund policy timeframe to ensure your request is valid (e.g., within 30 days of purchase).
Contact Method: Have any relevant communication or reference numbers from previous interactions with customer service handy.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Shop Pay
3-5 working days
Apple Pay
Immediately to 3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Glennon Doyle and Picnicdate
At Glennon Doyle and Picnicdate, users may have specific rights regarding refunds based on the nature of the services and products offered. Understanding your eligibility for a refund involves considering various circumstances related to account management and subscription status.
If you find yourself in a situation that you believe might warrant a refund, the following scenarios may qualify:
Subscription Cancellations: If you have canceled your subscription but have specific inquiries regarding the last charge, you may want to review your subscription details to understand your billing cycle.
Event Cancellations: If you have registered for an event hosted by Picnicdate and the event was canceled, you may be eligible for a refund for the event registration fee.
Product Satisfaction: For users who have purchased merchandise through the online store, issues related to product quality or fit could potentially be addressed through a return or exchange process, where applicable.
Account Mismanagement: If there are discrepancies or questions regarding how your account was billed, clarifying these with customer support may provide insight into your eligibility for adjustments or refunds.
Technical Issues: If you experience ongoing technical difficulties preventing you from accessing your purchased services, reaching out for support may lead to solutions or compensation considerations.
For comprehensive information on your eligibility for refunds and specific policies that apply, we recommend consulting the official terms and conditions or contacting customer service for personalized assistance.
Step-by-Step Process to Request Your Glennon Doyle and Picnicdate Refund Like a Pro
If you purchased through Glennon Doyle and Picnicdate.com:
Visit the Contact Us page on momastery.com.
Choose the Membership & Subscriptions option.
Locate the Submit a Request form.
Fill in your name, email, and related membership details.
In the message, state that you wish to request a refund for the recent subscription renewal.
Mention that you did not receive prior notice about the renewal.
Emphasize that your account was unused since the last renewal.
Submit the form and await a response via email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top.
Tap Subscriptions.
Locate your Glennon Doyle and Picnicdate subscription.
Tap on it and then select Cancel Subscription to stop further billing.
Open the App Store and scroll down to tap your Apple ID.
Select View Apple ID, then scroll to find Purchase History.
Find the charge for the subscription, then select Report a Problem.
Choose Request a Refund, then select a reason. Mention that the subscription renewed without prior notice.
Submit your request and await acknowledgment from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Profile icon in the top right corner.
Select Payments & Subscriptions, then go to Subscriptions.
Find and select your Glennon Doyle and Picnicdate subscription.
Tap Cancel Subscription to prevent future charges.
Go back to Payments & Subscriptions and tap on Budget & history.
Locate the subscription charge, then tap on it.
Select Request a Refund.
Pick a reason for your request, such as stating that the subscription renewed unexpectedly.
Submit the refund request and keep an eye out for a response from Google.
If you purchased through Roku:
Go to my.roku.com and log in to your account.
Select Manage Account.
Scroll to find the Subscriptions section.
Identify your Glennon Doyle and Picnicdate subscription.
Click on Cancel Subscription to stop future charges.
Navigate to the Contact Us section on momastery.com.
Submit a request detailing your wish to request a refund.
In your message, explain that the renewal occurred without previous notification.
Wait for a reply regarding your refund status.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Glennon Doyle and Picnicdate for Refund
I hope this message finds you well. I am writing to address a billing situation regarding my account associated with the email [Your Email]. [describe reason]. I would like to request a refund in the amount of [Amount].
I have attached relevant documentation for your review (if applicable).
I kindly ask for confirmation of the status of my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
Your request is in progress; you will receive updates shortly.
Processing
Your refund is currently being processed by our system.
Hang tight! Processing usually takes 3-5 business days.
Partially Refunded
A portion of your refund has been issued, but not all of it.
Check your account to see the refunded amount; the remaining funds may take longer.
Refunded
Your full refund has been successfully processed.
Funds should appear in your account within 5-7 business days.
Canceled
Your refund request has been canceled.
If this was an error, please contact our support team for assistance.
Completed
The refund process is complete, and the transaction is finalized.
Thank you for your patience; enjoy the rest of your day!
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Glennon Doyle and Picnicdate, users often find themselves navigating various features and services. Here are several realistic scenarios where users successfully claimed refunds:
Subscription Adjustments: A user realized that she had accidentally subscribed to a higher-tier plan that included features she did not need. After discussing her account management options with customer service, she received a refund for the difference and was seamlessly downgraded to her preferred plan.
Event Ticketing:** A participant registered for a virtual event hosted by Glennon Doyle but later discovered a scheduling conflict. By reaching out promptly, she was able to receive a full refund for her ticket, which highlighted the user-friendly return policy regarding live events.
Digital Product Clarification: A customer purchased a digital workbook that was advertised to include certain resources but later found that some expected materials were missing. Upon reviewing her order and contacting support, she received a refund due to the discrepancy, demonstrating the commitment to customer satisfaction.
Membership Renewal Issues: A user noted that they were charged for a renewal of their membership, although they intended not to continue. After clarifying their account status with the support team, they were granted a refund for the renewal fee, allowing for a smooth transition in managing their membership preferences.
The Easiest Way to Get a Glennon Doyle and Picnicdate Refund
If you're frustrated trying to get a refund from Glennon Doyle and Picnicdate—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Glennon Doyle and Picnicdate is straightforward and designed to keep you informed every step of the way. Here’s how to ensure you efficiently monitor your refund status:
Check Your Email: Refund updates are communicated via email. Look for messages from support@momastery.com, which will include detailed information about your refund request and any necessary actions you need to take.
Use the Account Dashboard: Log in to your Picnicdate account and navigate to the Order History section. Here, you can view the status of your refunds alongside your order details.
Billing Section Insights: Access the Billing section in your account settings to find current refund transactions and expected processing times, helping you understand where your refund stands.
In-App Notifications: If you use the Picnicdate mobile app, enable notifications to receive real-time updates about your refund status directly to your phone.
Refund Progress Information: When your refund request is processed, you will receive an email notification indicating the completion stage of your refund, including whether it’s approved or being processed.
Customer Support Channel: If you have questions or concerns about your refund, you can use the Contact Us feature on the Picnicdate app or website for personalized assistance.
FAQ
If you forgot to cancel your subscription on time, unfortunately, we are unable to issue refunds for that billing cycle. We recommend setting reminders for future cancellations to help manage your subscriptions effectively. Please reach out to customer support if you have any other questions or need assistance.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once the refund is initiated, you’ll receive a confirmation email, and the amount should reflect in your account shortly after it is processed.
If you see a charge but do not have an active subscription, please first verify if you have any past subscriptions that may be active. If you still have questions, reach out to our customer support team with your account information for further assistance.
If you're unable to receive a refund directly from Glennon Doyle and Picnicdate, consider reaching out to their customer service again for further assistance. You may also explore escalating your inquiry within their support system to ensure it receives the attention it requires. Additionally, reviewing your account details and any related policies may provide further insight into alternative options for resolution.
If you find that your request for a refund has not been processed, it may be helpful to carefully review the refund policy on the website for any specific guidelines. You can also try contacting customer support again to ensure your issue is fully understood, or double-check your account details for any relevant information that might assist in resolving the matter.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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