Many users find themselves surprised by unexpected charges, especially when subscriptions renew automatically. If you’ve recently encountered a charge from GLOBAL NEWSSTAND (csmonitor.com) and are wondering about your options for a refund, you're not alone. This guide will walk you through how GLOBAL NEWSSTAND's refund process works, who qualifies for refunds, and the steps you need to take to request your money back efficiently.
What You Should Prepare Before Applying For Refund
Subscription Details: Gather your account information, including your username and associated email address used for the subscription.
Order Confirmation Email: Locate the order confirmation email you received after your purchase for reference.
Transaction ID: Identify and note your unique transaction ID associated with the order for easy tracking.
Proof of Payment: Collect any receipts or bank statements that show the payment made to GLOBAL NEWSSTAND.
Reason for Refund: Prepare a clear and concise explanation regarding the reason for your refund request, according to their policy.
Contact Information: Ensure your current contact information is available to facilitate communication during the refund process.
Usage Details: If applicable, note how long you have used the subscription service to provide context to your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
5-10 working days
Google Pay
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from GLOBAL NEWSSTAND
At GLOBAL NEWSSTAND, users engaging with our subscription services are entitled to specific rights regarding refunds based on individual circumstances. Understanding these eligibility criteria can help clarify when a refund may apply to your account situation.
Subscription Cancellation: If a user decides to cancel their subscription, they may be eligible for a refund for any unused portion of their subscription period, provided the cancellation is processed according to the specified terms in their account management section.
Service Interruption: In the event of a service interruption that lasts beyond a defined acceptable period, users might qualify for a partial refund for the affected time, ensuring they receive value for their subscription.
Account Accessibility Issues: Should users encounter persistent technical difficulties that hinder access to the service, requests for a refund may be considered for the duration of the issue, as outlined in the service terms.
Billing Discrepancies: Users who notice differences between the expected billing amount and what was charged may inquire about a refund, especially if the discrepancy is related to subscription offers or promotions that were not applied correctly.
Trial Period Refunds: For users who decide that the service does not meet their expectations during any initial trial period, there may be specific conditions under which a refund can be requested, emphasizing satisfaction during the introductory phase.
Users are encouraged to review their account settings and the specific terms of service to understand their rights and eligibility better, and to ensure any refund requests align with the outlined criteria.
Step-by-Step Process to Request Your GLOBAL NEWSSTAND Refund Like a Pro
If you purchased through GLOBAL NEWSSTAND.com:
Visit the GLOBAL NEWSSTAND website and log into your account.
Navigate to the Account Settings section, located in the top right corner.
Look for the Billing tab and click on it.
Identify the specific subscription or bill for which you are seeking a refund.
Click on the Request a Refund button next to the transaction.
In the message box, mention that the subscription renewed without prior notice.
Emphasize that the account was unused during the billing period.
Submit your request and check for confirmation via email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the subscription related to GLOBAL NEWSSTAND and select it.
Tap on Cancel Subscription at the bottom.
After cancellation, tap Report a Problem to initiate a refund.
Choose the relevant item and select Request a Refund.
In your message, state that the renewal was unexpected and you wish to process a refund.
Submit the request for processing.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Find the GLOBAL NEWSSTAND subscription and tap on it.
Tap Cancel Subscription.
After cancellation, go back to the Menu and select Account.
Scroll down and tap on Purchase History.
Locate the relevant transaction and tap on it.
Tap Report a Problem and choose Request a Refund.
In the message, mention that the subscription was not being used and you expect a refund.
Submit your request for further processing.
If you purchased through Roku:
Go to the Roku homepage and log into your account.
From the left-hand menu, select Manage Account.
Scroll down to Subscriptions and select GLOBAL NEWSSTAND.
Click on Manage Subscription.
Find and select Cancel Subscription.
Post-cancellation, contact Roku Support via their help section.
Explain that you wish to request a refund, citing the billing without notice.
Mention the account usage was minimal during the subscription period.
Follow their instructions for submitting the refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to GLOBAL NEWSSTAND for Refund
Script
Copy
Subject: Refund Request – GLOBAL NEWSSTAND Account [Your Email]
Dear GLOBAL NEWSSTAND Customer Support,
I am writing to formally request a refund for my account associated with the email address [Your Email].
[describe reason]
I would like to request a refund in the amount of [Amount].
Attached are the necessary documentation for your reference.
Please confirm receipt of this request and the steps for processing within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but not yet reviewed.
Your refund is in the initial stage; you will be notified once it is processed.
Processing
The refund request is under review and being processed.
Your refund is actively being worked on; please allow up to 5 business days for it to complete.
Refunded
The refund has been successfully processed and funds returned.
You should see the funds credited back to your original payment method within 3-5 business days.
Partially Refunded
A portion of the refund has been processed and returned.
You will receive the remaining balance based on the terms of your purchase; check your account for details.
Completed
The refund process is fully complete with no outstanding actions.
Your refund is fully processed, and all funds have been returned.
Cancelled
The refund request has been canceled by the user or merchant.
If you didn't request this, please contact support; refunds cannot be processed.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Discover how users of GLOBAL NEWSSTAND have successfully claimed refunds in various situations. These scenarios highlight real interactions where users navigated their accounts and sought assistance with billing and subscriptions.
Subscription Misunderstanding: A user realized that their annual subscription to GLOBAL NEWSSTAND had automatically renewed while they were under the impression they had opted for a monthly plan. After clarifying the subscription types and discussing options with customer support, they received a refund for the annual fee as a one-time courtesy.
Overlapping Subscriptions: A customer inadvertently created two separate accounts, each with its own subscription. Upon discovering this duplication, they reached out to customer service, explained the situation, and successfully obtained a refund for one of the subscriptions after canceling it.
Temporary Service Interruption: During a planned maintenance period, a user experienced issues accessing their account for a few days. After contacting support about the inconvenience, they were offered a refund for the time lost, which was promptly issued to their account.
Change in Service Plans: A user initially signed up for an extensive access plan but later found a more suitable option. After reviewing the service options and discussing their needs with support, they transitioned to the new plan and were refunded the difference in fees for the unused portion of their original subscription.
The Easiest Way to Get a GLOBAL NEWSSTAND Refund
If you're frustrated trying to get a refund from GLOBAL NEWSSTAND—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at GLOBAL NEWSSTAND is straightforward and can be done efficiently using several methods. Here are some tailored tips to keep you informed about your refund progress:
Email Notifications: Keep an eye on your registered email inbox. GLOBAL NEWSSTAND sends timely updates regarding the status of your refund, including confirmations when the refund is initiated and when it is processed. Check for emails with the subject line "Refund Status Update" to stay informed.
Account Dashboard: Log in to your GLOBAL NEWSSTAND account and navigate to the Order History section. Here, you can find a detailed listing of all your past purchases along with the current status of any pending refunds.
Mobile App Notifications: If you use the GLOBAL NEWSSTAND mobile app, enable push notifications to receive updates directly on your device. You will receive notifications when your refund is requested, as well as further updates through the app.
Billing Section: Access the Billing section in your account settings to view all transactions and their respective refund statuses. This section provides clear indicators of any refunds in progress.
Support Chat: Utilize the integrated support chat feature within the GLOBAL NEWSSTAND platform if you have specific questions or need clarification about your refund. Customer support can provide real-time updates and assistance.
FAQ
Refunds for subscriptions at Global Newsstand are generally not provided if users forget to cancel before the renewal date. However, it's always recommended to reach out to customer service for assistance, as they may offer guidance or options depending on individual circumstances.
Refunds from GLOBAL NEWSSTAND typically take 5 to 7 business days to process. However, the exact time for the refund to reflect in your account may vary depending on your bank or credit card provider. We appreciate your patience during this time.
If you see a charge but do not have an active subscription, please first check your email for any confirmation regarding a purchase or subscription. If you still have questions, contact our customer service team with the charge details, and they will assist you in clarifying the situation.
If you're unable to obtain a refund directly from GLOBAL NEWSSTAND, consider reaching out to customer service again for further assistance. You may also explore escalating your inquiry within their support system for more comprehensive help. Additionally, reviewing your account details may provide insight or options regarding your transaction.
If GLOBAL NEWSSTAND refuses to issue a refund, you may want to carefully review their refund policy for any specific guidelines or conditions. Additionally, consider reaching out to their customer support team for further clarification or additional assistance. Checking your account details for any relevant transaction information may also be helpful in resolving the issue.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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