Many users often overlook billing details until an unexpected charge appears, such as an automatic renewal of a subscription. This guide is designed to clarify how Glory's refund process works, who qualifies for refunds, and the straightforward steps to request your money back efficiently. By the end of this guide, you will feel empowered and informed to handle any billing questions or concerns you may have.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Locate and attach the email confirming your initial purchase, as it includes essential details like the order number.
Transaction ID: Have your transaction ID ready, found on your payment receipt or in your account history.
Account Details: Know your Glory account email and username to help identify your purchase quickly.
Details of the Issue: Prepare a clear description of the reason for the refund request, mentioning specific problems with the service or product.
Photos or Evidence: If applicable, gather any photographic evidence or documents supporting your refund request (e.g., damaged gear, incorrect sizes).
Refund Policy Reference: Familiarize yourself with Glory's refund policies, specifically any terms mentioned regarding your type of purchase.
Timing of Request: Be aware of when you made your purchase; refunds may be subject to timing restrictions.
Payment Method Information: Have details of your original payment method handy, as this may be needed for processing the refund.
Membership or Subscription Plan: If applicable, include specifics regarding your membership plan and associated renewal dates.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-10 working days
PayPal
3-5 working days
Apple Pay
3-7 working days
Bank Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Glory
Users engaging with Glory for their kickboxing services have specific rights regarding refunds, which are based on the nature of their subscriptions and the services provided. Knowing these guidelines can help users navigate their account management effectively and understand their eligibility for refunds.
Subscription Cancellation: Users who decide to cancel their subscription before the next billing cycle may qualify for a refund of the unused portion of their subscription period, depending on the timing of the cancellation.
Service Interruptions: If there are significant interruptions in service delivery that affect the access to training sessions or events, users may be eligible for a prorated refund corresponding to the downtime.
Event Cancellations: In the case of events or classes that are canceled by Glory, users who have purchased tickets or reserved spots may qualify for a full refund or have the option to transfer their reservation to a future event.
Billing Discrepancies: Users who notice discrepancies in their billing statements relative to the services they accessed may inquire about eligibility for a refund to clarify the billing details and correct any issues.
Promotional Offers: Users who signed up using promotional offers may seek refunds if the terms of their promotion were not honored according to the outlined guidelines.
For any refund inquiries or to confirm eligibility, users are encouraged to refer to Glory’s user agreement or reach out to customer support for assistance related to their specific circumstances.
Step-by-Step Process to Request Your Glory Refund Like a Pro
If you purchased through glorykickboxing.com:
Visit the Glory Kickboxing website.
Scroll down to the bottom of the homepage and click on Contact Us.
Fill out the contact form with your details, including:
Your Full Name
Your Email Address
Your Account Information
In the Message field, clearly state that you are requesting a refund. Mention that the subscription renewed without notice.
Click Submit to send your request.
Check your email for a confirmation response and follow any additional instructions provided.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your Glory Kickboxing subscription from the list.
Tap Cancel Subscription (if required) and then select Request Refund.
Choose the reason for your refund, emphasizing that the account was unused.
Tap Send to submit your refund request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Account.
Tap on Purchase History.
Find the Glory Kickboxing subscription and tap on it.
Select Refund and choose your reason, mentioning that you feel the subscription renewed without adequate notification.
Complete the provided prompts to submit your request.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to your Manage Account section.
Click on Subscriptions to view all current subscriptions.
Locate your Glory Kickboxing subscription.
Select Cancel Subscription (if necessary) and find the option for Request a Refund.
In your request, note that the account was not actively used.
Submit your refund request and await confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
Attached to this email, you will find relevant documentation for your review.
Please confirm the receipt of this request and the status of my refund within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received & is awaiting approval.
You will be notified once your request is reviewed. Approval usually takes 1-3 business days.
Processing
Your refund is currently being processed by our financial team.
This stage may take up to 5 business days before it reflects in your account.
Refunded
Your refund has been successfully issued back to your original payment method.
You should see the amount credited to your account within 3-5 business days, depending on your bank.
Partially Refunded
A portion of your total order has been refunded.
Check your order summary for details on what items were refunded.
Completed
Your refund process has been completed successfully.
You should now see the refund fully reflected in your account.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Glory, users occasionally navigate their subscription or event management options, and sometimes refunds are requested based on specific and understandable situations. Here are some realistic scenarios in which users successfully claimed refunds:
Subscription Upgrade Change: A user upgraded their Glory subscription to access premium features but realized shortly after that they preferred the basic plan. After contacting customer support, they were able to receive a refund for the difference in subscription fees for that month.
Event Cancellation: A user had purchased tickets for a Glory event but had to cancel their attendance due to unforeseen personal circumstances. Upon reaching out to customer service with their ticket details, they successfully received a full refund for the tickets they could no longer use.
Service Interruption: During a scheduled class, there was a temporary technical issue that affected the live stream for users who had purchased access. Glory acknowledged the inconvenience, and users who reached out were granted a prorated refund for the disrupted access.
Billing Adjustment: A user noticed a billing discrepancy regarding their subscription renewal date after accidentally mismanaging account settings. After clarifying their situation with the support team, they were able to adjust the billing cycle and receive a refund for a portion of the fees paid in error.
The Easiest Way to Get a Glory Refund
If you're frustrated trying to get a refund from Glory—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Glory is straightforward when you know where to look. Here’s how to efficiently monitor your refund progress:
Check Your Email Regularly: Glory sends refund updates directly to your registered email. Look for emails with the subject line containing 'Refund Status Update' for the most current information.
Utilize the Glory App: If you have the Glory mobile app, navigate to the 'Account' section. From there, you can view notifications regarding your refund status directly in the app.
Visit Your Account Dashboard: Log into your Glory account on the website and go to your 'Order History'. Each order will display the current status of your refund, including any processing times.
Access the Billing Section: In the settings menu, check the 'Billing' section, where you can find detailed information about your refunds, including the date of initiation and expected completion.
Know What Information to Expect: Glory provides updates on key stages of your refund process, such as approval, processing, and completion, ensuring you're informed every step of the way.
Contact Customer Support: If you're unable to locate your refund status or have questions, reach out through the 'Help' feature in the app or website for swift assistance.
FAQ
Refunds are generally not provided for memberships that are not canceled before the renewal date. If you've forgotten to cancel on time, we encourage you to review our cancellation policy and reach out to our customer support team to discuss your situation. They may be able to provide guidance or assistance based on your specific circumstances.
Refunds typically take between 5 to 10 business days to process, depending on your financial institution's regulations. Once the refund has been initiated, you should receive a notification confirming the transaction.
If you notice a charge but do not have an active subscription, please first check for any previous subscriptions associated with your account that may not have been canceled. If you still have questions or require further assistance, contact our customer support team with the details of the charge, and they will be happy to help you resolve the issue.
If you're unable to secure a refund directly from Glory, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system to ensure that your concerns are thoroughly addressed. Additionally, reviewing your account details and any relevant terms may provide more context for your situation.
If Glory refuses to issue a refund, it may be helpful to review the refund policy on their website for clarity on their terms. You can also reach out to customer support again for further assistance, ensuring you provide any relevant details regarding your request. Additionally, checking your account details may help clarify any misunderstandings about the transaction.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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