Many users often overlook billing matters until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to clarify how refunds work at GO24 Fitness Kennedy Town, outlining who is eligible and the steps to quickly request a refund. By following these instructions, you can navigate the process with ease and ensure your concerns are addressed promptly.
What You Should Prepare Before Applying For Refund
Membership ID: Ensure you have your unique membership ID handy, as it will be required to process your refund.
Transaction Receipt: Locate the transaction receipt or confirmation email for the initial payment made for your membership or service.
Refund Request Form: Download and complete the GO24 Fitness refund request form available on their website.
Proof of Usage: Gather any documents or records that indicate how often the facilities or services were used, as this may affect your refund eligibility.
Date of Service: Keep a record of the date(s) of service related to the refund request for reference.
Photo ID: Have a government-issued photo ID ready to verify your identity during the refund process.
Account Status: Check your account status on the GO24 Fitness member portal to confirm any eligibility conditions prior to initiating the refund.
Contact Information: Ensure your contact information is updated in your account for any follow-up necessary with GO24 Fitness.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Cash
Refunded on the same day
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from GO24 Fitness Kennedy Town
At GO24 Fitness Kennedy Town, users are provided with specific rights regarding their memberships and services. It is important to understand the conditions under which users may be eligible for a refund. The company's policies are designed with the intention of providing clarity and ensuring a positive experience for all members.
Eligibility for refunds may apply in the following scenarios:
Membership Cancellation within the Cooling-Off Period: If a user cancels their membership within the designated cooling-off period as outlined in the membership agreement, they may qualify for a refund, subject to specific terms.
Service Failure: If GO24 Fitness is unable to provide agreed-upon services, such as access to facilities or classes for an extended period, users might be eligible for a refund for the duration of the service disruption.
Incorrect Billing for Prepaid Services: In instances where a user is charged incorrectly for prepaid membership services, they could apply for a refund to rectify billing discrepancies as per the terms outlined in their agreement.
Relocation: Users who have to relocate away from the area and provide appropriate documentation might be eligible for a prorated refund based on the remaining duration of their membership.
It is essential for users to review the specific terms of their membership agreement and contact GO24 Fitness directly for clarification regarding eligibility criteria for refunds.
Step-by-Step Process to Request Your GO24 Fitness Kennedy Town Refund Like a Pro
If you purchased through GO24 Fitness Kennedy Town:
Scroll down to the "Request a refund" section and follow the link.
Select the relevant purchase and choose "I would like a refund" as the reason.
In your request message, note that you were unaware of the renewal.
Submit your request and keep an eye on your email for updates.
If you purchased through Roku:
Open the Roku device and navigate to the "Home" screen.
Select "Streaming Channels" from the menu.
Go to "My Channels" to find GO24 Fitness.
Press the * button on your remote to access options.
Select "Manage Subscription."
Choose "Cancel Subscription" to terminate future billing.
Open a web browser and visit the Roku Support page.
Log into your account and locate the "Contact Us" section.
Request to initiate a refund and mention that you were neither notified of the renewal nor utilized the service.
Submit your request and monitor your email for any follow-up communication.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to GO24 Fitness Kennedy Town for Refund
I am writing to address an issue with my account billing. [describe reason]
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your review.
I would appreciate your confirmation regarding this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
Please allow up to 3 business days for processing. We will notify you once approved.
Processing
Your refund request is currently being processed by our team.
This may take between 2 to 5 business days. Thank you for your patience!
Refunded
Your refund has been successfully issued and completed.
The amount should reflect in your account within 3-5 business days.
Partially Refunded
A portion of your refund request has been processed.
You will receive the reflected amount shortly, along with details of the remaining balance.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact our customer service for assistance.
Completed
All refund transactions related to your request have been finalized.
You can now view your account statement or transaction history for reference.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At GO24 Fitness Kennedy Town, members occasionally require refunds due to various personal circumstances or changes in their fitness plans. Here are some realistic scenarios in which users successfully claimed refunds:
Membership Upgrade Adjustment: A member initially upgraded to a premium membership for additional classes but found that their schedule no longer allowed for regular attendance. After discussing their situation with customer service, they were able to adjust their membership back to a basic plan and received a prorated refund for the remaining duration of the premium membership.
Personal Injury: After sustaining an injury, a member needed to freeze their membership for several months while recovering. They contacted the support team, who guided them through the process of pausing their account. As part of the plan adjustments, the member received a partial refund for the time they wouldn't be able to utilize the gym facilities.
Class Schedule Conflicts: A member purchased a package of fitness classes but later found that the classes were scheduled at inconvenient times. They reached out to customer support to discuss the issue, and the team offered a refund for the unused classes, allowing the member to reassess their fitness options without financial loss.
Change of Plans: After joining, a user realized they had to relocate to another city unexpectedly and would no longer be able to attend GO24 Fitness Kennedy Town. They called customer service to explain their situation, and the staff promptly issued a refund for the remaining unused months of their membership fee, making the transition easier for the member.
The Easiest Way to Get a GO24 Fitness Kennedy Town Refund
If you're frustrated trying to get a refund from GO24 Fitness Kennedy Town—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at GO24 Fitness Kennedy Town is straightforward and efficient. Follow the tips below to stay updated on your refund progress.
Email Notifications: Check your registered email for updates directly from GO24 Fitness. Refunds are usually communicated via email, so look for messages with subject lines containing "Refund Update" or similar.
In-App Notifications: If you are a user of the GO24 Fitness app, make sure to enable notifications. Refund status updates will be sent directly to your app, providing immediate insights into your refund process.
Account Dashboard: Log into your account on the GO24 Fitness website to view detailed refund status. Navigate to the "Billing" section of your account dashboard for a comprehensive overview of your transactions and any pending refunds.
Order History: Under the "Order History" tab in your account settings, you can track the status of your refund requests. Each order will have a corresponding status indicator, helping you monitor progress.
Refund Progress Information: GO24 Fitness provides transparency in the refund process. You can find specific details about your refund's initiation date, approval status, and expected completion timeline within your account dashboard.
Customer Support: If you still have questions, reach out to GO24 Fitness's customer support through the app or website. They can provide personalized updates on your refund status.
FAQ
If you forgot to cancel your membership with GO24 Fitness Kennedy Town on time, please reach out to our customer service team. While we aim to assist all members, our policy typically does not allow for refunds in such cases. We encourage you to check the specific terms of your membership for more details.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once initiated, you may see the funds reflected in your account within this timeframe. If you have any questions about the status, feel free to reach out to our customer service team for assistance.
If you see a charge but do not have an active subscription, please contact our customer support team at support@go24.fitness. Provide them with your transaction details and they will assist you in resolving the issue. Be sure to check any associated accounts or memberships that may explain the charge.
If you are unable to receive a refund directly from GO24 Fitness Kennedy Town, consider reaching out to their customer service team again for further assistance. You may also explore the option of escalating your inquiry within their support framework to ensure that your concerns are addressed. Additionally, reviewing your account details and previous communications may provide further clarity on your situation.
If you find that GO24 Fitness Kennedy Town is unable to assist with your refund request, consider reviewing their refund policy to ensure all requirements have been met. Additionally, reaching out to their customer support again for clarification or further assistance may provide more information regarding your situation. It's also a good idea to verify your account details to ensure everything is in order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)