Billing can often take a backseat in our minds, only coming to the forefront when an unexpected charge appears—perhaps due to an automatic subscription renewal. This guide is designed to help you understand how refunds work at God Is Above, who qualifies for these refunds, and the straightforward steps to request your money back efficiently. We aim to provide clarity and support so you can navigate this process with ease.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your confirmation email or account dashboard.
Account Details: Ensure you have your login credentials for your God Is Above account to verify your purchase.
Transaction Receipt: Have the digital receipt ready, including the date of purchase and detailed item list.
Product Condition Details: If returning physical products, assess their condition and take photos if necessary.
Reason for Refund: Prepare a clear and concise explanation for why you are requesting a refund.
Communication History: Include any prior correspondence with customer service regarding your purchase or refund request.
Payment Method: Be ready to provide details on the payment method used, including the last four digits of your card if applicable.
Refund Policy Review: Familiarize yourself with God Is Above's specific refund policies to ensure eligibility.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Shop Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from God Is Above
At God Is Above, we aim to support our users in understanding their account management options, including potential eligibility for refunds. As a platform focused on providing digital spiritual content and resources, refund eligibility may vary based on the type of service or product purchased. Below are key scenarios that might qualify for refunds:
Subscription Cancellations: If you have canceled your subscription within the billing cycle, you may qualify for a refund for the unused portion of the service, depending on the terms specified during your sign-up.
Inaccessible Content: If you are unable to access paid content due to technical issues that persist beyond our standard support resolution period, you might be eligible for a refund for that specific purchase.
Billing Errors: If there's a discrepancy in billed amounts that does not align with your chosen subscription plan or product details, you could inquire about a potential refund relating to that specific transaction.
Product Quality Issues: For any digital products that do not meet the promised specifications as outlined at the time of purchase, users may reach out regarding a refund request based on those particular concerns.
For further assistance, please refer to our support resources, where we guide you through the process of managing your account and exploring your options in relation to refunds.
Step-by-Step Process to Request Your God Is Above Refund Like a Pro
If you purchased through GodIsAbove.com:
Visit the God Is Above website and log in to your account.
Navigate to the Account Settings section, typically found in the upper right corner.
Select Billing Information from the options.
Look for the Membership Details and locate the recent transaction you wish to refund.
Click on Request Refund next to the transaction.
In the request form, mention that the service was unused or that the subscription renewed without notice.
Submit the request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your God Is Above subscription.
Tap Cancel Subscription to ensure no future charges.
Go to Report a Problem at the Apple website or through the App Store.
Choose your subscription and select Request a Refund.
Mention that you were not aware of the renewal, and that you wish to have your funds returned.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Locate and tap on your God Is Above subscription.
Tap Cancel Subscription to prevent future charges.
After canceling, go to Google Play Help website.
Select Request a Refund for your subscription.
In your request, mention that you didn’t use the account and were surprised by the renewal.
If you purchased through Roku:
Navigate to the Roku Home Screen.
Scroll to and select Streaming Channels.
Go to My Channels and find God Is Above.
Highlight the channel and press the Options button on your remote.
Select Manage Subscription.
Cancel the subscription to avoid any future charges.
Visit the Roku Support website to initiate a refund request.
Explain that you were not notified about the renewal and that you would like your money back.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to God Is Above for Refund
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Subject: Refund Request – God Is Above Account [Your Email]
Dear God Is Above Support Team,
I hope this message finds you well.
I would like to bring to your attention the following billing situation: [describe reason].
I would like to request a refund of [Amount], which was charged to my account on [Billing Date].
If applicable, I have attached documentation regarding this matter for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
This means that your request is under consideration. You will receive an update within 2-3 business days.
Processing
Your refund is currently being processed by our team.
This status indicates that we are working on your refund, which typically takes up to 5 business days to complete.
Refunded
Your refund has been successfully completed.
The amount will be credited back to your original payment method within 3-5 business days.
Partially Refunded
A portion of your refund request has been processed.
This means that part of your order has been refunded. You will see the remaining amount in your account shortly.
Completed
Your refund process is fully completed and closed.
All items and amounts are settled. Your case is closed, and you will not have any further action needed.
Canceled
Your refund request has been canceled.
If this was done in error, please contact customer service to reinitiate the refund process.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At God Is Above, our users often encounter various situations that may lead them to seek a refund. Below are several scenarios illustrating how customers successfully navigated these instances.
Subscription Downgrade: After a few months of using the premium subscription, a user realized they only needed basic features. They reached out to our support team to downgrade their plan, and upon doing so, received a prorated refund for the remaining days of their premium subscription.
Account Deactivation Confusion: A customer found themselves unexpectedly billed after they had deactivated their account earlier in the month. After clarifying their subscription status with our support, they quickly received a refund for the recent charge, as they intended not to reactivate their account.
Billing Adjustment Request: A user discovered they were billed for an additional service they didn't utilize. They contacted our support for clarification and, based on the review of their account, were issued a refund for that month’s charge, as they had not accessed the extra features.
Promotional Code Issue: After applying a promotional code that was supposed to grant a discount, a customer was charged the full amount. Upon contacting our support team with their order details, they had the excess charge refunded promptly, ensuring they only paid the promotional price.
The Easiest Way to Get a God Is Above Refund
If you're frustrated trying to get a refund from God Is Above—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with God Is Above is a straightforward process. Here are some efficient tips to ensure you stay updated on your refund:
Check Your Email: God Is Above sends automatic email notifications when your refund is initiated. Look for emails with the subject "Your Refund Status Update" to stay informed on the progress of your refund.
Use the Mobile App: If you have the God Is Above mobile app, head to the "Orders" section where you can view your refund request's status directly. The app provides real-time updates making it easy to track your refund.
Visit the Account Dashboard: Log in to your God Is Above account and navigate to the "Order History" tab. Here you can find detailed information about your refund status, including whether it is being processed or completed.
Billing Section Updates: Check the "Billing" section under your account settings for a breakdown of transactions and any pending refunds. This section will show the date the refund was issued and the expected processing timeline.
Refund Progress Details: Once your refund is processed, God Is Above will provide confirmation of the transaction along with details regarding the method of return (e.g., original payment method). This ensures you have all necessary information regarding your refund.
FAQ
If you forgot to cancel your subscription on time, we typically cannot offer a refund for the current billing cycle. However, we encourage you to reach out to our customer support team, as they may be able to assist you with your situation and provide further options.
Refunds typically take 5 to 10 business days to process, depending on your bank or credit card provider. Once the refund is initiated, you will receive a confirmation email, and you can expect to see the funds reflected in your account shortly thereafter. Please keep in mind that processing times may vary.
If you see a charge but do not have an active subscription, please first check your account for any existing subscriptions or trial periods. If everything appears correct but the charge persists, contact our customer support team with your transaction details for further assistance.
If you're unable to receive a refund directly from God Is Above, consider reaching out to their customer service again for further assistance. Additionally, you can explore escalating your request within their support system to ensure it receives the attention it needs. Reviewing your account details and any related policies may also provide clarity on your options.
If God Is Above refuses to issue a refund, it's advisable to review the refund policy thoroughly to ensure your request aligns with their guidelines. Consider contacting customer support again for further clarification on the decision, and double-check your account details to confirm all information submitted is correct.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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