It’s not uncommon for users to overlook billing until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to walk you through how refunds work with Gowod, outlining who is eligible to receive a refund and providing clear steps to quickly request your money back. Whether you're unsure about the process or simply need assistance, our aim is to clarify everything related to refunds so you can feel confident and informed.
What You Should Prepare Before Applying For Refund
Account Email: Ensure you have the email associated with your gowod account ready for verification.
Transaction ID: Locate the unique transaction ID for the purchase you wish to refund, found in your confirmation email.
Order Details: Gather specific details about your order, including the product or service name and purchase date.
Usage Records: If applicable, have screenshots or records of your usage to support your refund request, as gowod may require this for subscription services.
Cancellation Confirmation: If relevant, prepare any cancellation confirmation emails received from gowod.
Payment Method: Be ready to provide information about the payment method used, such as the last four digits of your credit card.
Refund Policy Familiarity: Review gowod's refund policy to understand the grounds for your request and ensure it aligns with their terms.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from gowod
At gowod, we offer a subscription-based service designed to enhance athletic performance through personalized warm-up routines, recovery strategies, and mobility training. As a user, it’s important to understand the various circumstances under which you may be eligible for a refund.
The following situations might qualify for a refund:
Service Downtime: Users may be eligible for a refund if there were significant periods of unavailability of the service that affected access to your subscription content.
Subscription Overlap: If you inadvertently purchased a new subscription while an active one was already in place, clarifications regarding the overlap of services might warrant a review for potential eligibility for a refund.
Billing Errors: In the event of discrepancies in billing amounts or issues related to the subscription pricing, it is advisable to inquire about potential refund options.
Account Management Issues: If you faced difficulties in managing your account or if legitimate issues prevented you from using the service to its fullest, this may be grounds for a refund consideration.
Back-to-Back Charged Services: If there’s confusion regarding the timing of payment deductions for services that were not actively used, you may want to check on eligibility criteria for refunds.
For specific inquiries related to eligibility for a refund, please refer to the terms and conditions associated with your subscription or reach out to gowod's customer support for further assistance.
Step-by-Step Process to Request Your gowod Refund Like a Pro
If you purchased through gowod.com:
Visit the gowod.com website.
Log into your account by clicking on the Login button.
Go to the Account Settings section.
Select Subscription Management.
Look for the Request Refund option.
Fill in the required details, including:
Your order number
The reason for the refund request—consider noting that the subscription renewed without prior notice.
Your account remained unused since the last renewal.
Submit your refund request.
Keep an eye on your email for a confirmation of your refund request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on gowod from your list of subscriptions.
Scroll down and select Report a Problem.
Choose the option indicating you want a refund.
When prompted, explain your reason for the refund:
Mention that you weren’t aware of the renewal date.
Indicate that you have not used the service since the last charge.
Submit your request and monitor your email for updates.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the menu icon (three horizontal lines) in the top left corner.
Select Account, then go to Purchase History.
Find the gowod purchase and tap on it.
Select Request Refund.
In the form, indicate your reason for the refund:
State that the subscription renewed without notification.
Highlight that it has been unused since renewal.
Submit the request and check for a response in your email.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to the Manage Account section.
Click on Subscriptions to find your gowod subscription.
Select the gowod subscription.
Look for and click on Request Refund.
In your request, make sure to mention:
The subscription renewed unexpectedly.
That you have not accessed the service.
Submit the request and watch for an email reply.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to bring to your attention the following billing situation: [describe reason].
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation for your reference.
Please confirm the receipt of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but not yet processed.
Your refund request is under review. Please allow up to 3 business days for processing.
Processing
The refund is currently being processed by our team.
Your refund is on its way! Expect it within 5-7 business days.
Refunded
The refund has been successfully completed.
The amount has been credited back to your original payment method. Check your account.
Partially Refunded
A portion of your order has been refunded.
You will receive a refund for part of your purchase. Check your account for details.
Canceled
The refund request has been canceled by the user or the merchant.
No action will be taken. If you wish to proceed with the refund, please re-submit your request.
Completed
The refund process has been fully finished.
Your refund has been finalized and confirmed. Thank you for your patience!
Real User Scenarios: When and How Refunds Were Successfully Claimed
At gowod, users may occasionally need to navigate their subscriptions and billing due to various personal circumstances. Here are some realistic scenarios illustrating how users successfully claimed refunds:
A user decided to upgrade their subscription plan but realized soon after that they preferred the original plan they had. They reached out to gowod's support to clarify their situation, and after confirming the switch was recent, the support team promptly issued a refund for the billing difference.
After signing up for a month of gowod services, a user found themselves unable to utilize the features due to unforeseen personal commitments. They contacted customer service to explain their circumstances and request a refund for the unused balance. The support team offered a full refund as a courtesy, given the short engagement.
A user attempting to activate the gowod app experienced technical difficulties that prevented full access. After contacting support to troubleshoot the issue, they were informed that a refund could be processed since they hadn’t been able to use the service effectively. The user received a full refund within days.
Upon realizing that their subscription had auto-renewed while they were taking a break from training, a user reached out to gowod for clarification on their account status. The customer support team verified that the renewal was within the company policy and facilitated a cancellation of the upcoming charges, processing a refund for the recent payment.
The Easiest Way to Get a gowod Refund
If you're frustrated trying to get a refund from gowod—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with gowod is straightforward and efficient. Follow these tips to stay updated on your refund progress and ensure a smooth experience.
Email Notifications: Keep an eye on your email for updates from gowod regarding your refund. Look for emails specifically titled "Refund Status Update" which provide timely information about your refund request.
In-App Notifications: If you use the gowod mobile app, you can check for in-app notifications. Look for a banner or alert in your notifications section that will inform you of any changes to your refund status.
Account Dashboard: Access your account dashboard on gowod.com. Navigate to the Billing section where you will find a dedicated subsection for Refunds. This area shows all your pending and processed refunds for easy tracking.
Order History: In your order history, you can click on specific transactions to view detailed status updates about your refund. This gives you insight into each step of the process.
Refund Progress Updates: gowod provides clear updates on the current status of your refund including whether it is being processed, approved, or completed, ensuring you always know where your request stands.
Customer Support: If you have questions, you can reach out to gowod’s customer support through the help section in your account. They can provide personalized updates and assist with any issues regarding your refund.
FAQ
We understand that sometimes cancellations can be overlooked. Unfortunately, refunds for subscriptions that are not canceled on time are generally not available. We recommend reviewing our cancellation policy and setting reminders to avoid this situation in the future.
Refund processing times can vary depending on your bank or payment provider, but typically, it may take between 5 to 10 business days for the refund to appear in your account. Once the refund is processed on our end, you should receive confirmation via email.
If you see a charge but do not have an active subscription, please check your account settings to confirm the status of your subscription. If the subscription appears inactive, reach out to our customer support team for assistance in resolving the issue. Be sure to provide any relevant details to help us assist you more efficiently.
If you are unable to obtain a refund directly from Gowod, consider reaching out to customer service again for further assistance. You can also explore the option of escalating your inquiry within Gowod's support system to ensure your concerns are properly addressed. Additionally, reviewing your account details might provide insights that could help in your request.
If Gowod refuses to issue a refund, you may want to review their refund policy to ensure you understand the requirements and conditions involved. Additionally, consider reaching out to their customer support team again for clarification on your request. It's also helpful to verify your account details to ensure all information is accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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