It’s not uncommon for users to overlook billing details until an unexpected charge appears, such as an automatic subscription renewal. This guide is designed to clarify how refund processes work for Habit Tracker & Goals | Evoday, outlining eligibility criteria and providing clear steps to help you request your money back quickly and effortlessly. We’re here to assist you in navigating the refund process, ensuring that you have all the information you need for a smooth experience.
What You Should Prepare Before Applying For Refund
Account Information: Have your Evoday account details ready, including your registered email address and username.
Transaction ID: Locate the transaction ID associated with your purchase, which can typically be found in your account or confirmation email.
Purchase Date: Note the date of the transaction to help the support team verify your purchase history.
Proof of Subscription: If applicable, include screenshots or emails showing your subscription details, such as the plan type and billing cycle.
Reason for Refund: Prepare a clear and concise explanation of why you are requesting a refund, highlighting any specific issues with the service.
Supporting Documentation: Gather relevant screenshots or documents that illustrate your issue, such as error messages or failed sync attempts.
Payment Method: Be prepared to provide details about the payment method used during the transaction, including the last four digits of your card or PayPal account.
Contact History: Compile any previous correspondence with customer support regarding your issue, as this could expedite the process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Habit Tracker & Goals | Evoday
Users of Habit Tracker & Goals | Evoday enjoy certain rights regarding their subscriptions and can inquire about refund eligibility based on specific circumstances associated with their usage of the service. Understanding these situations can help users determine if they may qualify for a refund.
Habit Tracker & Goals | Evoday operates on a subscription model, providing users access to tools designed for personal growth and tracking habits. As with many subscription-based services, there can be unique scenarios where users might consider requesting a refund based on their account status or subscription management.
Service Performance Issues: If a user experiences significant technical difficulties that impede their ability to use the app as intended, this may warrant a conversation about eligibility for a refund.
Account Cancellation within Trial Period: Users who explore the app during a trial period and choose to cancel before the trial ends might be eligible for a refund of their initial payment, depending on their subscription choice and timing.
Subscription Downgrades: If a user decides to downgrade their subscription level and is charged for the higher tier during the transition period, they may inquire about potential adjustments or refunds for any differences in charge.
Billing Discrepancies: Should users notice unexpected charges related to their subscription, they are encouraged to reach out for clarifications, which may lead to eligibility considerations for refunds based on the information provided.
Each situation is unique, and Habit Tracker & Goals | Evoday encourages users to review their account status and reach out for assistance regarding any inquiries about refunds or billing clarifications. This ensures a clear understanding of user rights and potential eligibility within the context of the services provided.
Step-by-Step Process to Request Your Habit Tracker & Goals | Evoday Refund Like a Pro
If you purchased through Habit Tracker & Goals | Evoday.com:
Go to the Evoday website and log into your account.
Click on your profile icon at the top right corner.
Select 'Billing' from the dropdown menu.
Locate your recent subscription transaction.
Click on 'Request Refund.'
Fill out the refund request form, making sure to:
Clearly state the reason for the refund request, such as "my subscription renewed without notice" or "the account was unused."
Provide any necessary account details.
Submit the request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select 'Subscriptions' from the list.
Find the Evoday subscription in the list.
Tap on 'Cancel Subscription' to halt future billing.
Scroll down for 'Contact Us' and choose 'Billing & Accounts.'
Select 'Request a Refund' option and log in.
Meaningfully explain your refund request, emphasizing that the subscription was not utilized fully.
Submit your request and check your email for confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Habit Tracker & Goals | Evoday for Refund
I am reaching out regarding a billing situation associated with my account. [describe reason]
I would like to request a refund in the amount of [Amount]. If applicable, I have attached documentation to support my request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting processing.
You will be notified once the review is complete, which typically takes 3-5 business days.
Processing
Your refund is currently being reviewed and processed.
This stage usually lasts 2-4 business days as the team verifies the details.
Refunded
Your refund has been approved and the amount has been returned to your account.
Check your bank account; it may take 5-7 business days for the funds to appear.
Partially Refunded
A portion of your refund request has been processed successfully.
The remaining amount may be under review. Please check for details in your account.
Completed
Your refund process has been finalized.
You will not receive further notifications; funds have been returned as requested.
Canceled
Your refund request has been canceled and will not be processed.
If you did not cancel it, contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Habit Tracker & Goals | Evoday, users often seek refunds or billing clarifications due to various subscription management inquiries. Here are some realistic situations where users successfully navigated the refund process:
Subscription Downgrade: After realizing that a premium subscription was not needed, a user opted to downgrade to a free plan. They contacted support for clarification on the transition and received a prorated refund for the remaining days of the premium subscription they had already paid for.
Unused Subscription Period: A user decided to take a break from tracking their habits and wanted to pause their subscription. After reaching out to customer service, they were informed about the pause option and managed to obtain a refund for the unused days of their current billing cycle before the subscription was adjusted.
Technical Issues: A user encountered persistent technical difficulties while using the app which hindered their ability to utilize the features effectively. Upon explaining the situation to support, they were granted a refund for the period that the service was unavailable, ensuring a fair experience.
Accidental Renewal: A user accidentally forgot to cancel their annual subscription before the renewal date. After realizing the mistake, they contacted support and provided details of their request, resulting in a full refund upon verifying the user's adequate cancellation policies were being followed.
The Easiest Way to Get a Habit Tracker & Goals | Evoday Refund
If you're frustrated trying to get a refund from Habit Tracker & Goals | Evoday—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Habit Tracker & Goals | Evoday is straightforward and efficient. To ensure you stay updated on your refund process, follow these specific tips:
Email Notifications: Look for email updates regarding your refund. Evoday sends confirmation emails when your refund is initiated, including details such as the expected processing time.
In-App Notifications: If you’re using the Evoday mobile app, check the notifications section. You will receive real-time updates about your refund directly through the app.
Account Dashboard: Log into your Evoday account and navigate to the Order History section. Here, you can check the status of your refund, including whether it’s pending or completed.
Billing Section: Under Account Settings, click on Billing to view detailed information related to your transactions. This section provides an overview of your recent payments and refunds.
Support Resources: If you have questions or need assistance, visit the Help Center available in your Evoday account. You can find FAQs regarding refunds that may help clarify your situation.
Tracking Progress: The refund status will indicate whether it’s been processed, and if so, when you can expect the funds to appear back in your account. Make sure to keep an eye on both your Evoday dashboard and your email for updates.
FAQ
If you forget to cancel your subscription with Habit Tracker & Goals | Evoday before the renewal date, we typically cannot issue a refund for the most recent charge. We recommend reviewing our cancellation policy for details and reaching out to our support team for assistance or clarification regarding your specific situation.
Refunds generally take 5 to 10 business days to process, depending on your bank or payment provider. Once initiated, you will receive a confirmation email, and the funds should appear in your account within this timeframe. Please note that processing times may vary based on your financial institution's policies.
If you see a charge but do not have an active subscription, please first check your account details to ensure there are no active subscriptions linked. If you still have questions, reach out to our customer support team with your account information for further assistance.
If you are unable to obtain a refund directly from Habit Tracker & Goals | Evoday, consider reaching out to their customer service once more for further assistance. You may also explore escalating your inquiry within their support system to ensure it receives additional attention. Additionally, reviewing your account details may provide insights or options regarding your request.
If Habit Tracker & Goals | Evoday is unable to issue a refund, we recommend reviewing the refund policy to understand the specific terms and conditions that apply. You can also reach out to customer support again for further clarification or assistance. Additionally, ensure that your account details are accurate and up-to-date, as this may help with any refund inquiries.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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