Unexpected charges can often catch users off guard, particularly when it comes to subscriptions that renew automatically. If you find yourself in a situation where you need assistance with refunds on Hicks Street, this guide is designed to provide clarity and support. Here, you will learn who is eligible for refunds and the straightforward steps to request your money back swiftly. Let us help you navigate the process with ease.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Gather the original order confirmation email from Hicks Street for reference.
Transaction ID: Retrieve your unique transaction ID associated with the purchase to expedite the refund process.
Account Details: Ensure you have your Hicks Street account login information ready for identification verification.
Proof of Purchase: Collect any receipts or invoices that were provided at the time of purchase.
Reason for Refund: Clearly outline the reason for your refund request to comply with Hicks Street's policy.
Product Condition (if applicable): If you are returning a product, ensure it is in the required condition (unopened, unused, etc.) as per Hicks Street's guidelines.
Communication History: Keep a record of any correspondence with Hicks Street regarding the product or service you are requesting a refund for.
Return Shipping Details: If your refund requires a return, check the specific return shipping address and procedures outlined by Hicks Street.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
2-3 working days
Bank Transfer
5-7 working days
Gift Card
Immediate to 1 working day
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Hicks Street
At Hicks Street, we strive to provide our users with valuable services and clear information regarding their rights and potential eligibility for refunds. Users engaging with Hicks Street's offerings should understand their account circumstances and how they relate to refund policies.
Below are specific situations relevant to Hicks Street that may qualify users for refunds:
Service Not Received: If a user has not been able to access a purchased service within the defined access period, they may explore options for a refund based on their account management status.
Subscription Issues: Users who experience difficulties in utilizing their subscription features or accessing their account services due to technical issues may seek clarification regarding potential refunds for the impacted billing cycle.
Upgrade or Downgrade Adjustments: If a user has made changes to their subscription level and finds that adjustments have not been accurately reflected in billing during the subsequent cycle, they might inquire about adjustments to their billing amount, which could lead to potential refunds.
Billing Cycle Discrepancies: Users who notice discrepancies in their account activity related to the billing cycle and can provide context around their usage may discuss these circumstances for potential considerations regarding refunds.
It is always advisable for users to review their account details and reach out to Hicks Street's support team for assistance regarding any questions about their subscription status or billing clarifications.
Step-by-Step Process to Request Your Hicks Street Refund Like a Pro
If you purchased through HicksStreet.com:
Visit ngtrust.org and log into your account.
Navigate to the 'Account Settings' section.
Click on 'Billing History' to view your recent transactions.
Select the subscription or purchase you wish to refund.
Look for an option labeled 'Request Refund' or 'Refund Request' and click it.
In the message box, mention that the subscription renewed without notice and that you would like a refund.
Submit your refund request and make sure to save any confirmation number or email received.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap on your Apple ID at the top of the screen.
Select 'Subscriptions' to view your active subscriptions.
Find and select the subscription associated with Hicks Street.
Choose 'Cancel Subscription' (if required for refund eligibility).
Return to the Apple ID page and tap on 'Purchase History.'
Locate the transaction for Hicks Street and tap it.
Tap 'Report a Problem' and choose the option related to ‘I’d like to request a refund.’
In your report, note that the account was unused and request a refund.
Submit the report and keep an eye out for a confirmation email from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the top left corner.
Go to 'Account' and scroll down to 'Purchase History.'
Find the purchase related to Hicks Street and tap it.
Choose 'Report a problem' and select the option for refund.
In the message field, mention that the subscription renewed without prior notification and request a refund.
Submit the request and check your email for any follow-ups from Google Play.
If you purchased through Roku:
On your Roku device, go to Settings.
Select 'Manage Subscriptions.'
Choose the Hicks Street subscription from the list.
Select 'Cancel Subscription.'
After cancellation, visit the Roku website and log into your account.
Go to 'My Account' and navigate to 'Order History.'
Locate the Hicks Street transaction and select it.
Click on 'Request a Refund' if available, or follow the prompts to initiate a refund request.
Explain in the message that the service was not utilized and you are requesting a refund.
Submit your refund request and keep any confirmation you receive.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Hicks Street for Refund
Script
Copy
Subject: Refund Request – Hicks Street Account [Your Email]
Dear Hicks Street Team,
I hope this message finds you well.
Regarding my recent billing situation, [describe reason].
I would like to request a refund in the amount of [Amount].
Attached you will find the necessary documentation for your review.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
You will be notified within 3-5 business days regarding the status of your request.
Processing
Your refund is currently under review and being processed by our team.
Please allow up to 7 business days for this status before further updates.
Refunded
The full amount of your refund has been successfully returned to your original payment method.
Expect to see the funds reflected in your account within 5-10 business days.
Partially Refunded
A portion of your refund request has been approved and completed.
The balance of your refund request may still be in review. Check your account for updated amounts.
Completed
Your refund request process is finalized and no further action is required.
You can now view the funds in your account or contact us for further questions.
Canceled
Your refund request has been canceled, either by you or due to eligibility criteria.
If you believe this is incorrect, please reach out to our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Hicks Street, users often encounter situations that lead to successful refund claims due to the nature of their services. Here are a few examples of real user scenarios where refunds were claimed successfully:
Change of Heart on Subscription Plans: A user opted for a premium subscription plan for enhanced features but decided it wasn't the right fit within the first week. They reached out to Hicks Street's support team to discuss their options, and after confirming their choice, they were refunded the difference smoothly and upgraded to a lower tier without any issues.
Service Interruption Resolution: During a scheduled maintenance window, a user experienced extended downtime of a crucial service. Upon reporting the inconvenience, Hicks Street promptly acknowledged the issue and offered a refund for that month’s subscription fee as a goodwill gesture, ensuring the user felt valued and heard.
Billing Inquiry for Additional Features: After signing up for an add-on feature, a user noticed an unexpected charge in their billing statement. They contacted customer support for clarification, which revealed it was a minor processing error. Hicks Street corrected it and issued a refund for the amount in question, reinforcing their commitment to transparent billing practices.
Accidental Upgrade Claim: A user accidentally upgraded to an expensive premium service while exploring their account settings. Once they realized the mistake, they reached out to customer service. Hicks Street provided prompt assistance, ensuring the user was only charged for the original plan, and refunded the premium charge swiftly.
The Easiest Way to Get a Hicks Street Refund
If you're frustrated trying to get a refund from Hicks Street—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with Hicks Street is crucial for a smooth recovery of your funds. Here are some specific tips to help you stay updated on your refund progress.
Email Notifications: Hicks Street sends automated email updates regarding your refund status. Make sure to check your inbox regularly, as these emails will include key information such as approval times and estimated processing dates.
Account Dashboard: To check the current status of your refund, log into your Hicks Street account and navigate to the Order History section. Here, you'll find detailed information about your refunds, including their progress.
In-App Notifications: If you use the Hicks Street mobile app, enable notifications to receive real-time updates about your refund. The app provides alerts on changes to your refund status, including when it is processed.
Refund Progress Indicators: Hicks Street’s system provides clear indicators for the refund's progress. Look for status updates such as "Pending", "Approved", and "Completed" in your account dashboard to understand where your refund stands.
Billing Section: If you need further details, check the Billing Section of your account. This section includes comprehensive information about all transactions, making it easy to monitor not just refunds but also other billing inquiries.
FAQ
Refunds are generally not available if the cancellation deadline has been missed. We encourage users to review their subscription details and cancellation policies to avoid any charges. If you have further questions, please reach out to our support team for assistance.
Refund processing times can vary based on the payment method used and the bank's policies. Typically, it may take between 5 to 10 business days for the refund to appear in your account after it has been processed. Please check with your financial institution for specific timelines.
If you see a charge but do not have an active subscription, please first check your email for any notifications regarding your account status or billing. If you still have questions, reach out to our support team through the contact options provided on our website, and they will assist you in resolving the matter swiftly.
If you're unable to obtain a refund directly from Hicks Street, consider reaching out to their customer service team again for further assistance. You may also want to escalate your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details may provide insights into other options available.
If Hicks Street has refused to issue a refund, it may be helpful to review their refund policy for specific terms and conditions. You can also consider reaching out to their customer support team again for clarification or to discuss your situation further. Additionally, verify your account details and any communications for potential oversight.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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