We understand that billing can often be overlooked until an unexpected charge catches your attention, especially when it comes to subscriptions. This guide is designed to clarify how refunds work for the Hipporello Applicant Tracking Power-Up, outlining eligibility criteria and providing step-by-step instructions to help you request your money back quickly and easily. With our support, you'll feel confident navigating the refund process and ensuring your experience is as smooth as possible.
What You Should Prepare Before Applying For Refund
Account Information: Your Hipporello account email and username to verify your identity.
Transaction ID: The specific transaction ID of the payment made for the Hipporello services you’re requesting a refund for.
Purchase Date: The date when you subscribed or made the purchase to help locate the transaction record.
Reason for Refund: A clear explanation of why you are requesting a refund to facilitate the review process.
Subscription Details: Information regarding your subscription plan (e.g., monthly, yearly) to validate refund eligibility based on their policy.
Supporting Documentation: Any emails or correspondence regarding service issues that support your refund claim.
Payment Method Information: Details about the payment method used, such as credit card number (last four digits), PayPal account, etc., for verification.
Service Usage Evidence: Screenshots or logs of the service or features not functioning as expected, if applicable.
Contact Records: Any prior communication regarding the service issues that didn’t meet your expectations.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Hipporello Applicant Tracking Power-Up
The Hipporello Applicant Tracking Power-Up offers a comprehensive digital service that aids organizations in streamlining their recruitment processes. As users engage with this service, understanding the eligibility for refunds is crucial, particularly as it pertains to specific circumstances and account management inquiries.
Users may qualify for a refund in the following situations:
Service Dissatisfaction: If users feel the features and functionalities of the Hipporello Applicant Tracking Power-Up do not meet their expectations or agreed-upon parameters, they may inquire about potential eligibility for a refund.
Account Upgrade Issues: In cases where an upgrade to a higher service tier has not been successfully implemented, users may seek clarification on their billing and possible refund options.
Billing Cycle Adjustments: Users who experience discrepancies related to their billing cycle, such as unexpected charges that do not align with their selected subscription plan, might be eligible for refunds based on their account review.
Account Cancellation Confirmation: If users have properly followed cancellation procedures and still observe ongoing charges, they may consider discussing their situation for potential adjustments to their billing account.
In all scenarios, it's essential for users to review their account status and service agreements closely, as eligibility for refunds is influenced by the specific circumstances surrounding their account and service usage.
Step-by-Step Process to Request Your Hipporello Applicant Tracking Power-Up Refund Like a Pro
If you purchased through Hipporello Applicant Tracking Power-Up.com:
Visit the Hipporello website and log into your account.
Navigate to the 'Account Settings' section.
Locate the 'Billing' or 'Subscriptions' tab.
Click on 'Manage Subscription' to view your current plan.
Select the option to request a refund.
In the message box, mention that the subscription renewed without notice.
Emphasize that the account was not used during the billing period.
Submit your refund request.
If you purchased through Apple:
Open the 'Settings' app on your iOS device.
Tap your name at the top to access your Apple ID settings.
Select 'Subscriptions' to see a list of your active subscriptions.
Find and tap on 'Hipporello Applicant Tracking Power-Up'.
Scroll down and select 'Cancel Subscription' if required.
Go to the App Store and tap on your profile icon.
Tap on 'Purchased' > 'My Purchases' > Find the Hipporello app.
Report a problem by selecting the appropriate option related to refunds.
In your message, note that the subscription renewed unexpectedly.
State that you did not utilize the service during this period.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the menu icon (three horizontal lines) in the upper left corner.
Select 'Subscriptions' from the menu.
Find and tap on your subscription for Hipporello Applicant Tracking Power-Up.
Choose 'Cancel Subscription' if required.
After canceling, tap on the subscription entry again and select 'Report a Problem'.
In your message, mention that you were not notified about the renewal.
Highlight that the service has not been utilized.
Submit your refund request to complete the process.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Hipporello Applicant Tracking Power-Up for Refund
Regarding my billing situation, [describe reason].
I would like to request a refund in the amount of [Amount].
I have attached any relevant documentation for your reference.
Please confirm receipt of this request and the status of my refund within 3-5 business days.
Thank you for your attention to this matter. If you need any further information, please feel free to contact me at [Your Phone Number].
Best regards,
[Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but is awaiting approval.
You will be notified once your request is reviewed, which typically takes 1-2 business days.
Processing
Your refund request has been approved and is currently being processed.
Please allow 3-5 business days for the refund to be completed and reflected in your account.
Refunded
The refund has been successfully issued to the original payment method.
The funds should appear in your account within 3-7 business days, depending on your bank.
Partially Refunded
A portion of your initial payment has been refunded.
You will receive confirmation of the amount refunded, and the remaining balance will stay in your account.
Completed
The refund process is fully completed and no further action is needed.
You can check your account for the completed transaction and ensure the funds are available.
Cancelled
The refund request has been cancelled, either by you or by the system.
If you believe this is an error, please contact Hipporello support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In today’s dynamic hiring environment, users of the Hipporello Applicant Tracking Power-Up occasionally find themselves needing to navigate refunds due to their unique subscription or service needs. Below are several realistic scenarios where users successfully claimed refunds while utilizing the service.
Subscription Downgrade: A user initially subscribed to the Premium plan but later decided to switch to the Basic plan after realizing they did not utilize all of the advanced features. Following their request for a downgrade, they were informed of the estimated refund for the unused portion of the Premium subscription, which was promptly processed.
Account Overestimate: After closely reviewing their hiring needs, a user realized they had overestimated the number of job postings required for the month. They reached out to Hipporello’s support for clarification and successfully received a refund for the extra job postings that were not used, ensuring they only paid for what they needed.
Expiration of Trial: A user enjoyed their free trial of the Hipporello service but missed the cancellation deadline due to a scheduling conflict. Upon contacting customer support, they explained their situation, and the team, recognizing the circumstances, issued a full refund for the first month of the subscription, understanding the user’s intent to evaluate the service further.
Plan Transfer Error: A small business owner mistakenly selected the wrong plan during the renewal period. After noticing the error on their billing statement, they promptly contacted Hipporello’s support team. The team efficiently assisted by transferring them to the correct plan and refunding the difference in cost, maintaining overall user satisfaction.
The Easiest Way to Get a Hipporello Applicant Tracking Power-Up Refund
If you're frustrated trying to get a refund from Hipporello Applicant Tracking Power-Up—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with the Hipporello Applicant Tracking Power-Up ensures you stay informed throughout the process. Here are some specific tips to help you monitor your refund:
Email Notifications: Keep an eye on your registered email for updates regarding your refund status. Hipporello sends out automated emails highlighting key stages of the refund process, such as when the refund is initiated and when it has been processed.
In-App Notifications: Log into your Hipporello account and check for in-app notifications. These alerts are designed to provide real-time updates about your refund without needing to leave the application.
Account Dashboard: Navigate to your account dashboard where you can find a dedicated section for your refund details. This dashboard will display the current status of your refund, including any relevant dates and amounts.
Order History: In the order history section of your Hipporello account, you can view specific transactions related to your applications. Each transaction will include a link to view the refund status and any associated notes that may assist in understanding its progress.
Billing Section: Check the billing section of your Hipporello account for an overview of all refunds requested. This section will categorize your financial interactions and give you a clearer picture of your refund timelines.
Support Feature: If you need more personalized information, utilize the support feature within Hipporello to initiate a direct inquiry about your refund. Provide your transaction ID for quicker assistance regarding your specific case.
FAQ
Refunds for late cancellations are not typically offered, as our policy requires cancellations to be made by a specific deadline. We encourage users to familiarize themselves with our cancellation policy to avoid such situations in the future. If you have any further questions, feel free to reach out to our support team for assistance.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once initiated, you'll receive a confirmation, and the funds should reflect in your account shortly after processing is complete.
If you see a charge but don't have an active subscription, please start by checking your account for any recent subscription activations or trials. If everything seems correct, reach out to our customer support team with your account details for further assistance.
If you are unable to secure a refund directly through Hipporello Applicant Tracking Power-Up, consider reaching out to their customer service team again for further assistance. Additionally, you may want to escalate your inquiry within their support system to ensure it receives the necessary attention. Reviewing your account details could also provide further insights into your eligibility for a refund.
If your refund request has been refused, you may want to review the detailed refund policy outlined on the Hipporello website to ensure all criteria have been met. Additionally, consider reaching out to customer support again for further clarification or assistance. It can also be helpful to double-check your account details to ensure everything is in order.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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