For many users, billing matters often take a backseat until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to clarify how refunds work at History of the Day, detailing eligibility criteria and providing a step-by-step process for requesting a refund efficiently. We aim to help you navigate this process smoothly and ensure you receive the support you need.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and password for your History of the Day account to verify your identity.
Transaction ID: The unique transaction ID associated with your purchase, typically found in your confirmation email.
Purchase Date: The exact date when the subscription or digital product was purchased to help locate your order in the system.
Subscription Details: Information regarding the type of subscription (e.g., standard, premium) that you wish to refund.
Reason for Refund: A clear and concise statement explaining why you are requesting the refund, as it may be required during the process.
Relevant Emails: Any correspondence with customer support regarding your subscription or purchase that could assist in resolving your request.
Proof of Purchase: A copy of your receipt or any documentation confirming your subscription or purchase.
Duration of Usage: Details on how long you have been using the service or product, as this may influence the refund eligibility.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
5-7 working days
Google Pay
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.<\/p>
What are my Rights? Am I eligible for a Refund from History of the Day
At History of the Day, we strive to provide a valuable subscription service that delivers daily historical content to our users. Users may want to understand their eligibility for refunds based on specific circumstances related to their account and subscription. The following situations may qualify a user for a refund:
Subscription Cancellation Timing: If a user cancels their subscription before the next billing cycle begins, they may be eligible for a refund for the upcoming charge, depending on the timing of the cancellation.
Service Accessibility Issues: Users who experience significant technical difficulties accessing the content due to issues that are not resolved in a timely manner may be eligible for a refund based on the duration of the inaccessibility.
Billing Errors: In the case of a suspected billing discrepancy, such as being charged an incorrect amount, users may inquire about eligibility for a refund for the amount that does not align with the subscription rate they initially agreed to.
Content Misrepresentation: If the content provided does not align with what was advertised during the subscription process, users may consider seeking a refund based on this misunderstanding.
It is important for users to review the specific terms of their subscription and reach out with any questions about their eligibility for a refund based on their individual circumstances.
Step-by-Step Process to Request Your History of the Day Refund Like a Pro
Navigate to the Account Settings section, typically found in the upper right corner.
Click on Billing or Subscription options.
Select Manage Subscription and find the Request Refund option.
Choose the reason for your request:
The subscription renewed without notice.
The content was not as expected.
Account was unused during the subscription period.
Submit your refund request, providing any necessary details requested.
Check your email for confirmation of your refund request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your History of the Day subscription.
Select Report a Problem.
Choose a reason, such as Item didn't work as expected or Did not recognize charge.
Follow the prompts to submit your request, emphasizing that the subscription was not utilized.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your Profile Icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions and find History of the Day.
Select Cancel Subscription for cancellation (if necessary).
Navigate back to the Subscriptions list and tap on Request Refund.
Choose relevant reasons like The subscription was not used or Expected content was missing.
Submit your request and keep an eye on your email for updates.
If you purchased through Roku:
Access the Roku channel store via your Roku device.
Navigate to the streaming channel associated with History of the Day.
Scroll down and select Manage Subscription.
Choose the option to Cancel Subscription.
After cancellation, visit Roku Support to request a refund.
Provide details in the refund request like subscription not utilized or renewed without notice.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to History of the Day for Refund
Script
Copy
Subject: Refund Request – History of the Day Account [Your Email]
Dear History of the Day Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your review.
Please confirm the status of my refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Refund request has been submitted but not yet reviewed.
Your request is being processed; please wait for confirmation.
Processing
Your refund is currently under review.
Expect a decision shortly; you will be notified once it's complete.
Refunded
Your refund has been approved and processed successfully.
The amount will appear in your account within 5-10 business days.
Partially Refunded
A partial refund has been issued based on your request.
Only a portion of your payment has been refunded; check your statement for details.
Completed
The refund process has successfully concluded.
Your refund is finalized; all details have been sent to you.
Canceled
Your refund request has been canceled.
No refund will be processed; please contact support for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At History of the Day, users often engage our services to discover daily historical events and insights. Occasionally, users may encounter situations where a refund is warranted due to various personal or account-related reasons. Here are a few scenarios illustrating how customers successfully claimed refunds:
Subscription Change: A user initially subscribed to a premium plan but decided to downgrade to a basic plan after realizing they did not use all premium features. They contacted customer support and easily received a refund for the difference in charges from the premium plan.
Account Management: A subscriber inadvertently activated a multi-year subscription when they intended to renew their monthly plan. Upon reaching out to support, the user received a prompt refund for the extra amount charged, which helped them revert to their preferred monthly billing cycle.
Billing Clarification: A user was unsure about a charge that appeared on their monthly statement related to History of the Day. After contacting customer service for clarification, they found it was an accidental duplicate charge from a family account. The team efficiently processed a refund to resolve the confusion.
Service Interruptions: A user experienced interruptions during their subscription period that affected their enjoyment of daily content. After reaching out to support and explaining the situation, they were kindly offered a partial refund for the days impacted, ensuring their satisfaction with the service.
The Easiest Way to Get a History of the Day Refund
If you're frustrated trying to get a refund from History of the Day—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with History of the Day can be a straightforward process if you know where to look and what to expect. Here’s how to efficiently keep tabs on your refund progress:
Check Your Email Updates: After initiating a refund, keep an eye on your email inbox. History of the Day sends detailed updates about your refund status, including confirmation of the request and any subsequent changes.
Utilize the In-App Notifications: If you use the History of the Day mobile app, be sure to enable notifications. Important updates about your refund will be sent directly through the app, ensuring you receive timely information.
Visit Your Account Dashboard: Log in to your account and navigate to the Order History section. Here, you can view the status of all transactions, including any pending refunds.
Check the Billing Section: Within your account settings, there's a dedicated Billing section that provides insights into your payment history and any refunds processed. This area will show whether your refund is approved, pending, or completed.
Keep Track of Refund Progress: History of the Day provides specific details about the refund process. You’ll typically find information such as the date the refund was requested, the expected processing time, and final completion dates.
Contact Customer Support: If you can't find the information you need or if your refund seems delayed, reach out to History of the Day’s customer support for assistance. They can provide real-time updates and answers to your questions.
FAQ
If you've forgotten to cancel your subscription on time, typically refunds are not issued for that billing cycle. However, we recommend reaching out to our customer support team directly, as they may assist you with your specific situation and provide guidance on available options.
Refunds typically take 5 to 10 business days to process after approval, depending on your financial institution's policies. Please note that the time it takes for the funds to reflect in your account may vary by bank.
If you see a charge but do not have an active subscription, please check your email for any confirmation of past subscriptions or related services. If you still have questions, reach out to our customer support team with your account details for assistance in resolving the issue.
If you are unable to obtain a refund directly from History of the Day, consider reaching out to their customer service again for further assistance or clarification. You may also inquire about escalating your request within their support system for additional guidance. Additionally, reviewing your account details may provide insights into any eligibility for refunds.
If History of the Day declines to issue a refund, you may want to review their refund policy to ensure all guidelines were followed. Additionally, consider reaching out to their customer support team again for further clarification and assistance. It's also useful to double-check your account details to confirm that all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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