Many users often overlook billing details until an unanticipated charge pops up, perhaps due to an automatic subscription renewal. This guide is designed to help you understand how Human Garage refunds work, identify who is eligible for a refund, and provide you with clear steps to quickly request your money back. By following these instructions, you can navigate the refund process effortlessly, ensuring peace of mind regarding your financial commitments.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Have a copy of your initial order confirmation email, which contains crucial details about your purchase.
Transaction ID: Locate your unique transaction ID, which can be found in the order confirmation and is essential for processing your refund.
Account Information: Ensure you have your Human Garage account details, including your username and the email address linked to your account.
Proof of Service: Gather any documentation or receipts related to the specific service or product you received from Human Garage.
Refund Request Form: Complete the refund request form provided on the Human Garage website, if applicable.
Written Explanation: Prepare a concise explanation justifying your request for a refund, mentioning specific reasons related to your experience with the service.
Photos or Evidence: If applicable, take photos or provide any evidence that supports your reason for requesting a refund.
Past Correspondence: Compile any communication you've had with Human Garage regarding your issue, as it may help clarify the situation.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
5-10 working days
Apple Pay
1-3 working days
Google Pay
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Human Garage
At Human Garage, users have specific rights regarding their purchases and services rendered, with a focus on ensuring satisfaction and understanding about eligibility for refunds. Our services primarily involve holistic wellness and therapeutic treatments, which can result in various billing situations. It's important to understand the conditions under which refunds may be considered.
Session Cancellation: Users may qualify for a refund if they have canceled a scheduled session within the designated cancellation period outlined in the booking policy.
Unutilized Packages: If a user has purchased a treatment package but has not utilized any sessions, they might be eligible for a refund based on the conditions specified at the time of purchase.
Service Dissatisfaction: If a user feels that the service did not meet the expectations set forth at time of booking, they could inquire about refund potential, contingent on the feedback process.
Appointment Rescheduling: If an appointment is rescheduled by the service provider, users may want to discuss whether adjustments to payments or potential refunds can apply based on their individual circumstances.
Billing Errors: If there are any discrepancies noted in the service fees charged, users may reach out to clarify and possibly rectify billing situations that could qualify for a refund following the established procedures.
Understanding your rights and the specific situations that may qualify for a refund helps ensure a transparent and fulfilling experience with Human Garage. For any questions or to discuss your specific circumstances, please contact our customer service team.
Step-by-Step Process to Request Your Human Garage Refund Like a Pro
If you purchased through HumanGarage.com:
Visit the Human Garage website.
Scroll to the bottom and click on Contact Us.
Fill out the contact form, including:
Your name
Your account email
Your order number
Mention that your subscription renewed without notice.
State that you did not utilize the service during this billing period.
Under Message, detail your refund request while keeping messaging concise.
Submit the form and monitor your email for a response within a few business days.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your Human Garage subscription.
Tap on Report a Problem and choose the option for Request a Refund.
In the Reason field, enter:
The subscription renewed unexpectedly.
Clarify that you haven’t used the service recently.
Submit your request and check your email for further instructions from Apple.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions and find your Human Garage subscription.
Tap Manage and then select Refund.
In the Reason field, mention:
Your subscription renewed without notification.
Indicate your account was inactive during the last billing cycle.
Follow the prompts to complete your request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to My Account.
Scroll to Manage your subscriptions and find Human Garage.
Click on Cancel Subscription if required, then:
Click on Contact Customer Support.
Choose the appropriate options to explain:
The subscription renewed automatically.
State that you did not make use of the service.
Fill in the support form with your account details and refund request.
Submit your request and wait for confirmation from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Human Garage for Refund
Script
Copy
Subject: Refund Request – Human Garage Account [Your Email]
Dear Human Garage Team,
I hope this message finds you well.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
Attached to this email, you will find the relevant documentation for your reference.
Please confirm the receipt of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is received but not yet processed.
Please allow up to 3 business days for processing. You won't see the funds reflected yet.
Processing
Your refund request is currently being processed.
Funds should be back to you within 5-7 business days, depending on your bank.
Refunded
Your refund has been successfully processed.
The amount has been credited back to your original payment method.
Partially Refunded
A portion of your purchase has been refunded.
You will see a partial credit to your account. Please check your transaction summary for details.
Completed
The refund process has been completed successfully.
Expect to see the full refund in your account shortly, depending on your payment provider.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact our support team to resolve it.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Human Garage offers innovative wellness solutions through various subscription services and virtual consultations. Here are some realistic user scenarios where refunds were successfully claimed based on specific user interactions:
Subscription Pause Request: A user decided to temporarily pause their wellness subscription while traveling. After submitting a request to pause, they received confirmation of the pause along with a refund for the days not used, making it easy for them to resume later without losing any value.
Service Availability Issue: A customer booked a virtual consultation, but due to unforeseen circumstances, the practitioner was unavailable at the scheduled time. After reaching out to customer service, the user was offered a refund for the session, ensuring they could find another time that worked better for them.
Billing Adjustment: A user noticed a discrepancy in their billing after switching to a promotional plan. Upon contacting Human Garage support, they received a prompt clarification and a refund for the overcharged amount, allowing them to enjoy the benefits of their new plan without any hassle.
Trial Period Inquiry: A user who had initially signed up for a trial subscription found that the service wasn’t the right fit for their needs. After reaching out within the trial period, they successfully claimed a refund as stipulated in the terms, demonstrating the customer-friendly approach of Human Garage.
The Easiest Way to Get a Human Garage Refund
If you're frustrated trying to get a refund from Human Garage—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Human Garage is a straightforward process that keeps you informed every step of the way. Here are the best ways to efficiently monitor your refund:
Check Your Email: Human Garage sends detailed email updates regarding your refund status. Look for emails from their customer service team that provide real-time notifications about the progress of your refund.
Utilize the Human Garage App: If you have the Human Garage mobile app, log in to your account to view instant updates. The app includes notifications that will alert you as soon as your refund is processed or if there are any changes.
Visit Your Account Dashboard: Log into your Human Garage account on their website and navigate to the order history section. Here, you'll find a comprehensive overview of your past transactions, including the current status of your refund.
Check the Billing Section: In your account settings, the billing section will display any ongoing refunds, along with crucial details such as the date of the refund request and the estimated completion time.
Status Update Notifications: Human Garage provides frequent updates within the app and on their website. Keep an eye out for status updates indicating when your refund is approved, in process, or completed.
FAQ
If you forgot to cancel your subscription on time, unfortunately, we are unable to process a refund for that billing period. However, we encourage you to reach out to our support team; they may be able to assist you based on your specific situation.
Refund processing times can vary depending on the payment method used. Typically, once a refund is processed, it may take 3 to 7 business days for the amount to appear in your account. It's advisable to check with your bank or payment provider for more specific timelines.
If you see a charge but do not have an active subscription, please first check your account to confirm your subscription status. If you still have questions, contact our customer support team for assistance, and they will help clarify any discrepancies and guide you through the next steps.
If you are unable to receive a refund directly from Human Garage, consider reaching out to their customer service again for further clarification. You might also explore escalating your inquiry within their support system to ensure your request is properly addressed. Additionally, reviewing your account details or any communications related to your transaction may provide useful context for your situation.
If Human Garage is unable to process your refund request, consider reviewing their refund policy for any specific conditions or timelines that may apply. You may also reach out to customer support again for further clarification or to discuss your situation in more detail. Additionally, checking your account details may provide more insight into your transaction status.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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