Many users only pay attention to billing when an unexpected charge comes to light, often as a result of automatic renewals. This guide is designed to provide clarity on how refunds work for Humble+ Collagène Marin Confort, outlining who is eligible and the steps needed to request a refund swiftly and efficiently. We aim to make your experience as smooth as possible, ensuring that you feel informed and supported throughout the process.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your purchase confirmation email or account history.
Product Information: Specify the details of the Humble+ Collagène Marin Confort product, including the name, flavor, and any relevant batch number.
Purchase Date: Record the purchase date to verify the transaction falls within the eligible refund period.
Payment Method: Have details of the payment method used, such as credit card information or PayPal account details.
Reason for Refund: Prepare a clear explanation for why you are requesting the refund, citing any product issues or dissatisfaction.
Photos or Evidence: If applicable, collect photos or documentation to support your refund claim, such as images of damaged packaging or product consistency.
Account Login Details: Ensure you can access your Humble+ account to facilitate the refund process and provide additional information if needed.
Return Instructions: Review Humble+ return policy for any specific return procedures or requirements for the product being refunded.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Humble+ Collagène Marin Confort
At Humble+ Collagène Marin Confort, users have specific rights regarding their subscriptions and orders. Understanding these rights can help clarify whether a refund may be applicable based on individual circumstances. The service primarily revolves around collagen supplements that are offered through a subscription model, which may affect billing and refund scenarios.
Users may qualify for a refund under the following situations:
Product Quality Issues: If a user receives a product that does not meet the expected quality standards, they may be eligible for a refund.
Delivery Problems: Users who experience significant delays or non-delivery of their ordered products might be eligible for a refund, depending on the duration and circumstances of the delay.
Subscription Cancellation: In cases where a user has canceled their subscription within the designated timeframe prior to a billing cycle, they may qualify for a refund for that specific billing period.
Incorrect Charges: If there are discrepancies in billing that do not align with the agreed subscription terms, users may be eligible for a refund related to those charges.
It’s important for users to review their subscription terms and keep records of their orders to clearly understand their eligibility for refunds within the context of Humble+ Collagène Marin Confort's policies.
Step-by-Step Process to Request Your Humble+ Collagène Marin Confort Refund Like a Pro
If you purchased through Humble+ Collagène Marin Confort.com:
Visit the Humble+ website and log into your account.
Navigate to the 'My Account' section, typically found in the top right corner.
Click on 'Subscriptions' to view your active membership.
Locate the subscription you wish to refund and select 'Manage Subscription.'
Scroll down to find the 'Request Refund' option.
Fill out the refund request form, mentioning that your subscription renewed without notice.
Submit the form and wait for a confirmation email regarding the status of your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select 'Subscriptions.'
Find and tap on your Humble+ subscription.
Tap 'Cancel Subscription' to stop future charges, then look for the option to 'Report a Problem.'
Select the most relevant issue, such as subscription renewed without notice, and provide a brief explanation.
Submit your request and monitor your email for updates from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the profile icon in the top right corner and select 'Payments & subscriptions.'
Choose 'Subscriptions' from the options listed.
Find your Humble+ subscription and tap on it.
Tap 'Manage' followed by 'Cancel Subscription.'
After canceling, return to the subscription details and tap 'Request a Refund.'
State that the subscription renewed unexpectedly and submit your request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select 'My Account' from the menu.
Scroll to the 'Manage Account' section.
Find 'Manage subscriptions' and click on it.
Locate your Humble+ subscription and click 'Cancel Subscription.'
After cancellation, look for a link to 'Request Refund' or 'Contact Support.'
Explain that your subscription renewed without prior notice and submit any required details.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Humble+ Collagène Marin Confort for Refund
I am writing to formally request a refund for my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached any relevant documentation for your review.
Please confirm the status of my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but not yet processed.
You will receive an update shortly as your request is being reviewed.
Processing
Your refund is currently being processed by our team.
Please allow 3-5 business days for completion.
Refunded
Your refund has been approved and the amount has been returned to your original payment method.
Check your bank or payment account for the refund, which may take 5-7 business days to reflect.
Partially Refunded
A portion of your order has been refunded.
You will see a partial amount credited back to your account. Details will be provided in your email.
Completed
Your refund process has been completed successfully.
You can rest assured your funds were returned. Thank you for choosing Humble+!
Canceled
Your refund request has been canceled, possibly due to exceeding the return period.
If you have questions about this status, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Humble+ Collagène Marin Confort, customer satisfaction is paramount, and several users have successfully navigated refund processes under various scenarios.
Subscription Change: Marie realized that her dietary needs had changed and decided to switch her subscription plan. After contacting customer service to explain her switch, they promptly processed her refund for the unused portion of her previous plan, ensuring she wouldn't be charged while transitioning to the new one.
Product Dissatisfaction: John ordered a collagen supplement but found that it didn't meet his expectations. He reached out to Humble+ Collagène Marin Confort's support team with his concerns, and they provided a straightforward return process. Within days, he received a refund for the product, demonstrating the company's commitment to quality and customer satisfaction.
Account Deactivation: Sarah decided to temporarily deactivate her account due to personal reasons. She contacted customer support and confirmed the deactivation process was completed without any charges during the period of inactivity. After a month, she requested a refund for additional shipping costs that were accidentally charged, which the team honored due to her account status at the time.
Shipping Delay Resolution: Mike faced an unexpected shipping delay with his recent order. After reaching out to customer service for clarification, they offered him the choice to either wait for the product or provide a refund for the shipping cost since the order was delayed beyond the expected delivery date, which he gratefully accepted.
The Easiest Way to Get a Humble+ Collagène Marin Confort Refund
If you're frustrated trying to get a refund from Humble+ Collagène Marin Confort—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
To ensure a smooth and efficient experience in tracking your refund status for Humble+ Collagène Marin Confort, follow these specific steps tailored to the brand’s processes:
Email Updates: After you initiate a refund, keep an eye on your email. Humble+ sends detailed updates regarding your refund status, including confirmation of receipt and expected processing time. Make sure to check your spam folder if you don't see these emails in your inbox.
Account Dashboard: Log in to your Humble+ account and navigate to the Order History section. Here, you’ll find all your past orders along with the current status of your refunds, including any pending or completed transactions.
Mobile App Notifications: If you are using the Humble+ mobile app, you can enable push notifications to receive real-time updates on your refund status directly on your device. This feature ensures that you stay informed without needing to log in frequently.
Billing Section: For a detailed view of your financial transactions, visit the Billing Section within your account settings. This area not only tracks recent purchases but also highlights any refunds that have been processed and their completion dates.
Customer Support: If you are unable to find the information you need in your account, don't hesitate to contact Humble+ customer support. They can provide specific details about the status of your refund and any relevant timelines.
FAQ
If you forget to cancel your Humble+ Collagène Marin Confort subscription on time, it's important to check the refund policy outlined on our website. Refunds may be available depending on the timing of your request and specific circumstances. Please reach out to our customer support for assistance with your situation.
Refund processing times can vary depending on your bank or payment provider, but typically, you can expect to see the refund appear in your account within 5 to 10 business days after it has been initiated. Please keep in mind that weekends and holidays may affect processing times.
If you see a charge but do not have an active subscription, please first check your email for any past communications related to your account. If you are still uncertain, visit our support page on humbleplus.com and provide your details for assistance; our team will help clarify the situation.
If you're unable to secure a refund directly through Humble+ Collagène Marin Confort, consider reaching out to their customer service again for further clarification on your situation. Additionally, escalating your inquiry within their support system may provide more options. Lastly, reviewing your account details and previous communications could help in addressing any pending concerns.
If Humble+ Collagène Marin Confort has declined your refund request, we recommend reviewing the refund policy on their website to ensure all criteria have been met. Additionally, consider reaching out to customer support again for further clarification or assistance. It may also be helpful to double-check your account details to ensure all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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