Many users often overlook the topic of billing until an unexpected charge catches them off guard, often when an automatic subscription renewal occurs. This guide is designed to clarify how refunds work with HUNGRY, including who qualifies for a refund and the straightforward steps to promptly request a refund. Our goal is to help you navigate the process with ease, ensuring you feel supported every step of the way.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Locate the email received after placing your order, which contains your order details and transaction ID.
Transaction ID - Have your unique transaction ID ready, as it helps pinpoint your order in their system.
Account Information - Ensure you have your account details, including the name and email associated with your HUNGRY account.
Refund Reason - Be prepared to specify the reason for the refund request clearly, as it may be required for processing.
Unopened/Unused Status - If applicable, document the condition of products to confirm they are unopened or unused, which can support your request.
Photos of Items - If your refund is due to product issues, take clear photos showing the problem for submission.
Customer Service Communication - Keep records of any previous communications with HUNGRY’s customer service regarding the issue.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from HUNGRY in
At HUNGRY, we strive to provide a satisfying culinary experience through our platform, which connects customers with local chefs offering unique meals. Understanding refund eligibility is essential for our users, as it helps manage expectations regarding your orders and transactions.
The following situations may qualify you for a refund through HUNGRY:
Order Issues: If you receive an incorrect order, such as the wrong meal or portions, this may be grounds for a refund request.
Food Quality Concerns: Should the meal delivered not meet the expected quality standards - for example, if it arrives spoiled or in an unsatisfactory condition - you could be eligible for a refund.
Cancellations Prior to Preparation: If you cancel your order before the meal preparation starts, you might qualify for a full refund.
Delivery Delays: In cases where your order does not arrive within the expected delivery window, a refund consideration may be appropriate.
Subscription Adjustments: Users who choose to adjust their meal subscriptions and notify us promptly may be eligible for refunds related to the difference in service received.
We encourage all users to reach out directly to our support team for assistance with refund inquiries. Each case is reviewed individually to ensure a fair and satisfactory resolution based on our policy guidelines.
Step-by-Step Process to Request Your HUNGRY in Refund Like a Pro
If you purchased through HUNGRY in.com:
Visit the HUNGRY website.
Log in to your account.
Go to the Account Settings section.
Click on Billing or Subscriptions.
Locate the recent transaction you wish to refund.
Click on Request Refund next to that transaction.
In the message box, mention that the subscription renewed without notice.
Submit the refund request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top.
Select Subscriptions.
Find the HUNGRY subscription.
Tap on it, then select Cancel Subscription if required.
Go back to your Apple ID settings and navigate to Purchase History.
Locate the recent charge and tap on it.
Select Report a Problem and choose Request Refund.
In your message, note that the account was unused or you didn't receive adequate notice of renewal.
Submit the report.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the profile icon at the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions.
Select the HUNGRY subscription.
Tap Cancel Subscription if required.
To request a refund, go to the Google Play Help Center.
Click on Request a Refund.
Fill out the form and mention that the subscription was not actively used.
Submit your request.
If you purchased through Roku:
On your Roku device, navigate to Home.
Scroll down to Streaming Channels.
Select My Channels and find HUNGRY.
Press the * button on your remote to access the options.
Select Manage Subscription.
Choose Cancel Subscription if necessary.
Visit the Roku Support website.
Find the section for refund requests.
Fill out the necessary information, stating that the subscription renewed without notice.
Submit your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to HUNGRY in for Refund
Script
Copy
Subject: Refund Request – HUNGRY in Account [Your Email]
Dear HUNGRY Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Attached to this email are the relevant documents supporting my request.
I kindly ask for your confirmation regarding this refund request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is awaiting approval.
You will be notified once your request is approved or if additional information is needed.
Processing
Your refund is currently being reviewed and processed by our team.
You can expect the refund to be completed within 3-5 business days.
Refunded
The refund has been successfully processed and the amount has been credited.
The funds should appear in your account within 5-7 business days depending on your bank.
Partially Refunded
A portion of your order has been refunded due to a return or cancellation.
You will receive the partial amount credited to your account shortly.
Cancelled
Your refund request has been canceled due to a failure to meet our refund policy.
Please review our refund policy for further details on eligibility.
Completed
The refund process has been fully completed and the case is closed.
Your transaction is officially finalized and no further action is needed.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At HUNGRY, we aim to ensure our users have a seamless experience while enjoying our diverse meal options. Here are some real user scenarios where refunds were successfully claimed:
Subscription Plan Change: A user decided to upgrade from a basic meal plan to a premium option mid-month and inadvertently ordered meals from both plans. After realizing the mix-up, they contacted HUNGRY support and received a refund for the overlapping meal charges, which were promptly resolved.
Delivery Timing Issue: A user scheduled a delivery for an important event, but the meal arrived significantly later than expected. Recognizing the inconvenience, HUNGRY offered a refund for the order, ensuring the user felt valued and attended to.
Menu Item Substitution: A customer ordered a specific dish, eagerly anticipating its unique flavor. However, due to unforeseen kitchen circumstances, the dish was substituted with a different item. The user contacted customer support and was offered a refund for the dish, alongside a discount on their next purchase for the inconvenience.
Gift Card Misunderstanding: A user purchased a gift card but later realized that it was mistakenly ordered for the wrong amount. After a quick chat with customer service, they successfully received a refund for the excess amount and were assisted in generating a new gift card for the correct value.
The Easiest Way to Get a HUNGRY in Refund
If you're frustrated trying to get a refund from HUNGRY in—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with HUNGRY in is a straightforward process that ensures you stay informed every step of the way. Here’s how to efficiently monitor your refund:
Check Your Email: HUNGRY in promptly sends email updates regarding your refund status. Look for messages that start with "Your Refund Update" for timely notifications about approval and processing.
Use the HUNGRY in Mobile App: For real-time updates on your refund, open the HUNGRY in mobile app. Navigate to the >Account tab, then select >Order History to find the latest information on your refund requests.
Visit Your Account Dashboard: Log into your account on the HUNGRY in website and go to >Billing Settings. Here, you can view all refund transactions, including amounts refunded and their processing status.
Order History Insights: In the >Order History section, click on the specific order for which you requested a refund. You’ll find a detailed breakdown of the refund process, including timestamps and any notes from customer service.
Track Progress Indicators: HUNGRY in provides status indicators for your refund requests—"Pending," "Processed," and "Completed"—giving you clarity on where your refund stands.
Direct Customer Support: If you need additional assistance, contact HUNGRY in’s customer support through the chat feature in the app or website. They can give you personalized updates about your refund status.
FAQ
Unfortunately, if you forget to cancel your order on time, we are unable to process a refund for that charge. We encourage users to monitor their subscription dates and cancellations to avoid any unexpected charges in the future. For assistance or inquiries about your account, feel free to reach out to our customer support team.
Refunds from HUNGRY typically take 5-7 business days to process, depending on your bank's policies. Once initiated, you'll receive a notification confirming the refund, but the actual time for the funds to reflect in your account may vary.
If you notice a charge but do not have an active subscription, please check your account for any forgotten sign-ups or trial periods that may have converted to a paid subscription. If you still believe the charge is in error, contact HUNGRY’s customer support with your transaction details for assistance.
If you're unable to receive a refund directly from HUNGRY, consider reaching out to their customer service again for further assistance. You might also escalate your inquiry within HUNGRY's support system for additional support. Additionally, reviewing your account details may provide insight into your transaction history and any applicable policies.
If HUNGRY refuses to issue a refund, you can start by reviewing their refund policy for specific details on eligibility and processes. Additionally, consider reaching out to their customer support team again for further clarification or assistance. It may also be helpful to double-check your account details to ensure everything is accurate and aligned with their guidelines.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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