Many users often overlook billing matters until an unexpected charge catches their attention, such as an automatic subscription renewal. This concise guide is designed to help you navigate the refund process for Hustle and Thrive, detailing who qualifies for a refund and providing clear steps to request your money back swiftly. With this information at your fingertips, you can address any billing concerns with confidence and ease.
What You Should Prepare Before Applying For Refund
Order Number: Locate and have your unique order number ready, which can be found in the confirmation email received after your purchase.
Transaction ID: Gather the transaction ID associated with your payment, as this is crucial for processing your refund request.
Account Email: Ensure you provide the email address used to register your Hustle and Thrive account for verification purposes.
Purchase Date: Note the date when the purchase was made as it will help in tracking your order history.
Product Details: Prepare any specific details about the product or service you are seeking a refund for, including its name and description.
Reason for Refund: Write a clear and concise explanation for why you are requesting a refund, adhering to Hustle and Thrive's refund policy.
Documentation of Issues: If applicable, compile any screenshots or documentation that supports your reason for a refund, such as performance issues or errors encountered.
Cancellation Confirmation: If applicable, retain any email confirming the cancellation of your subscription or service.
Previous Communication: Collect any prior correspondence with Hustle and Thrive regarding this matter, especially if a support ticket was raised.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Stripe
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Hustle and Thrive
At Hustle and Thrive, users engage with valuable digital services aimed at empowering their business ventures. Understanding your eligibility for refunds is essential, as it may depend on various factors related to your subscription status, usage, and specific service offerings. Refund eligibility is primarily determined by the nature of the service and the terms agreed upon at the time of purchase or subscription. Below are situations that might qualify for a refund:
Service Dissatisfaction: If you find that the digital content or services provided do not meet the description or expectations set during your subscription, you may qualify for a refund depending on your specific circumstances and timeline.
Technical Issues: If you experienced persistent technical difficulties that prevented access to purchased services and these issues were unresolvable within a reasonable timeframe, this might warrant a review for refund eligibility.
Membership Cancellation: In cases where you initiated a cancellation prior to the end of your billing cycle, the terms may allow for a refund based on your account management specifics.
Service Gaps: Instances where the advertised services were not delivered during the subscription period may also be reviewed for potential refunds.
To determine your specific eligibility, it's advisable to review the terms of service associated with your purchase and reach out to Hustle and Thrive directly for personalized assistance.
Step-by-Step Process to Request Your Hustle and Thrive Refund Like a Pro
If you purchased through HustleandThrive.co:
Go to the Hustle and Thrive website.
Log into your account by clicking on the Login button at the top right corner.
Once logged in, navigate to the Account Settings or Billing section.
Look for a section labeled Purchase History or similar.
Locate the subscription or membership you wish to refund and click on Details.
Find the option to Request Refund or Report an Issue.
In the message field, mention that the subscription renewed unexpectedly and detail any lack of previous notifications.
Submit your request and check your email for any follow-up instructions.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top.
Select Subscriptions.
Find the subscription you want a refund for and select it.
Tap on Report a Problem or Cancel Subscription.
When prompted, select Request Refund and detail that the subscription renewed without notice.
Follow the prompts to complete your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) and select Account.
Go to Purchase History.
Find the transaction for the subscription you want to refund.
Tap on it and select Report a problem.
Choose Request a refund and mention that the subscription was not intended to renew.
Follow the remaining steps to submit your refund request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select Manage Account from the menu.
Navigate to Billing History.
Locate the transaction related to the refund request and click on Details.
Click on the option for Request Refund.
In your message, emphasize that the subscription renewed unexpectedly.
Complete your submission as instructed on the page.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Hustle and Thrive for Refund
Script
Copy
Subject: Refund Request – Hustle and Thrive Account [Your Email]
Dear Hustle and Thrive Team,
I hope this message finds you well.
I am writing to bring to your attention a billing situation regarding my account. [describe reason]
In light of this, I would like to request a refund for the amount of [Amount].
I have attached the relevant documentation for your review.
Kindly confirm the status of my refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but is awaiting review.
Expect a response within 3-5 business days.
Processing
Your refund is currently being processed by our team.
You will receive updates via email as this status progresses.
Refunded
Your refund has been successfully completed and funds have been returned.
Check your account for the credited amount, which may take 3-5 business days to reflect.
Partially Refunded
A portion of your order has been refunded, while other items remain active.
Review your refund email for details on which items were refunded.
Completed
Your refund transaction is fully completed.
You can resume shopping guilt-free; your transaction is fully settled.
Canceled
Your refund request has been canceled; typically due to insufficient documentation or time.
You may need to resubmit your request if you believe it’s valid.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In the dynamic landscape of Hustle and Thrive's services, users occasionally navigate situations that lead to successful refund requests. Here are a few real-life scenarios that illustrate how users have effectively managed their account inquiries and secured refunds:
Subscription Change Confusion: After upgrading their subscription to access premium features, a user realized that the higher tier did not meet their needs. They promptly contacted customer support for clarification on the trial period and successfully received a prorated refund for the unused portion of their upgrade.
Service Interruption: A user experienced unexpected downtime with a crucial digital service during a key project. Upon reaching out to Hustle and Thrive to report the issue, they were informed about a service restoration. As a gesture of goodwill, the support team offered a credit towards their next billing cycle, resulting in a successful account adjustment.
Accidental Renewal: After deciding not to continue with a certain service, a user forgot to cancel their subscription before the renewal date. Upon realizing the charge, they contacted customer service for assistance. After discussing their circumstances, they were able to receive a refund for the recent charge, demonstrating the responsive nature of Hustle and Thrive's customer support.
Billing Inquiry: A user noticed a discrepancy in their recent bill related to add-on services they didn’t utilize. By providing detailed information during their inquiry, the user worked with Hustle and Thrive's support team to resolve the issue and was awarded a refund for the charges associated with the unused services.
The Easiest Way to Get a Hustle and Thrive Refund
If you're frustrated trying to get a refund from Hustle and Thrive—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently is essential for ensuring a seamless experience with Hustle and Thrive. The following tips will guide you on where to find refund updates and how to stay informed throughout the process.
Email Notifications: Keep an eye on your inbox for refund updates from Hustle and Thrive. You will receive a detailed email notification once your refund is processed, including the amount and estimated time for it to appear in your account.
In-App Notifications: If you use the Hustle and Thrive mobile app, check the notification section for real-time updates on your refund status. This is often the fastest way to receive information directly related to your order.
Account Dashboard: Log into your Hustle and Thrive account and navigate to the Order History section. Here, you can view the status of your refund, including any pending or completed transactions.
Billing Section: For a comprehensive view of your transactions, including refunds, visit the Billing section under your account settings. This area provides a summary of all financial activities related to your purchases.
Refund Progress Information: In the order details within the account dashboard, Hustle and Thrive provides updates on the refund progress, indicating whether it is pending, completed, or processed, which helps keep you informed at every stage.
Customer Support: If you have questions about your refund, utilize the Hustle and Thrive customer support feature available in the app or website. You can submit a request directly from your account, ensuring you get specific answers related to your issue.
FAQ
If you forgot to cancel your subscription on time, we understand that situations arise. Our policy generally does not allow for refunds after the billing date, but we encourage you to reach out to our support team to discuss your circumstances, as we always strive to assist our customers.
Refunds typically take 5-7 business days to process after they have been initiated. However, the exact time may vary depending on your bank or payment provider's policies. We appreciate your patience during this time and encourage you to reach out if you have further questions.
If you see a charge but don't have an active subscription, please first check your account on our website to verify your subscription status. If the charge still seems out of place, reach out to our customer support team with your transaction details, and we'll assist you in resolving the issue.
If you're unable to secure a refund directly from Hustle and Thrive, consider reaching out to their customer service team again for further assistance. You can also escalate your query within their support system for additional guidance. Additionally, reviewing your account details and previous communications may help clarify the situation.
If Hustle and Thrive declines to issue a refund, you may want to start by reviewing their refund policy for any specific conditions that apply. Additionally, consider reaching out to their support team again for clarification or further assistance. Checking your account details and any related information may also provide insights relevant to your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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