Billing matters often take a backseat in our minds—until an unexpected charge catches us off guard, like an automatic subscription renewal. If you’re seeking clarity about the refund process at Jaime Filler LMFT, LLC, you've come to the right place. This guide will outline how refunds work, who qualifies, and the straightforward steps to request your money back efficiently. We’re here to ensure you have all the information you need for a smooth and easy refund experience.
What You Should Prepare Before Applying For Refund
Session Details: Have the date and time of the session you wish to refund readily available.
Payment Confirmation: Gather your payment receipt or any confirmation emails detailing the transaction.
Client Identification: Prepare your full name and any account ID or client number associated with Jaime Filler LMFT, LLC.
Cancellation Policy Acknowledgment: Be familiar with the specific cancellation and refund policy outlined by Jaime Filler LMFT, LLC to ensure your request complies with their guidelines.
Reason for Refund: Clearly articulate the reason why you are requesting a refund, as this information may be necessary during the request process.
Contact Information: Ensure you have your current email address and phone number updated in case follow-up is needed.
Prior Correspondence: Keep any email communications or notes from prior sessions that may be relevant to the refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
Health Savings Account (HSA)
5-7 working days
Insurance Rebates
4-6 weeks
Cash/Check
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Jaime Filler LMFT, LLC
At Jaime Filler LMFT, LLC, we are committed to providing valuable counseling services to our clients in a supportive environment. Understanding user rights and refund eligibility is an essential part of your experience. This section outlines scenarios where clients may qualify for a refund and clarifies the expectations within our service framework.
Cancellation of Sessions: If you need to cancel a scheduled counseling session, please do so with at least 24 hours' notice. In certain circumstances, if this notice is provided, you might be eligible for a refund for that session.
Prepaid Packages: Clients who purchase a package of sessions may qualify for a partial refund if they decide to discontinue services before utilizing all purchased sessions, based on the remaining sessions not yet attended.
Service Quality Concerns: If you have concerns regarding the counseling services received, you may discuss these with your counselor, and eligibility for a refund may be considered on a case-by-case basis depending on the specific situation.
Billing Errors: Should there be any discrepancies or misunderstandings with the billing of your services, it is advisable to reach out for clarification. Any adjustments deemed appropriate may lead to eligibility for a refund.
Miscellaneous Circumstances: Any other unique situations, such as health issues or emergencies that impact your ability to attend sessions, can be reviewed to determine if a refund is appropriate.
To inquire about your specific situation or to process a refund request, please contact our office directly. We are here to assist you and ensure your experience with us is fulfilling.
Step-by-Step Process to Request Your Jaime Filler LMFT, LLC Refund Like a Pro
If you purchased through decaturgacounseling.com:
Visit decaturgacounseling.com and scroll to the bottom of the homepage.
Click on Contact to find the company's email or contact form.
If using the contact form, fill in your information and select Refund Request from the dropdown menu.
Mention that your membership renewed without prior notice.
Emphasize that the account was unused during the billing cycle.
If sending an email, include your account details and specify the date of the transaction.
Send the request and wait for a response, ideally within 48 hours.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Locate the Decatur Ga Counseling subscription.
Tap Cancel Subscription to prevent future charges.
Next, open the App Store and tap your profile picture at the top right.
Select Purchased, find Decatur Ga Counseling and select it.
Scroll down and tap on Report a Problem.
Select Request a Refund and choose your reason.
Mention the renewal occurred without notice.
Highlight the subscription went unused.
Submit your request and await confirmation from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three horizontal lines) in the top-left corner.
Choose Subscriptions and find your Decatur Ga Counseling membership.
Tap on the subscription and select Cancel Subscription.
After cancellation, visit the Google Play website or open the Play Store app.
Go to Account and select Purchase History.
Find the transaction and tap Report a Problem.
Select Request a Refund.
Refer to the subscription renewal notice.
Assert the account was not utilized during the billing period.
Follow the prompts to submit your refund request.
If you purchased through Roku:
Start by visiting the Roku website and log into your account.
Navigate to your Subscriptions.
Locate the Decatur Ga Counseling subscription.
Click on the Manage Subscription option.
Choose Cancel Subscription to stop future billing.
Once canceled, look for an option to report issues on the same page.
Submit a refund request through the outlined process.
Indicate that the subscription renewed unexpectedly.
Stress that you did not use the service during the billing cycle.
Complete the form and await an email confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Regarding the billing situation, [describe reason].
I would like to request a refund for the amount of [Amount].
Please find attached documentation for your reference.
I would appreciate a confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
You will be notified once your request is processed. This usually takes 1-3 business days.
Processing
Your refund is currently being processed.
Expect to see the refund reflected in your account within 3-5 business days.
Refunded
The refund has been successfully issued to your original payment method.
You should see the funds in your account shortly. Check your statements for confirmation.
Partially Refunded
A portion of your refund has been processed successfully.
You have been refunded a part of your original payment; check your account for the amount.
Completed
The refund process is complete, and no further actions are needed.
Your refund is finalized, and you can enjoy peace of mind knowing everything is resolved.
Canceled
Your refund request has been canceled.
If this was unintentional, please reach out to us to discuss your options.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Jaime Filler LMFT, LLC, clients often engage in various types of counseling services, and sometimes unexpected situations can lead to refund claims. Here are a few real-life scenarios where clients successfully navigated the refund process:
A client scheduled a series of couples therapy sessions but had to cancel the remaining appointments due to an unforeseen work obligation. After discussing their situation with Jaime Filler LMFT, LLC, they received a pro-rated refund for the unused sessions, facilitating a smooth transition.
After completing a package of online therapy sessions, one client realized they had purchased the wrong plan. They reached out to the office, explained their misunderstanding, and were happily issued a refund for the difference when switching to the correct plan.
A client signed up for regular therapy and later needed to pause their sessions due to a temporary personal matter. They contacted Jaime Filler LMFT, LLC to inquire about their options, leading to a full refund for the remaining unused sessions upon cancellation.
Another client experienced a scheduling mix-up that prevented them from attending their booked session. After clarifying the situation with customer service, they were promptly offered a refund for that session, showcasing the understanding nature of the practice.
The Easiest Way to Get a Jaime Filler LMFT, LLC Refund
If you're frustrated trying to get a refund from Jaime Filler LMFT, LLC—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Jaime Filler LMFT, LLC is straightforward and efficient. Here are some specific tips to help you keep an eye on your refund progress:
Email Notifications: Keep an eye on your email inbox for updates from Jaime Filler LMFT, LLC. Refund updates are typically communicated via email, so make sure to check both your inbox and spam folder for messages regarding your refund status.
Account Dashboard: Log into your account on decaturgacounseling.com. Navigate to the Billing Section from your account dashboard, where you can view detailed information about all transactions, including the status of any refunds.
Order History: Under the Order History tab, you can track previous transactions and see the current status of your refund requests. This area will indicate whether your refund is pending, processed, or completed.
In-App Updates: If you're using any app features, enable notifications to receive real-time updates about your refund status directly through the app. This allows you to stay informed even when you're on the go.
Customer Support: For any specific inquiries or if you need further assistance, reach out to Jaime Filler LMFT, LLC’s customer support via the contact options available on the website. They can provide insight into your refund status and any associated timelines.
FAQ
Refunds for sessions canceled after the designated notice period may not be available, as policies regarding cancellations are in place to ensure fair scheduling for all clients. It's always best to refer to the cancellation policy outlined at the time of booking for specific details. If you have any concerns, feel free to reach out for clarification.
Refunds typically take 5 to 10 business days to process and appear in your account, depending on your bank's policies. It's important to allow some time for the transaction to clear. If you have any concerns regarding the status of your refund, please feel free to reach out for assistance.
If you see a charge but do not have an active subscription, please first check your account for any previous subscriptions or services that may be linked to the charge. If you still have questions or need assistance, reach out to our customer support team for clarification and to help resolve the issue.
If you are unable to secure a refund directly from Jaime Filler LMFT, LLC, consider reaching out to their customer service team again for further assistance. You may also explore the option of escalating your request within their support system to ensure it receives appropriate attention. Additionally, reviewing your account details and any relevant policies may provide further clarity on the situation.
If Jaime Filler LMFT, LLC declines to issue a refund, you may want to review their refund policy to understand the guidelines outlined. It could also be helpful to reach out to their support team again for clarification or further assistance regarding your request. Additionally, ensure that all account details and previous communications are accurate to facilitate a smoother resolution.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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