It's not uncommon for users to overlook their billing details until an unexpected charge catches their attention, especially when subscriptions renew automatically. This guide offers a clear overview of how refunds work with Jawliner USA, detailing eligibility criteria and the straightforward steps to request your money back swiftly. Our aim is to ensure you have all the information needed to navigate the refund process with ease and confidence.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your Jawliner USA purchase confirmation email.
Account Email: Have the email address associated with your Jawliner USA account handy.
Transaction ID: Find your transaction ID from your payment method (credit card, PayPal, etc.).
Product Condition: Ensure that the Jawliner product is in its original condition and packaging, as it may affect your eligibility for a refund.
Proof of Purchase: Include a copy of your receipt or invoice showing the purchase details, such as product name and price.
Reason for Refund: Be prepared to explain the reason for your refund request clearly and concisely, as specified by Jawliner USA's policy.
Follow Refund Policy: Review Jawliner USA’s refund policy to ensure your request falls within their time frame and guidelines.
Return Shipping Label: If applicable, obtain or request a return shipping label, if you need to return the product.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
5-7 working days
Google Pay
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Jawliner USA
At Jawliner USA, understanding your rights regarding refunds is essential, particularly as they relate to our unique offerings in oral fitness products. Our primary service involves the sale of Jawliner products designed to enhance facial aesthetics and promote jawline development. While we strive for customer satisfaction, there are specific circumstances under which you may qualify for a refund.
The following scenarios may indicate eligibility for refunds:
Defective Products: If a Jawliner product is found to be defective upon delivery, you may be eligible for a refund or replacement.
Incorrect Orders: In the event that you receive a product that does not match your original order confirmation, you may qualify for a refund.
Order Cancellation: If you submit a cancellation request within a specified timeframe and it is processed before your order is shipped, you might be eligible for a full refund.
Product Not Received: If your product does not arrive within the expected delivery time frame, you can inquire about refund options.
For any refund requests, it is advisable to reach out to our customer service team to discuss your specific situation and ensure all criteria are met.
Step-by-Step Process to Request Your Jawliner USA Refund Like a Pro
If you purchased through Jawliner USA.com:
Visit the Jawliner USA website and log into your account.
Navigate to the 'Account' section located at the top right corner of the page.
Click on 'Order History' to view your past purchases.
Identify the subscription you wish to refund and click on 'Details.'
Look for the 'Request a Refund' button on the details page and click on it.
Complete the form, mentioning that the subscription renewed without notice and state that you would like a refund for it.
Submit the refund request form.
Check your email for confirmation and follow any additional instructions if needed.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the Settings menu.
Select Subscriptions.
Find your Jawliner subscription and tap on it.
Scroll down and select Report a Problem.
Choose the issue related to your subscription and select Request Refund.
In the messaging area, mention that the account was unused since the renewal.
Submit your request and wait for a confirmation email from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your profile icon in the top right corner.
Select Payments & Subscriptions, then tap on Subscriptions.
Find your Jawliner subscription and tap on it.
Tap on Cancel subscription if applicable.
After cancellation, go back to the Subscriptions menu.
Select the subscription again and tap on Report a Problem.
Mention that the subscription renewed unexpectedly and explicitly request a refund.
Submit your request and check your email for follow-up communications.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select Manage Account from the account options.
Click on Subscription in the menu to see your active subscriptions.
Find the Jawliner subscription and select it.
Choose the option to Cancel Subscription.
Head to the Help Center on the Roku website.
Look for the section on billing and select Contact Us.
Fill out the contact form, stating that the subscription renewed without prior notice and that you’d like to request a refund.
Submit the form and await Roku's response regarding your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Jawliner USA for Refund
Script
Copy
Subject: Refund Request – Jawliner USA Account [Your Email]
Dear Jawliner USA Customer Service,
I hope this message finds you well.
I am writing to formally request a refund due to [describe reason].
The amount I would like to request for the refund is [Amount].
If applicable, I have attached relevant documentation for your review.
Please confirm the receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but not yet reviewed.
Please allow 3-5 business days for processing before you receive an update.
Processing
Your refund request is currently under review by our team.
Your refund should be completed within 2-4 business days. Keep an eye on your email for updates.
Refunded
The refund has been approved and processed successfully.
The amount will be credited back to your original payment method within 3-5 business days.
Partially Refunded
A portion of your refund request has been approved and processed.
You will receive a credit for the approved amount. The remaining balance will provide further options for resolution.
Completed
Your refund process is fully completed.
Thank you for your patience! Your funds should now appear in your account.
Canceled
Your refund request has been canceled, either by your choice or due to inactivity.
If you believe this is an error, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Jawliner USA, customers sometimes need assistance with their orders or subscriptions. Here are a few scenarios where users successfully claimed refunds:
Incorrect Product Received: A customer ordered a Jawliner kit for teeth alignment but received an incorrect color due to a packing error. After contacting customer support with their order details, they received a prompt refund for the mix-up.
Subscription Pause Request: A user who had an ongoing subscription for monthly Jawliner training accessories decided to pause their subscription due to personal reasons. After submitting a request via their account dashboard, they received confirmation of the pause and a refund for the next month's charge that had been processed.
Product Damage in Transit: A customer reported that their Jawliner package arrived damaged during shipping. They provided photos to support their claim, and Jawliner USA issued a full refund after confirming the issue.
Change of Mind: After purchasing the Jawliner product, a customer realized it wasn’t the right fit for them. They reached out to customer service within the return window and received a full refund for their unused product after returning it in the original packaging.
The Easiest Way to Get a Jawliner USA Refund
If you're frustrated trying to get a refund from Jawliner USA—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Jawliner USA can be straightforward if you know where to look. Here are some efficient ways to stay updated on your refund progress:
Email Notifications: Keep an eye on your email inbox for updates from Jawliner USA. They send automatic notifications whenever your refund request is processed or when there are status changes. Make sure to check your spam folder if you’re not receiving them.
Account Dashboard: Log into your account on the Jawliner USA website. Navigate to your Order History section where you can view the status of all your orders, including payment and refund statuses.
Mobile App Notifications: If you have the Jawliner USA mobile app, you will receive in-app notifications about your refund. Ensure push notifications are enabled to get real-time updates.
Billing Section: Under the Billing section of your account settings, you can find detailed information about your refunds, including transaction dates and amounts refunded.
Customer Support: If you're still unsure about the status of your refund, contact Jawliner USA's customer support via email or their live chat. They can provide specific details about the refund process.
FAQ
Unfortunately, if you forget to cancel your subscription before the renewal date, we are unable to issue a refund for that billing cycle. We recommend checking your account regularly and setting reminders to ensure you can manage your subscription effectively. For any further questions or support, feel free to reach out to our customer service team.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider. Once the refund is initiated, you may see the funds reflected in your account within this timeframe.
If you see a charge but don't have an active subscription, please first check your account for any previous orders or trial subscriptions that may have automatically converted. If you still have questions, reach out to our customer support team with details of the charge for further assistance.
If you are unable to obtain a refund directly from Jawliner USA, consider reaching out to their customer service team again for further assistance. You may also escalate your inquiry within their support system to explore alternative solutions. Reviewing your account details and purchase history may provide additional context to facilitate the conversation.
If Jawliner USA refuses to issue a refund, you may want to carefully review the refund policy on their website to ensure your request aligns with it. Additionally, consider reaching out to their customer support team again for further clarification or to provide any additional details related to your request. Checking your account details for any relevant information or updates can also be helpful in this situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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