Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to clarify how refunds work for Jesus In The Street, helping you understand who is eligible and detailing the straightforward steps you can take to request your money back efficiently. By following this guide, you'll be well-equipped to navigate the refund process with ease.
What You Should Prepare Before Applying For Refund
Order Confirmation Number: Have your unique order confirmation number ready, which you received via email after your purchase.
Transaction ID: Locate the transaction ID from your payment receipt, as this is essential for processing the refund.
Account Information: Ensure you have your account details handy, including the email address associated with your Jesus In The Street account.
Purchase Date: Be ready to provide the exact date of your purchase to expedite the refund process.
Reason for Refund: Prepare a clear explanation for the refund request, as this will help with the review of your case.
Condition of Product: If applicable, assess and note the condition of any physical item being returned, as it may affect eligibility for a refund.
Photos or Documentation: Gather any relevant photos or documentations that support your refund request, especially for defective or unsatisfactory products.
Refund Policy Review: Familiarize yourself with the Jesus In The Street refund policy to understand your rights and the process involved.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
2-4 working days
Bank Transfer
5-7 working days
Check
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Jesus In The Street
At Jesus In The Street, we strive to provide an enriching experience through our community services and resources. Users may have specific rights regarding eligibility for refunds, which are determined based on their interactions and account management with our platform. Refund eligibility may depend on the type of service purchased, user participation, and overall satisfaction.
The following scenarios are relevant to Jesus In The Street and may qualify for refunds:
Service Dissatisfaction: If a user feels that the services provided do not align with their expectations or the descriptions given at the time of purchase, they may be eligible for a refund.
Event Cancellations: In the event that a scheduled program or event is canceled by Jesus In The Street, registered participants may qualify for a full refund of program fees.
Subscription Adjustments: If a user wishes to adjust their subscription level (downgrade/upgrade) and initiates this process within the designated time frame, they could potentially qualify for a prorated refund based on the new subscription plan.
Billing Errors: In cases where there is a discrepancy in billing after a user queries their account, an eligible user may receive adjustments or credits based on the findings.
Technical Issues: If users experience significant technical difficulties that hinder their access to paid services and this cannot be resolved in a timely manner, they might be eligible for a refund.
Step-by-Step Process to Request Your Jesus In The Street Refund Like a Pro
If you purchased through Jesus In The Street.com:
Visit the Jesus In The Street website.
Scroll to the bottom of the page and click on 'Contact Us'.
Fill out the contact form with your details, including your membership or subscription information.
In the message box, state that you would like a refund because the service has not been used or the subscription renewed unexpectedly.
Submit the form and wait for a confirmation email regarding your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select 'Subscriptions'.
Locate your Jesus In The Street subscription.
Tap on it and select 'Cancel Subscription', if applicable.
Then, select 'Report a Problem' next to the subscription.
Choose _"I want to report a problem"_ and follow the prompts to request a refund, emphasizing that the subscription renewed without notice or the account was unused.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap the menu icon (three horizontal lines) and select 'Subscriptions'.
Find your Jesus In The Street subscription.
Tap on it and select 'Cancel' to halt future payments.
Go back to the menu and select 'Account', then 'Purchase History'.
Locate the Jesus In The Street charge and select 'Report a problem'.
Follow the instructions, stating the subscription renewed unexpectedly or the account was not utilized.
If you purchased through Roku:
Visit the Roku website and log in to your account.
Go to the 'Subscriptions' section.
Find the Jesus In The Street subscription.
Click on 'Manage Subscription'.
Select 'Cancel Subscription'.
After cancellation, go to the support section of Roku's website and look for 'Contact Us'.
Use their contact form to request a refund, mentioning that the service has not been used or the renewal occurred without prior notice.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Jesus In The Street for Refund
Script
Copy
Subject: Refund Request – Jesus In The Street Account [Your Email]
Dear Jesus In The Street Team,
I hope this message finds you well.
I am writing to address a billing situation related to my account. [describe reason]
Accordingly, I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your review.
I would greatly appreciate confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
Please allow up to 5 business days for your request to be processed.
Processing
Your refund is currently being processed by our team.
Refunds may take up to 3-7 business days to complete.
Refunded
Your refund has been successfully issued to your original payment method.
You should see the funds returned to your account within 5-10 business days.
Partially Refunded
A portion of your refund has been processed. The remaining amount is still pending.
You will receive the remaining funds once the remaining balance is processed.
Completed
Your refund process is complete, and no further action is required.
You can now confirm that you have received the full refund.
Canceled
Your refund request has been canceled either by you or our team due to an issue.
If you believe this is an error, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Jesus In The Street, we understand that circumstances can change, and sometimes users may need to claim a refund for various reasons related to their services. Here are some real user scenarios illustrating how refunds were successfully claimed:
Change of Plans: A user subscribed to a monthly community service plan but realized they would be traveling for an extended period. They contacted customer support to request a refund for that month, explaining their situation. The team processed the refund promptly after confirming the cancellation of future services during their absence.
Event Cancellation: After signing up for a local outreach event through Jesus In The Street, a participant learned that a scheduling conflict prevented their attendance. Upon reaching out quickly to the support team, the user received a full refund for their registration fee, ensuring they could rejoin when the event is rescheduled.
Incorrect Donation Amount: A user accidentally donated an incorrect amount during a fundraising campaign. After noticing the mistake, they reached out to customer support with details of their contribution. The support team verified the transaction and initiated a refund for the excess amount within a few days, allowing the user to contribute accurately.
Subscription Delay: A user subscribed to an online devotional series but encountered a delay in receiving their first content. They contacted support to inquire about the issue and requested a refund for the subscription fee for that month. The customer service representative was helpful, clarifying the situation and swiftly processing the refund based on the service delay.
The Easiest Way to Get a Jesus In The Street Refund
If you're frustrated trying to get a refund from Jesus In The Street—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Jesus In The Street is straightforward and efficient. Follow these tips to stay updated on your refund progress:
Email Notifications: Look out for email updates from Jesus In The Street. They typically notify you upon receiving your refund request and provide subsequent updates as the process moves forward. Ensure that emails from no-reply@jesusinthestreet.com are not marked as spam for timely information.
In-App Notifications: If you use the Jesus In The Street mobile app, enable push notifications. You will receive real-time updates about your refund status directly within the app, ensuring you don’t miss important information.
Account Dashboard: Visit your account dashboard on the Jesus In The Street website. Navigate to the 'Order History' section where you can find detailed information about all transactions, including the current status of any refunds. Each refund request will display its status, whether it's pending, approved, or processed.
Billing Section Review: Check the 'Billing' section of your account settings. Here you can see any adjustments made related to your orders and refund requests. This area also provides a history of billing adjustments, giving you insights into any discrepancies or pending refunds.
Estimated Processing Times: When a refund is initiated, Jesus In The Street usually informs you of the estimated processing time. This will be included in your email confirmation or the app notifications, helping you set expectations for when the funds will be available again.
FAQ
Refunds are generally not available for subscriptions that are not canceled prior to the renewal date. If you missed the cancellation deadline, we recommend reaching out to our support team to discuss your situation, as they may be able to assist you further.
Refund processing times can vary depending on your financial institution. Typically, it may take between 5 to 10 business days for the refund to appear in your account after it has been processed by Jesus In The Street. If you have any concerns, please feel free to reach out to our customer support team for assistance.
If you see a charge but don't have an active subscription, please first check your email for any related confirmation or transaction notifications. If you still have questions, we recommend reaching out to our customer support team through the contact form on our website for further assistance.
If you're unable to secure a refund directly from Jesus In The Street, consider reaching out to customer service again for further assistance. You may also explore escalating your inquiry within their support system or reviewing your account details for additional information that may help resolve your situation.
If Jesus In The Street has declined to issue a refund, we recommend reviewing their refund policy for detailed information on eligibility and processes. Additionally, you may want to reach out to their customer support team again for further clarification or assistance. It's also helpful to ensure that all relevant account details are accurate and up to date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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