Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. To help you navigate this situation, this guide offers a straightforward overview of how refunds work at Jon Benson | Digital Publisher, LLC. You'll find information on eligibility for refunds and step-by-step instructions to request your money back quickly and efficiently. Our goal is to ensure you feel informed and supported throughout the process.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Have your order confirmation email ready, which contains essential details like your purchase date and order number.
Product Access Credentials: Gather any usernames or passwords associated with the digital products you've purchased, as these credentials may be required for verification.
Detailed Reason for Refund: Prepare a concise explanation of why you're requesting a refund, referencing any issues with the digital product or service related to Jon Benson.
Transaction ID: Locate and note your transaction ID or receipt number, which can be found in your payment confirmation email.
Purchase Source: Clarify where you purchased the product (e.g., directly from the website, an affiliate link, etc.) to expedite the process.
Account Information: Compile your account details associated with Jon Benson | Digital Publisher, LLC, including any related email addresses, to assist in account verification.
Evidence of Issues: If applicable, gather any screenshots or documentation demonstrating the problems encountered with the product or service.
Compliance with Refund Policy: Review and ensure you meet any specific conditions outlined in Jon Benson's refund policy, such as the timeframe for requests.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Stripe
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Jon Benson | Digital Publisher, LLC
At Jon Benson | Digital Publisher, LLC, we strive to provide our users with exceptional digital publishing tools and resources. Understanding the eligibility criteria for refunds is essential for users to navigate their accounts and billing situations effectively. Here are some specific circumstances under which users may qualify for a refund:
Failed Access to Purchased Products or Services: If a user is unable to access digital products or services they have purchased due to technical issues, they may be eligible for a refund.
Subscription Services: Users who have subscribed to recurring services may inquire about eligibility for a refund for unused subscription periods or if their subscription was not accessible as agreed upon.
Product Expectations: If users feel that a product does not meet the descriptions or features as advertised, they may reach out to inquire about refund eligibility based on their experience.
Service Disruption: In instances where there is a significant disruption to the services provided, users can seek clarification on whether they might be eligible for a refund for the affected period.
Account Management Questions: Users may find themselves needing to clarify their account status or billing information and how it relates to any potential refund that might apply.
We encourage users to review the terms of service related to their purchases and reach out for support if they have questions about their eligibility for refunds under these specific scenarios.
Step-by-Step Process to Request Your Jon Benson | Digital Publisher, LLC Refund Like a Pro
If you purchased through Jon Benson | Digital Publisher, LLC:
Visit the Jon Benson website and log into your account.
Navigate to the Account Settings or Billing section.
Locate the Subscription Details area.
Look for an option labeled Request Refund or Contact Support.
If using Contact Support, select the method of contact: email or chat.
In your message, state that the subscription renewed without notice and you would like assistance in obtaining a refund.
Mention that the account was unused during the billing period.
Submit your request and keep an eye on your email for a response.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the Jon Benson subscription in the list and tap it.
Tap on Cancel Subscription (if you need to cancel it).
Navigate back and choose Report a Problem from the link in the description.
Choose the option related to the subscription, such as Item didn’t work as expected.
In your report, mention the subscription renewed without notice and include that your account was unused.
Submit the report and check for email confirmation from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate and select your Jon Benson subscription.
Tap on Manage and choose Cancel Subscription (if necessary).
After cancellation, navigate back to the Subscriptions page and tap Report a Problem.
Select the issue that best fits your situation, like It’s not what I expected.
In your message, emphasize that the subscription was renewed without notification and that you have not utilized the account.
Submit the request and monitor your email for Google's response.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select Manage Your Account.
Locate the Subscriptions section.
Find the Jon Benson subscription and click on it.
Choose the cancel option if necessary.
Visit the Support page on Roku's website.
Locate the section for Contact Us and choose your method of contact.
In your message, highlight that the subscription renewed without your explicit consent and that you have not made use of it.
Send your request and wait for a follow-up response from Roku support.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Jon Benson | Digital Publisher, LLC for Refund
Script
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Subject: Refund Request – Jon Benson | Digital Publisher, LLC Account [Your Email]
Dear Jon Benson | Digital Publisher, LLC Support,
I hope this message finds you well.
I would like to bring to your attention a billing situation regarding my account. [describe reason]
Therefore, I would like to request a refund in the amount of [Amount].
Please find attached documentation supporting my request (if applicable).
I kindly ask for confirmation of my refund request within 3-5 business days.
Thank you for your prompt attention to this matter. I look forward to your response.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
This is the initial status; it indicates that we're working on your request.
Processing
Your refund is currently being processed and may take some time.
Expect to receive your refund within 5-7 business days.
Refunded
Your refund has been successfully processed and completed.
The amount will reflect in your account shortly; please check back within 3-5 days.
Partially Refunded
A portion of your order has been refunded.
You will receive the refunded amount immediately; the rest of your order remains active.
Completed
All refund processes are finalized.
Your order is fully settled; there are no further actions required.
Canceled
Your refund request has been canceled.
This may occur if you resolved the issue directly with us; no refund will be issued.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Jon Benson | Digital Publisher, LLC, customers may occasionally find themselves needing to request refunds due to various situations related to their purchases. Here are some real user scenarios where refunds were successfully claimed:
Subscription Plan Adjustment: A user realized they had inadvertently selected a yearly plan instead of a monthly one while subscribing to Jon Benson's content creation tools. Upon reaching out to customer support with their account details, they requested a refund for the difference and successfully downgraded to the intended monthly plan.
Course Accessibility Issues: A customer faced technical difficulties accessing a digital course they purchased. After reaching out to the support team for assistance, they were unable to resolve the issue within a reasonable timeframe. The customer requested a refund due to the inaccessibility and received it promptly.
Product Unavailability: An individual purchased an exclusive webinar ticket, only to later discover that it had been canceled due to unforeseen circumstances. After contacting customer service for clarification and expressing their desire for a refund, they were quickly accommodated and received their funds back.
Overlapping Subscriptions: A user realized that they had subscribed to multiple plans inadvertently due to an upgrade process not being clearly communicated. They contacted support to clarify their account status and were able to secure a refund for the duplicate subscription while consolidating their plans effectively.
The Easiest Way to Get a Jon Benson | Digital Publisher, LLC Refund
If you're frustrated trying to get a refund from Jon Benson | Digital Publisher, LLC—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Jon Benson | Digital Publisher, LLC is a straightforward process that allows you to stay updated on the progress of your request. Here are the most efficient ways to keep an eye on your refund status:
Email Notifications: After submitting your refund request, you'll receive an initial confirmation email from Jon Benson | Digital Publisher, LLC. This email contains important details such as your request reference number and estimated processing time.
Account Dashboard: To check the current status of your refund, log in to your account on jonbenson.com. Navigate to the Order History section, where you can view active refunds, including their current status and any relevant updates.
Mobile App Updates: If you’re using our mobile app, make sure to check the Notifications tab for real-time alerts about your refund. Any changes in the status will be communicated through push notifications.
Billing Section Insights: In your account settings, the Billing section provides a breakdown of all transactions. Here you can filter to view your refunds, including completed ones and those still in process.
FAQ Resources: If you have any questions regarding your refund status, our FAQ section on the website provides detailed information about the refund process and estimated timelines.
FAQ
If you forgot to cancel your subscription on time, refunds are typically not issued for that billing cycle due to the terms of service. However, we recommend reaching out to our support team, as they may be able to assist you on a case-by-case basis.
Refund processing times can vary depending on your financial institution, but typically, once a refund is issued, it may take 5-10 business days to appear in your account. Please allow this time frame for the funds to process before reaching out for further inquiries.
If you see a charge but do not have an active subscription, please check your purchase history for any past transactions that may apply. If you need further assistance, contact our support team with your details, and they will help clarify the situation.
If you are unable to obtain a refund directly, consider reaching out to Jon Benson | Digital Publisher, LLC's customer service team again for further assistance. You may also explore options for escalating your request within their support system for a more thorough review. Additionally, reviewing your account details and transaction history can provide clarity and help in your communication with support.
If Jon Benson | Digital Publisher, LLC is unable to issue a refund, you can review the refund policy to understand the terms and conditions that apply. Additionally, consider reaching out to customer support again for further clarification or to see if there are alternative solutions available. It's also helpful to double-check your account details to ensure that everything is accurate.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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