Many users only consider billing matters when they encounter an unexpected charge, like an automatic subscription renewal. This guide is designed to clarify how refunds work at Kendrick Content & Consulting (swim-fitness.com), outlining eligibility criteria and providing clear steps for requesting a refund efficiently. We aim to assist you in navigating this process smoothly, ensuring that you have the information you need to get your money back with confidence.
What You Should Prepare Before Applying For Refund
Account Access: Ensure you can log into your Kendrick Content & Consulting account on swim-fitness.com to retrieve necessary order and service details.
Transaction ID: Locate the unique transaction ID associated with your purchase for streamlined processing.
Service Confirmation: Gather any correspondence confirming your service or consultation with Kendrick Content & Consulting, including emails or messages outlining the terms.
Reason for Refund: Prepare a clear and concise explanation of the reason for requesting a refund, specifically addressing any service issues.
Documentation of Service: Collect any relevant documentation that demonstrates the service provided, such as receipts, invoices, or service outlines.
Feedback or Communication History: Compile any previous communications with customer support regarding your service experience, as this can support your refund claim.
Payment Method Information: Have details of the payment method used for the purchase to facilitate the refund process.
Timeline of Purchase: Clearly note the date of purchase and any subsequent communication or actions taken regarding the service.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Google Pay
2-4 working days
Note: *Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Kendrick Content & Consulting
Kendrick Content & Consulting specializes in providing tailored swim fitness programs and consulting services aimed at enhancing user performance and engagement in the realm of swim training. Understanding user circumstances becomes essential for determining refund eligibility. Here, we outline specific scenarios where you may be eligible for a refund based on your experience and account management with Kendrick Content & Consulting.
Program Dissatisfaction: If a user feels that the swim training program does not meet the expectations set forth during the enrollment process, they may qualify for consideration of a refund.
Inability to Access Services: In cases where a user encounters technical difficulties that prevent them from accessing services for a prolonged period, they might be eligible for a refund depending on the circumstances.
Billing Errors: If there is a discrepancy noted in the billing statement compared to the agreed-upon service or subscription level, clarification and potential adjustments could apply.
Service Changes: Should a user request changes to their swim program or subscription level mid-cycle, and such changes cannot be accommodated, they may wish to inquire about their refund options.
Change in Availability: For users who have experienced unforeseen circumstances, like relocation or health issues, and are unable to utilize the services for an extended period, they might consider discussing refund eligibility based on their situation.
It’s important to engage in conversations with the support team at Kendrick Content & Consulting for any specific inquiries related to refund eligibility, as they can provide personalized assistance based on your account and circumstances.
Step-by-Step Process to Request Your Kendrick Content & Consulting Refund Like a Pro
If you purchased through Kendrick Content & Consulting.com:
Visit swim-fitness.com.
Scroll to the bottom of the page and click on Contact Us.
Fill out the contact form with your details, specifying the reason for your refund request.
Mention that the subscription renewed without notice.
Emphasize that the account was unused.
Include relevant transaction details, such as the date and amount of the charge.
Submit the form and wait for a confirmation email.
Follow up if you haven’t received a response within 5 business days.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the swim-fitness subscription.
Select Cancel Subscription (if required). Then, tap on Request a Refund.
Choose a reason:
"I did not authorize this charge" works well.
Mention any issue regarding the subscription renewal without notice.
Submit your request and check your email for the refund status.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines).
Select Subscriptions.
Locate the swim-fitness subscription.
Tap Manage and then choose Cancel Subscription.
After cancellation, go to your Google Play account online.
Find the order for the swim-fitness subscription, then click on Request Refund.
State your reason:
“The subscription renewed without notification.”
“My account hasn’t been used recently.”
Submit your request and monitor your email for updates.
If you purchased through Roku:
Go to my.roku.com and log into your Roku account.
Navigate to Manage Your Subscriptions.
Locate the swim-fitness subscription in your list.
Click on Unsubscribe (if necessary).
To request a refund, contact Roku support via their Contact Us page.
When you explain your situation, highlight:
That the subscription renewed without warning.
Indicate that you are unsatisfied due to lack of usage.
Submit your support request and wait for their response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Kendrick Content & Consulting for Refund
On [Billing Date], I noticed a billing situation involving [describe reason]. I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
Please allow 1-3 business days for your request to be reviewed.
Processing
Your refund is being processed and will be completed shortly.
Expect your funds to be returned within 5-7 business days.
Refunded
The refund has been successfully issued.
Check your account for the credited amount; it should appear shortly.
Partially Refunded
A partial refund has been issued based on your request.
You will receive a portion of the original amount back, reflecting the adjusted service.
Completed
The refund process has been completed.
You have been fully refunded; no further action is needed.
Canceled
Your refund request has been canceled.
If this was by mistake, please contact us to resubmit your request.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Kendrick Content & Consulting, users often seek refunds for various reasons related to their engagement with the services provided. Here are some realistic scenarios where users successfully claimed refunds, reflecting common circumstances faced by clients.
Subscription Overlap: A user recently upgraded to a premium swim coaching plan but realized they still had an active basic membership. After reaching out for clarification, they were able to cancel the basic subscription and receive a refund for the overlap period.
Unused Session Refund: Following a busy month, a client found they could not utilize several prepaid swim fitness sessions due to personal commitments. They contacted customer support, explained their situation, and successfully received a refund for the unused sessions, which were returned to their account balance.
Service Interruption: A client experienced occasional technical issues accessing online coaching materials. After reporting the problem and discussing the impact on their learning experience with support, they were granted a refund for the month affected, ensuring satisfaction amidst the disruption.
Incorrect Billing for Add-ons: A user mistakenly purchased extra nutrition consultations that they did not need. Upon reviewing their account and realizing the error, they reached out for assistance and successfully got a refund for the additional consultations added to their plan.
The Easiest Way to Get a Kendrick Content & Consulting Refund
If you're frustrated trying to get a refund from Kendrick Content & Consulting—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Kendrick Content & Consulting is straightforward and user-friendly. Follow these steps to efficiently monitor your refund progress and stay updated.
Email Notifications: Keep an eye on your inbox for email updates regarding your refund status. Kendrick Content & Consulting sends detailed notifications at key stages of the refund process, so ensure you check your spam folder if you don’t see them in your main inbox.
Account Dashboard: Log in to your account on swim-fitness.com and navigate to the Order History section in your account dashboard. Here, you can view the status of your refund request alongside your recent orders.
Mobile App Notifications: If you’ve downloaded the Kendrick Content & Consulting mobile app, enable notifications to receive instant updates about your refund request. This feature ensures you never miss an important alert regarding your refund status.
Billing Section: Visit the Billing section in your account settings for a comprehensive overview of all transactions, including refunds. This section updates in real time, providing you with the latest information.
Customer Support: If you have any questions or need clarification regarding your refund, don’t hesitate to reach out to customer support. Use the Contact Us feature on the website or app to quickly get in touch with a representative.
FAQ
If you forgot to cancel your subscription on time, unfortunately, we are unable to process a refund for the most recent billing cycle. We recommend reviewing our cancellation policy and reaching out to our customer support team for assistance with any specific concerns.
Refunds from Kendrick Content & Consulting typically take 5 to 10 business days to process, depending on your bank's policies. Once the refund is initiated, you should see the funds appear in your account within this timeframe. However, please keep in mind that processing times may vary.
If you notice a charge but do not have an active subscription, please start by checking your account to ensure it hasn’t been set up previously. If you still have questions, reach out to our customer support team with the transaction details, and they will assist you in resolving the issue.
If you are unable to secure a refund directly from Kendrick Content & Consulting, you may consider reaching out to customer service for further assistance. Additionally, reviewing your account details or escalating your inquiry within the support system could provide more clarity on potential alternatives.
If Kendrick Content & Consulting refuses to issue a refund, consider reviewing their refund policy for any specific conditions or guidelines. You may also want to reach out to their support team once more for clarification or further assistance. Additionally, checking your account details may provide insights into your transaction.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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