Unexpected charges can catch anyone off guard, often leaving users wondering about the intricacies of billing. If you've recently encountered a surprise charge from Kennedy Blue, this guide is here to clarify how their refund process works. We’ll outline eligibility requirements and provide step-by-step instructions to help you request a refund quickly and efficiently. With this information, you can navigate the process with confidence and ease.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Have your order confirmation email handy, which contains crucial details like your order number.
Transaction ID: Make note of your transaction ID for easy reference during the refund process.
Return Tracking Number: If you've returned an item, keep the tracking number to verify that it was sent back.
Photos of the Product: Take clear photos of the item you wish to return to demonstrate its condition, especially if it is defective or not as described.
Reason for Return: Be prepared to state the reason for your return clearly, such as fit issues, quality concerns, or order errors.
Account Information: Log into your Kennedy Blue account to ensure your contact details are updated for communication regarding your refund.
Refund Policy Reference: Familiarize yourself with Kennedy Blue’s refund policy to understand eligibility and timelines for your request.
Payment Method: Have details about the payment method used during the purchase available, as the refund will be issued to the same method.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Kennedy Blue
At Kennedy Blue, we aim to provide a seamless shopping experience for our customers seeking beautiful bridesmaid dresses and accessories. Understanding the rights and eligibility for refunds is essential to ensuring customers feel supported throughout their purchasing journey. Customers may find themselves in various situations regarding their orders, and it is important to be aware of the guidelines that could apply for refunds in these scenarios.
Receiving a Defective or Damaged Item: If an item arrives in a less than satisfactory condition, customers may qualify for a refund. This could include situations where the dress has visible defects or the accessories are damaged upon arrival.
Order Cancellation within the Eligibility Period: If a customer decides to cancel their order within the designated cancellation window, they might be eligible for a full refund. This is applicable before the items have been processed or shipped.
Size Exchange Requests: While size exchanges are not the same as refunds, customers who receive the wrong size and request an exchange might explore options to receive a refund for the original item under certain circumstances outlined in the exchange policy.
Product Mismatch: If the received product does not match the description provided at the time of purchase, customers may have grounds for a refund. This scenario might include differences in color or design when compared to what was initially ordered.
Return Policy Compliance: Customers who follow the established return procedures within the prescribed timeframe may qualify for a refund on eligible items that are returned according to the guidelines specified.
For more detailed information regarding eligibility and any specific circumstances, please refer to the terms outlined on the Kennedy Blue website or contact customer service for personalized assistance.
Step-by-Step Process to Request Your Kennedy Blue Refund Like a Pro
If you purchased through KennedyBlue.com:
Visit kennedyblue.com and scroll to the bottom of the page.
Click on the "Contact Us" link located in the footer.
Fill out the contact form:
In the subject line, write "Refund Request".
Explain that you are seeking a refund due to the subscription renewing without notice.
Include your account details and the date of the charge.
Submit the form and wait for a response from customer support, typically within 1-2 business days.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on Kennedy Blue in the list of subscriptions.
Scroll down and select Report a Problem.
Choose Request a Refund and provide details:
Mention the subscription renewed unexpectedly.
Clarify that you did not use the subscription or intended to cancel.
Submit your request and wait for an email confirmation from Apple.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap the menu icon (three horizontal lines) in the upper left corner.
Select Account and then Purchase History.
Find the transaction for Kennedy Blue and tap on it.
Tap the Report a Problem button.
Choose Request a Refund and state:
That the account was unused since the renewal.
That you were unaware of any upcoming charges.
Submit the form and check your email for updates.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select Manage account from the menu.
Navigate to Subscriptions and find Kennedy Blue.
Click on Contact Support or visit the help center.
Fill out the support form with:
A clear subject of "Refund Request".
Details about the unexpected renewal.
State that you have not used the subscription.
Submit the request and await a response from Roku Support.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Kennedy Blue for Refund
Script
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Subject: Refund Request – Kennedy Blue Account [Your Email]
Dear Kennedy Blue Customer Support,
I hope this message finds you well.
[describe reason]
I would like to request a refund of [Amount].
Please find the attached documentation for your reference.
Could you kindly confirm the receipt of this request within 3-5 business days? I appreciate your assistance with this matter.
Thank you for your attention to this request.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been placed but has not yet been processed.
This status indicates that your request is under review. It typically takes 1-3 business days to be evaluated.
Processing
Your refund is currently being processed.
This means we are actively working to complete your refund. Please allow up to 5 business days for it to be issued to your account.
Refunded
Your refund has been successfully issued.
The amount has been credited back to your payment method. You should see the funds within 3-5 business days, depending on your bank.
Partially Refunded
A portion of your refund request has been approved.
This indicates that some items were eligible for refund. The refunded amount will reflect in your account as in the "Refunded" status.
Completed
The refund process is fully completed.
Your refund has been finalized and confirmed. All relevant funds have been returned to your payment method.
Canceled
Your refund request has been canceled.
If you did not initiate this, please contact customer support. You are still responsible for the original purchase.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Kennedy Blue, customers occasionally need assistance with refunds, often related to changes in plans or product selections. Here are some realistic scenarios where users successfully claimed refunds based on specific circumstances.
Incorrect Size Ordered: A bride ordered a dress from Kennedy Blue but realized she had selected the wrong size after receiving it. She contacted customer support, explained her situation, and was provided with a return label and a full refund once the item was shipped back.
Failed Delivery: A customer ordered bridesmaid dresses that were delayed due to unforeseen shipping issues. After communicating with Kennedy Blue’s support team regarding the status of her order, she opted for a refund and received assistance in processing it promptly as the dresses could not be delivered in time for the wedding.
Change of Heart: A customer decided to change her mind about a bridal accessory shortly after the order was placed. She reached out to Kennedy Blue within the cancellation window and was able to secure a refund without any hassle, thanks to the prompt response from the customer service team.
Subscription Management: A customer using Kennedy Blue’s subscription service for fabric rentals realized she no longer needed the service as her event was postponed. She accessed her account settings, canceled the subscription, and successfully received a refund for the unused months after confirming her cancellation with support.
The Easiest Way to Get a Kennedy Blue Refund
If you're frustrated trying to get a refund from Kennedy Blue—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Kennedy Blue can be a streamlined process if you know where to look. Here are some effective ways to ensure you stay updated on your refund:
Email Notifications: Keep an eye on your inbox for email updates regarding your refund status. Kennedy Blue will send notifications when your refund is processed or if additional information is required.
Account Dashboard: Log into your Kennedy Blue account to view your order history. From here, you can navigate to the billing section to see the status of your refund.
In-App Notifications: If you have the Kennedy Blue mobile app, check the notifications tab for real-time updates about your refund. This feature ensures you never miss important information.
Order History Section: Go to the 'My Orders' section in your account settings. Each order will have detailed information about any refunds, including the date initiated and current progress.
Customer Support: If you have any questions or concerns about your refund, reach out to Kennedy Blue’s customer support via chat or email for personalized assistance. They can provide specific details related to your request.
FAQ
Unfortunately, if you forget to cancel your order by the specified deadline, we cannot process a refund. We recommend reviewing our cancellation policy and setting reminders to ensure you don't miss any deadlines in the future.
Refunds typically take 5-10 business days to process once initiated. The time it takes for the refund to appear in your account can vary depending on your bank or credit card provider. You may want to check with them if you don't see the refund within the expected timeframe.
If you notice a charge but do not have an active subscription, please first check your email for any confirmation of a subscription or purchase. If you still believe there's an issue, reach out to Kennedy Blue's customer support team with your details for further assistance in resolving the matter.
If you're unable to receive a refund directly from Kennedy Blue, consider reaching out to their customer service again for further clarification on your situation. You may also want to explore escalating your inquiry within their support system to ensure it receives the attention it needs. Additionally, reviewing the details of your account and any previous communications may provide helpful insights.
If Kennedy Blue refuses to issue a refund, you may want to revisit their refund policy to ensure all criteria have been met. Additionally, consider reaching out to their customer support again for further clarification on your request. It may also be helpful to check your account details to confirm any relevant information related to your order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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