Many users only consider their billing arrangements when an unexpected charge arises, such as an automatic subscription renewal. This guide is designed to help you understand how KICK Live Stream refunds work, who is eligible for them, and the steps to quickly request your money back. By following this straightforward process, you can ensure that your concerns are addressed efficiently and effectively.
What You Should Prepare Before Applying For Refund
Account Details: Your KICK Live Stream account username or email address registered with the service.
Transaction ID: The unique transaction ID from your purchase, found in your confirmation email.
Purchase Date: The exact date when the transaction occurred to help locate your order.
Refund Reason: A clear and concise explanation of why you are requesting a refund, including any relevant details about the service issues.
Proof of Payment: A screenshot or copy of the payment confirmation, which should include the amount paid and the date of transaction.
Service Type: Specify the type of service you purchased (e.g., single event, subscription package) for clarity in processing your request.
Communication History: Any previous correspondence with KICK Live Stream's customer service regarding your refund issue.
Terms of Service: Familiarize yourself with the refund policy outlined in KICK Live Stream's terms to ensure your request complies with their guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
2-4 working days
Google Pay
2-4 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from KICK Live Stream
KICK Live Stream offers users access to a variety of live streaming events related to football, providing an engaging viewing experience. Understanding your rights and eligibility for refunds is crucial when navigating your account and subscription. Users may find themselves in specific situations where refunds might be applicable, depending on their individual circumstances and the nature of the service provided.
Here are the situations that are particularly relevant to KICK Live Stream:
Cancellation of a Subscription: If you cancel your subscription before the next billing cycle and don't access any additional content, you may be eligible for a refund for the upcoming charge.
Service Interruption: In the event of a significant service interruption that prevents access to scheduled live streams for a period of time, users may qualify for a pro-rated refund for that period.
Technical Issues: Should you experience consistent technical difficulties that prevent you from accessing the service, you might be eligible for a refund if those issues are reported within a reasonable time frame and deemed valid by KICK Live Stream's support team.
Content Not Available: If a specific event you paid to access is canceled and not rescheduled, you may be eligible for a refund for that particular event.
For further assistance or to inquire about your eligibility based on your situation, it is recommended to reach out to KICK Live Stream’s customer support team for personalized guidance regarding your account status and transactions.
Step-by-Step Process to Request Your KICK Live Stream Refund Like a Pro
If you purchased through KICK Live Stream.com:
Visit the KICK Live Stream website and log into your account.
Navigate to the Account Settings section.
Locate the Billing or Subscription subsection.
Find the option for Manage Subscription.
Select the Total Charges to review previous bills.
Click on the Request Refund button next to the relevant transaction.
In the message, mention that you were unaware of the renewal or that the account was unused.
Submit your refund request and monitor your email for any follow-up communications.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your KICK Live Stream subscription from the list.
Tap on it, and then scroll down to find the Report a Problem link.
Select Billing Issues and choose Request a Refund.
In your message, state that you did not receive notice prior to renewal or that the subscription was not utilized.
Submit the report and check your email for updates.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions.
Tap on your KICK Live Stream subscription.
Scroll down and select Refund.
In the provided box, mention the unwanted renewal or that you have not used the account.
Follow the prompts to submit your refund request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to the Manage Subscriptions section.
Locate your KICK Live Stream subscription.
Click on the option for Request a Refund.
In the message field, indicate that you were not aware of the renewal or that the account remained unused.
Submit your request and watch for an email response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to KICK Live Stream for Refund
Script
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Subject: Refund Request – KICK Live Stream Account [Your Email]
Dear KICK Live Stream Team,
I hope this message finds you well.
I am writing to request a refund due to the following billing situation: [describe reason].
The amount I would like to request for a refund is [Amount].
I have attached relevant documentation to assist in processing my request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is currently under review.
We are evaluating your request. Please allow up to 3 business days for processing.
Processing
Your refund request has been approved and is being processed.
Funds will typically be returned to your account within 5-7 business days.
Refunded
The refund has been successfully issued.
You should see the funds reflected in your account shortly.
Partially Refunded
A portion of your total payment has been refunded.
You will receive a refund for the eligible amount; check your account for details.
Completed
The refund process is complete.
You have received your refund, and the transaction has successfully closed.
Canceled
Your refund request has been canceled.
If you believe this is an error, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At KICK Live Stream, users often navigate various subscription and billing scenarios. Here are some real-world examples of how users successfully claimed refunds related to their accounts:
Subscription Overlap: A user found that they accidentally subscribed to two different plans while exploring features on KICK Live Stream. After contacting customer support to clarify their account status, they were able to successfully secure a refund for the lesser of the two subscriptions, ensuring they only paid for one active plan.
Service Interruption: During a major live streaming event, a user experienced technical difficulties that prevented them from accessing the stream. After reaching out for assistance, the customer support team acknowledged the disruption and issued a refund for that specific live event, ensuring user satisfaction.
Accidental Upgrade: A user intended to maintain their existing subscription level but accidentally upgraded to a premium package while navigating their account settings. Upon realizing the error, they contacted support, who promptly corrected the subscription and provided a refund for the difference in charges.
Billing Clarification: A user noticed a charge that did not align with their expected renewal cycle for their subscription. They reached out to KICK Live Stream's support team for clarification and found that they had been billed due to a minor misunderstanding. Support promptly issued a refund and updated the user's account to reflect the correct subscription details.
The Easiest Way to Get a KICK Live Stream Refund
If you're frustrated trying to get a refund from KICK Live Stream—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with KICK Live Stream is streamlined to provide you with the most accurate and timely information. Follow these tips to efficiently keep tabs on your refund process:
Check Your Email: KICK Live Stream sends email updates throughout the refund process. Look for emails with the subject line "Refund Status Update" which will provide you with real-time information regarding your request.
Use the Mobile App: If you have the KICK Live Stream app, you can easily check your refund status by navigating to the "Account" section, then selecting "Order History." Here, you'll find details on your refund request.
Access the Account Dashboard: Log into your KICK Live Stream account on the website and go to the "Billing" section. This area will display your ongoing and completed refund requests along with their current status.
Refund Progress Information: KICK Live Stream provides clear updates on your refund's progress. Expect to see stages like "Requested," "Processing," and "Completed" in your account dashboard or via email notifications.
Real-time Notifications: Enable notifications in the KICK Live Stream app to receive instant updates on your refund status as they happen, ensuring that you stay informed without needing to check manually.
FAQ
If you forget to cancel your subscription on time, refunds may not be available as per the terms of service. We recommend checking our cancellation policy for specific details and contacting customer support for assistance with your situation.
Refunds from KICK Live Stream typically take 5 to 10 business days to process, depending on your bank or payment provider. Once the refund is initiated, you may see the funds reflected in your account within this timeframe. Please keep in mind that processing speeds can vary by institution.
If you see a charge but do not have an active subscription, please check your account settings on the KICK Live Stream platform to confirm your subscription status. If you still have questions or need assistance, contact our customer support team for further help in resolving the issue.
If you're unable to obtain a refund directly from KICK Live Stream, consider reaching out to their customer service again for further assistance. You may also want to explore escalating your request within their support system to ensure it receives the appropriate attention. Additionally, reviewing your account details and any relevant terms may provide insights into alternative options available.
If KICK Live Stream is unable to issue a refund, consider reviewing their refund policy for specific terms and conditions. You may also reach out to their customer support team again for further assistance or clarification. Additionally, double-check your account details to ensure all requests have been processed correctly.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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