Navigating the world of app subscriptions can sometimes lead to unexpected charges, especially when services renew automatically. If you've found yourself wondering about the refund process for Kids Number Games: Learn 123, you're not alone. This guide is designed to help you understand how refunds work, who is eligible, and the simple steps to request your money back swiftly. Our goal is to provide you with clear, concise information to ensure a smooth experience.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and username associated with your Kids Number Games account.
Order Confirmation: A copy of your purchase confirmation email which includes the order number.
Transaction ID: The unique transaction ID provided in your billing statement related to the purchase.
Purchase Date: The exact date when the app was purchased to verify the transaction.
Reason for Refund: A clear and concise explanation of why you are requesting a refund (e.g., app malfunction, unsatisfactory experience).
Device Information: Details about the device used to access the app, including the operating system and version, to assist with any technical issues.
App Version: The version of Kids Number Games: Learn 123 currently installed on your device.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
2-4 working days
Google Pay
2-4 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Kids Number Games: Learn 123
At Kids Number Games: Learn 123, users have specific rights regarding their purchases and subscriptions. Whether you are accessing a digital learning platform or enjoying interactive games for children, understanding your eligibility for a refund is important for a satisfactory experience.
Refund eligibility primarily hinges on the nature of your engagement with the service. Below are situations that might qualify for a refund:
Service Issues: If you encounter technical difficulties that prevent access to purchased content, you may qualify for a refund if the issue remains unresolved after troubleshooting.
Account Management: If you realize that the content does not meet your or your child's educational needs after purchase, you might inquire about refund eligibility within a specific window after purchase.
Subscription Cancellations: If you have a subscription but decide to cancel during the trial period, you might be eligible for a prorated refund depending on the terms outlined during sign-up.
Payment Discrepancies: If there are any unexpected charges related to your subscription or purchase that require clarification, you may explore whether a refund could apply, based on the nature of the billing situation.
It is advisable to review the specific terms and conditions related to refunds on the Kids Number Games: Learn 123 website to ensure accurate understanding based on your individual situation.
Step-by-Step Process to Request Your Kids Number Games: Learn 123 Refund Like a Pro
Click on the Contact link to access customer support options.
Choose your preferred contact method (email or contact form).
If using email, address your message to support@gokidspublishing.com.
In your message, state that you would like to request a refund for your subscription.
Mention the reason for the refund, such as "the subscription renewed without notice" or "I did not use the service during the billing period."
Include your account information to expedite the process.
If using a contact form, fill out your details, including:
Your email address
Your name
Details of the transaction
Be clear about your request for a refund in the message body.
Submit your message and keep an eye on your email for a response within a few days.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the Settings menu.
Select Subscriptions.
Find and tap on Kids Number Games: Learn 123.
Scroll down and tap on Report a Problem.
Choose the reason for your refund request:
Select "I didn’t authorize this purchase" or "I want to cancel the subscription."
Emphasize any relevant details, such as "the subscription renewed without my consent."
Follow the prompts to submit your issue for review.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu (three horizontal lines) in the upper left corner.
Select Account.
Scroll to Purchase history to locate the transaction for Kids Number Games: Learn 123.
Tap on the transaction and then select Report a Problem.
Choose the reason for your refund request:
State something like "I did not use my subscription" or "the service did not meet my expectations."
Complete the form to submit your request for review.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Click on Manage account from the menu.
Select Billing Information to view your payment history.
Locate the charge for Kids Number Games: Learn 123.
Click on Contact Roku Support.
Select Live Chat or submit a Support Request.
In your message, explain you seek a refund and provide a reason like "the subscription was not used."
Submit your request and monitor your email for a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Kids Number Games: Learn 123 for Refund
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation to support my request.
Please confirm receipt of this email and the status of my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
You will receive a notification once the request is reviewed, typically within 3-5 business days.
Processing
Your refund request has been approved and is currently being processed.
Please allow up to 7 business days for the funds to be returned to your account.
Refunded
The refund has been successfully issued to your payment method.
The amount will be reflected in your account shortly, based on your bank's processing time.
Partially Refunded
A partial refund has been issued, based on your request or item eligibility.
You will receive the refunded amount in your account and can view the details in your transaction history.
Completed
The refund process is complete and your account has been updated.
You can check your account balance to verify the refund has been received.
Canceled
Your refund request has been canceled either by you or due to non-eligibility.
Please reach out to customer service for further clarification or to initiate a new request if needed.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Kids Number Games: Learn 123, many users have successfully navigated refund processes in various scenarios. Here are some common situations:
Subscription Misunderstanding: A user, after trying out the service for a month, realized that their plan automatically renewed. They reached out to customer support for clarification and successfully received a refund for the renewal fee since they had intended to use the app for only a short time.
Account Upgrade Confusion: A parent accidentally upgraded their child’s account to a higher tier that included premium features. Upon realizing this, they contacted customer service to revert the upgrade within the allowed timeframe and received a full refund of the difference.
Billing Error on Gift Subscription: A grandparent purchased a subscription as a gift, but there was an unexpected billing issue that resulted in a charge for another period. After explaining the situation, they successfully received a refund as they had set the subscription specifically for their grandchild’s usage during the gifting period.
Access Issues Following App Update: After an app update, a user was unable to access previously purchased games for their child. Once they reported the problem, the customer support team addressed it promptly and issued a refund for that period when services were disrupted, allowing the user to pay only for the accessible features.
The Easiest Way to Get a Kids Number Games: Learn 123 Refund
If you're frustrated trying to get a refund from Kids Number Games: Learn 123—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status for Kids Number Games: Learn 123 is straightforward and designed to keep you informed during the process. Here are some efficient ways to stay updated on your refund:
Check Your Email: After requesting a refund, keep an eye on your email inbox. Kids Number Games: Learn 123 will send you updates regarding the status of your refund. Look for messages labeled "Refund Update" to find relevant information quickly.
Use the In-App Notifications: If you have the Kids Number Games app installed, notifications will pop up to inform you about the progress of your refund. Make sure notifications for the app are enabled on your device.
Visit Your Account Dashboard: Log in to your account on the Kids Number Games website. Navigate to the Order History section where your refund requests are listed along with their current status.
Billing Section Updates: In your account settings under the Billing section, you can find detailed information about your refund, including the expected processing time and any actions needed on your part.
Track Progress via Customer Support: If you have questions or need further details, contact Kids Number Games: Learn 123's customer support team directly. They can provide information on your specific refund status and any updates in real-time.
FAQ
If you forget to cancel your subscription on time, unfortunately, we cannot provide a refund for the charge. We recommend reviewing our subscription terms for future reminders, and we appreciate your understanding.
Refund processing times can vary depending on your payment method and financial institution. Generally, you can expect to see the refund reflected in your account within 5-10 business days after it has been processed.
If you see a charge but do not have an active subscription, please check your purchase history to identify the source of the charge. You can also contact our customer support team with your transaction details, and they will assist you in resolving the issue.
If you're unable to secure a refund directly from Kids Number Games: Learn 123, consider reaching out to their customer service again for further assistance. You may also explore options to escalate your inquiry within their support system. Additionally, reviewing your account details may provide helpful insights regarding your transaction.
If a refund is not issued, consider reviewing the refund policy on the website to understand the criteria for eligibility. You can also reach out to customer support again for further clarification or to discuss your situation in more detail. Additionally, check your account details to ensure all information is accurate, as this may impact the processing of your refund.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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