Billing can often take a backseat in our minds until an unexpected charge catches us off guard—such as an automatic renewal of a subscription. This guide is designed to clarify how refunds work at Kings Asian Cuisine, detailing eligibility criteria and providing straightforward steps to request your money back efficiently. Our goal is to make the refund process as smooth as possible for you, ensuring you have all the information you need to resolve any billing concerns.
What You Should Prepare Before Applying For Refund
Order Confirmation Email – Keep the email receipt you received after placing your order, as it contains essential details.
Transaction ID – Note down the unique transaction ID from your order confirmation, which is crucial for tracking and processing your refund.
Account Information – Be ready to provide your registered account email or username with Kings for verification purposes.
Reason for Refund – Prepare a clear explanation regarding why you are seeking a refund, which helps expedite the process.
Photos of Items Received – If applicable, take photos of any incorrect or unsatisfactory items, as this may serve as proof for your refund request.
Payment Method Details – Have your payment method information handy, including the last four digits of your credit/debit card, to facilitate the refund transaction.
Delivery Confirmation – Check your order tracking to confirm delivery, since refunds may depend on whether the order was successfully received.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Cash
Refunded at store within 1 working day
Gift Card
Refund within 1 working day
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Kings
At Kings Asian Cuisine, users have specific rights regarding refunds that reflect the nature of the services and products we offer. Customers who are experiencing issues with their orders or services may find themselves in situations where they are interested in exploring refund eligibility. It is essential to understand the context and policies governing these situations to ensure smooth resolution and satisfaction.
Order Issues: If there are discrepancies with an order, such as missing items or incorrect orders, customers may be eligible for a refund or a replacement. It is advisable to report these issues promptly after receiving the order.
Food Quality Concerns: Customers who receive food that does not meet expected quality standards may wish to reach out regarding their experience. Such situations might warrant a refund or credit towards a future order.
Allergy or Dietary Errors: If a dish does not adhere to specified dietary requirements or allergies as communicated during the ordering process, customers could be eligible for a refund. Clear communication during ordering is critical to address such concerns.
Delivery Problems: Situations where the delivery is significantly delayed beyond the expected timeframe may lead customers to inquire about possible refunds or adjustments. Timeliness is crucial for enjoying freshly prepared meals.
Promotional Issues: Customers who believe they did not receive a promotional offer that was advertised at the time of purchase may also inquire about potential adjustments or refunds related to that promotional context.
Understanding these situations can help customers navigate their rights effectively. For any of these scenarios, it is encouraged to contact Kings Asian Cuisine directly for clarification on eligibility and potential resolutions.
Step-by-Step Process to Request Your Kings Refund Like a Pro
If you purchased through kingsasiancuisine.com:
Visit the kingsasiancuisine.com website.
Scroll to the bottom of the page and click on Contact Us.
Fill out the contact form with the following details:
Name: Your full name.
Email: Your email associated with the account.
Order ID: Include the order number for the subscription.
Message: Use phrases like "I would like to request a refund for my subscription as it renewed without prior notice" or "The service was not utilized after the last billing cycle."
Hit Submit to send in your refund request.
Monitor your email for a response regarding your refund. Check your spam folder just in case.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the subscription for Kings Asian Cuisine.
Scroll down and tap Report a Problem.
Choose Request a Refund from the list of options.
In the message box, write something like "I need a refund because my subscription auto-renewed unexpectedly" or "I did not utilize my subscription, therefore I request a refund" and submit it.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon at the top right of the screen.
Select Payments & subscriptions.
Tap on Subscriptions and find your Kings Asian Cuisine subscription.
Tap on Manage and then select Cancel Subscription if required.
Go back to Payments & subscriptions, tap on Refunds, and follow the prompts to submit a refund request.
When prompted, use phrases like "My subscription renewed without prior notice" or "I didn't use the subscription this billing cycle" to enhance your chances of approval.
If you purchased through Roku:
Go to the Roku Account website and log in with your credentials.
Navigate to My Account and scroll to the Pending charges or subscriptions section.
Select the Kings Asian Cuisine subscription.
Click Manage Subscription and look for the option to request a refund.
In your refund request, emphasize phrases such as "I wasn't aware of the auto-renewal" or "The service was not used after the last subscription cycle" for better results.
Submit your refund request and check back for a response via email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund of [Amount]. I have attached documentation for your reference.
Could you please confirm receipt of this request and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but not yet processed.
Your request is under review, and you can expect an update within 1-3 business days.
Processing
The refund is currently being processed by our team.
Your refund is in progress; please allow an additional 3-5 business days for completion.
Refunded
The refund has been successfully completed.
The amount has been credited back to your original payment method. Check your account for updates.
Partially Refunded
A portion of your refund has been issued.
You will receive a partial credit back. Check your transaction details for the amount.
Completed
The refund process is finished, and all actions are finalized.
Your refund status is complete. No further action is needed from your side.
Canceled
The refund request has been canceled.
No refund will be processed. If this was an error, please contact our support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Kings Asian Cuisine, customers value their dining experience, and occasionally, situations arise where refunds are necessary. Here are some real user scenarios illustrating successful refund claims:
After ordering catering services for a corporate event, a customer discovered a scheduling conflict. They reached out to Kings and, after confirming the change in the event date, successfully received a full refund thanks to the team's understanding and flexible policies.
A customer who ordered a monthly subscription box of gourmet Asian ingredients found that one of the items was damaged upon arrival. After reporting the issue through their account, they were promptly given a refund for that specific item, ensuring their satisfaction with the service.
During a special promotion, a diner accidentally placed two separate online orders for the same meal due to a website glitch. Upon contacting customer service to clarify their order history, Kings was able to assist by issuing a refund for the duplicate order, ensuring a hassle-free experience.
A loyal customer encountered a delay in delivery for their regular takeout order. After inquiring through Kings' app, they were offered a refund for the delivery fee as a gesture of goodwill, making up for the inconvenience and reinforcing their loyalty to the restaurant.
The Easiest Way to Get a Kings Refund
If you're frustrated trying to get a refund from Kings—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Kings Asian Cuisine is straightforward and efficient. We provide several ways for you to stay updated on your refund process:
Email Notifications: After you initiate a refund request, keep an eye on your email. Kings sends automated updates, including confirmation of your refund request and notifications when your refund is processed. Look for emails from support@kingsasiancuisine.com.
In-App Notifications: If you use the Kings mobile app, you will receive real-time notifications regarding your refund status. Ensure that push notifications are enabled in the app settings to stay informed without having to check manually.
Account Dashboard: Log in to your account on kingsasiancuisine.com and navigate to your account dashboard. Under the Order History section, you can view the status of your refund. This area will show if your refund is pending, approved, or completed.
Billing Section: For detailed information, check the Billing section within your account. Here, you can see transaction details, including any refunds that have been applied and their corresponding dates.
Customer Support: If you have questions regarding your refund, our customer support team is available. You can reach out via the Contact Us page on the website, and they can provide specific updates about your refund status.
FAQ
Refunds for late cancellations depend on the specific terms outlined at the time of your order. If you forgot to cancel within the allowed timeframe, it's best to reach out directly to customer service for assistance. They will be able to provide guidance on your situation and any options available.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once initiated, the timing can vary, so it's advisable to monitor your account for updates. If you have any concerns, please reach out to our customer service for assistance.
If you notice a charge but do not have an active subscription, please check your account for any previous or pending orders. If you still have questions, contact our customer support team for assistance, and they will help you investigate the charge.
If you are unable to secure a refund directly from Kings, consider reaching out to their customer service team again for further assistance. You may also explore options to escalate your inquiry through their support channels. Additionally, reviewing your account details or any relevant communication may provide clarity on your situation.
If Kings refuses to issue a refund, it may be helpful to carefully review their refund policy for any specifics that could assist you. Additionally, consider reaching out to their customer support team again for further clarification or to provide any additional information regarding your situation. Checking your account details could also reveal any pending actions or communications related to your refund request.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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