It's common for users to overlook billing details until an unexpected charge catches their attention, particularly with automatic subscription renewals. This guide is designed to demystify the refund process at Kings River Country, detailing who is eligible for refunds and providing clear steps to request your money back efficiently. Whether you're new to the process or need a quick refresher, we're here to help you navigate it smoothly and ensure a positive experience.
What You Should Prepare Before Applying For Refund
Membership Information: Your membership ID and any related account details that are specific to your Kings River Country membership.
Transaction ID: The transaction ID from your original payment for the service or product.
Proof of Purchase: A copy of the receipt or confirmation email for the original transaction.
Refund Request Form: Ensure you have completed the Kings River Country specific refund request form if required.
Documented Reason for Refund: A clear explanation of why you are requesting the refund, along with any relevant supporting documentation.
Contact Information: An up-to-date phone number and email address for follow-up communication.
Membership Agreement: A copy of the terms and conditions or membership agreement that may support your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
Debit Card
5-7 working days
Check
10-14 working days
Cash
Immediate
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Kings River Country
At Kings River Country, understanding your eligibility for refunds is important for managing your membership effectively. As a golf community, Kings River Country offers various services and amenities tailored to enhance your experience. Refund eligibility can depend on specific circumstances related to your membership and usage of facilities.
Membership Cancellations: If you decide to cancel your membership at Kings River Country, you may qualify for a prorated refund based on the remaining months of your membership term, contingent on the cancellation policy stated in your membership agreement.
Event Cancellations: In the event that a scheduled event hosted by Kings River Country is canceled, you might be eligible for a full refund of any fees incurred for that event.
Facility Closures: Should the clubhouse or golf course be temporarily closed due to maintenance or unforeseen circumstances, members may qualify for a partial refund or credit towards future services, depending on the duration of the closure and the terms outlined in your membership agreement.
Service Issues: If you experience service-related issues that affect your overall membership experience, such as excessive downtime in booking amenities, you might be eligible for credit or a refund at the discretion of the club management.
Membership Upgrades: When upgrading your membership, if you are charged a fee but later decide to revert to your previous membership level, you may qualify for a refund of the difference, provided the upgrade policy allows for it.
It’s always advisable to review your specific membership agreement and reach out to Kings River Country directly for tailored guidance regarding your eligibility for refunds based on your unique situation.
Step-by-Step Process to Request Your Kings River Country Refund Like a Pro
If you purchased through Kings River Country.com:
Log into your account on clubhouseonline-e3.net.
Navigate to your account settings or billing section.
Locate the transaction or subscription that you want refunded.
Select the option to report an issue or request a refund.
In the message box, mention that you were unaware of the auto-renewal.
Emphasize that the service was not used during the billing period.
Submit your refund request and wait for confirmation via email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your name at the top to access your Apple ID.
Select "Subscriptions."
Find the Kings River Country subscription and tap on it.
Select "Report a Problem" (may require you to tap on link to Apple support).
Choose "Request a refund" and specify the reason for the refund, such as mentioning it renewed unexpectedly.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Go to "Payments & subscriptions" and select "Subscriptions."
Find your Kings River Country subscription and tap on it.
Select "Report a problem" or "Request a refund."
Indicate that you did not intend to renew and request the refund.
Follow the prompts to finish the refund request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to the "My Account" section.
Scroll to the "Manage Your Subscriptions" section.
Locate the Kings River Country subscription and click on it.
Select "Manage subscription" and look for a refund option.
In your refund message, state that you weren't informed about auto-renewal.
Submit your request following the on-screen instructions.
If you purchased through a different platform:
Visit the website where you made the purchase.
Log into your account and go to your order history or subscription settings.
Find the charge or subscription related to Kings River Country.
Look for an option to report an issue or request a refund.
Clearly specify that the service was not used and you were not alerted about renewal.
Follow any additional prompts to complete the refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Kings River Country for Refund
Script
Copy
Subject: Refund Request – Kings River Country Account [Your Email]
Dear Kings River Country Team,
I am writing to request a refund concerning my account. The details are as follows:
[describe reason]
I would like to request a refund in the amount of [Amount]. If applicable, I have attached documentation supporting this request for your review.
Could you please confirm receipt of this email and provide an update on the refund request within the next 3-5 business days?
Thank you for your attention to this matter. If you need any further information, please feel free to contact me at [Your Phone Number].
Sincerely, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
Once approved, you will receive an update on your refund status. This typically takes 1-3 business days.
Processing
Your refund is currently being processed by our finance team.
This can take up to a week. Please be patient as we ensure accuracy in processing.
Refunded
Your refund has been approved and the amount has been returned to your payment method.
You should see the refund reflected in your account within 3-5 business days.
Partially Refunded
A portion of your refund request has been processed.
You will receive an update detailing the refunded amount, and the remaining balance may still be in process.
Completed
The refund process is complete, and all funds have been settled.
You can consider your refund finalized. No further action is needed from you.
Cancelled
Your refund request has been cancelled and will not be processed.
If you believe this is an error, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Kings River Country, members and guests occasionally find themselves in situations where a refund may be warranted. Here are some realistic scenarios where users successfully claimed refunds, illustrating the customer experience with the clubhouse.
Cancellation of a Club Event: A member booked a spot for a golf tournament but had to cancel due to a family emergency. They contacted customer service, provided the necessary details, and received a full refund for the entry fee, ensuring they could participate in future events.
Membership Upgrade Confusion: A user upgraded their membership to gain access to additional amenities, but realized shortly after that the new features were not compatible with their current schedule. After reaching out to support, they received a prorated refund for the difference in membership level, allowing them to switch back to their previous plan.
Disconnect in Schedule for Classes: A guest enrolled in a series of fitness classes but missed the first two sessions due to an unexpected work commitment. Upon contacting the office, they were able to claim a partial refund for the sessions they could not attend, which was processed smoothly by the staff.
Miscommunication on Facility Use: A family reserved a pavilion for a special occasion but discovered upon arrival that it was double-booked. After explaining the situation to the administration, they were pleased to receive a full refund for their reservation fee along with an offer for a complimentary booking for a future date.
The Easiest Way to Get a Kings River Country Refund
If you're frustrated trying to get a refund from Kings River Country—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Kings River Country is straightforward if you know where to look. Follow these tips to ensure you stay updated on your refund progress efficiently.
Check Your Email: Kings River Country sends email notifications regarding refund updates. Be sure to check your inbox for messages from customer service, which will include details about the status of your refund.
Utilize the Account Dashboard: Log into your Kings River Country account and navigate to the Account Dashboard. Here, you can find a dedicated section for Order History where your refund details are tracked.
Visit the Billing Section: In the Billing area of your account settings, you will find specific information regarding any refunds processed, including the expected time frame for when you will see the funds returned.
Mobile App Notifications: If you use the Kings River Country mobile app, enable push notifications to receive real-time updates regarding your refund status directly on your device.
Review Refund Progress Details: Each refund request may include a tracking number or reference ID. Keep an eye on correspondence from Kings River Country for these details, which will help you verify the status of your refund more accurately.
FAQ
Unfortunately, if you forget to cancel your reservation on time, we are unable to issue a refund for that booking. We recommend checking the cancellation policy prior to your reservation to ensure you are aware of the timeframes. If you have further questions, please feel free to reach out to our customer service team for assistance.
Refunds typically take between 5 to 10 business days to process, depending on the bank or financial institution involved. Once the refund is initiated, you may see the amount credited to your account within that timeframe. Please allow some additional time for processing by your bank.
If you see a charge but do not have an active subscription, please first check your account to confirm your subscription status. If you still have questions, contact Kings River Country's customer support for assistance. They will be able to provide you with more information regarding the charge.
If you are unable to receive a refund directly from Kings River Country, consider reaching out to their customer service team again for further assistance. You might also explore escalating your request within their support system for additional options. Reviewing your account details with them can help clarify your situation and outline any next steps.
If Kings River Country declines to issue a refund, it's advisable to review their refund policy for clarity on their terms. You may also consider reaching out to customer support again for further assistance or clarification regarding your account details, as they may provide additional insights into your situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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