Managing subscriptions can often be an afterthought until an unexpected charge catches your attention. If you've found yourself in this situation with Kinyan Torah, you may be wondering how the refund process works and whether you are eligible. This guide is here to walk you through the steps of requesting a refund, ensuring you have all the information you need to navigate the process smoothly and efficiently.
What You Should Prepare Before Applying For Refund
Account Email: Ensure you have the email address linked to your Kinyan Torah account.
Transaction ID: Locate the specific transaction ID for the service or product you are requesting a refund for.
Purchase Date: Note the date on which the purchase was made, as it may be necessary for processing your request.
Reason for Refund: Prepare a clear explanation for why you are requesting a refund, referencing specific issues or dissatisfaction.
Proof of Purchase: Gather any receipts or confirmation emails received upon purchase, which may be needed to validate your claim.
Service/Program Details: Include specifics about the service or program you were enrolled in to help expedite the refund process.
Previous Correspondence: If applicable, include any emails or messages you have exchanged with Kinyan Torah regarding the refund for context.
Refund Policy Review: Familiarize yourself with Kinyan Torah’s refund policy to ensure your request aligns with their guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
ACH Transfer
7-10 working days
Check
10-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Kinyan Torah
At Kinyan Torah, understanding your rights regarding refunds is essential as you navigate our educational offerings. Our services are designed to provide valuable resources and opportunities for learning, and we want to ensure that you have clarity on the refund eligibility based on specific scenarios related to your engagement with our services.
The following situations may qualify for a refund or adjustment of your account:
Service Disruption: If you experienced an unexpected interruption of our digital learning resources that lasted for an extended period, you may be eligible for a pro-rated refund for the time the service was unavailable.
Course Cancellation: In the event that a course you registered for is canceled by Kinyan Torah, you will be eligible for a full refund for the fees associated with that course.
Account Management Issues: If you've encountered challenges accessing your account that significantly hindered your ability to engage with our resources, this may warrant a review for a potential adjustment or refund based on your specific situation.
Billing Discrepancies: If there are clarifications needed regarding the billing for services rendered, such scenarios might lead to a review and possible refund depending on the resolution of those inquiries.
We encourage users to reach out to our support team for any questions or clarifications regarding your specific situation or to discuss potential eligibility for any refunds. Our goal is to ensure a smooth and satisfactory experience with Kinyan Torah.
Step-by-Step Process to Request Your Kinyan Torah Refund Like a Pro
If you purchased through KinyanTorah.com:
Visit the ykths.org website and log into your account.
Navigate to the Account Settings section.
Select Billing History from the options provided.
Locate the transaction for your membership or subscription.
Click on Request Refund next to the transaction.
Fill out the refund request form:
Mention that your membership was renewed without proper notice.
State that you have not utilized the service since the renewal.
Include any other relevant details to support your request.
Submit the request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your iPhone/iPad.
Tap your Apple ID at the top of the menu.
Select Subscriptions.
Find the Kinyan Torah subscription in the list.
Tap on Cancel Subscription (if required for refund eligibility).
Go back and tap on your Kinyan Torah subscription again.
Select Report a Problem.
Choose the option that best fits your issue, mentioning:
The subscription renewed without notice.
You haven’t used the account.
Submit your report.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the Menu icon (three horizontal lines).
Select Account and then Purchase History.
Locate your Kinyan Torah transaction.
Tap on it and then select Report a Problem.
Explain that:
The subscription auto-renewed without any notification.
The service was not utilized, justifying your request.
Submit your details and await a response from Google Play.
If you purchased through Roku:
Navigate to the Roku homepage and log into your account.
Select Manage Account.
Click on Billing.
Find the Kinyan Torah subscription under Your Subscriptions.
Click on Cancel Subscription to stop future charges.
After cancellation, go to the Help section.
Select Contact Support.
Provide information that the subscription.
Emphasize that you weren’t notified prior to renewal and that you make no use of the service.
Submit your request and monitor your email for any updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I hope this message finds you well. I am writing to request a refund for my account. The details of the billing situation are as follows: [describe reason].
I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation to support this request.
Could you please confirm receipt of this email and provide an update regarding my request within 3-5 business days?
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but not yet processed.
Your refund is under review, and you will be notified once it progresses.
Processing
The refund is currently being processed by our team.
Please allow 3-5 business days for the refund to be completed.
Refunded
The refund has been successfully issued.
The funds should reflect in your account within 5-7 business days.
Partially Refunded
A portion of your original transaction amount has been refunded.
Check your account for the refund amount; for queries, please contact support.
Completed
The refund process is fully completed.
You can verify your account to confirm receipt of the full or partial refund.
Canceled
The refund request has been canceled, either by the user or the support team.
No action is required; if you wish to re-initiate the refund, please contact support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Kinyan Torah, users can sometimes encounter situations where they may need to request a refund. Here are a few realistic scenarios illustrating how these requests were successfully resolved:
Subscription Cancellation Mistake: A user, while trying to cancel their subscription to Kinyan Torah's online learning platform, accidentally opted for a different plan. Upon realizing the mistake shortly after, they reached out to customer service and were able to get a refund for the extra charge while transitioning back to their original plan.
Account Activation Confusion: After a user mistakenly activated a premium service for a month without intending to, they contacted Kinyan Torah's support team. The representative clarified the options and facilitated a refund for the unplanned charge, ensuring the user was settled back to their basic account.
Content Access Issue: A subscriber experienced an interruption in accessing course materials due to technical difficulties. They promptly notified Kinyan Torah’s support, who, after verifying the issue, offered a partial refund for the month affected, allowing the user to have peace of mind while continuing their studies.
Multiple Membership Inquiries: A user noticed they had inadvertently signed up for multiple memberships during a promotional period without realizing it. Reaching out for clarification, they were able to confirm their preferred plan, and Kinyan Torah's team assisted in processing a refund for the additional memberships seamlessly.
The Easiest Way to Get a Kinyan Torah Refund
If you're frustrated trying to get a refund from Kinyan Torah—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Kinyan Torah is straightforward and efficient. By utilizing available tools and resources, you can easily stay informed about the progress of your refund.
Email Updates: Kinyan Torah sends out email notifications for each refund request. Look for emails from support@ykths.org with the subject line containing "Refund Update" to get the latest information on your refund status.
Account Dashboard: Log into your Kinyan Torah account and navigate to the Order History section. Here, you can see the status of your refunds along with estimated processing times.
In-App Notifications: If you are using the Kinyan Torah mobile app, make sure to check the Notifications tab. Updates about refund processes will appear here, keeping you informed in real time.
Billing Section: Visit the Billing section within your account settings. This area provides detailed information about all transactions, including pending refunds and their current statuses.
Customer Support: If you have not received updates, contact Kinyan Torah customer support directly through the Help Center for assistance. Have your order number ready for quicker resolution.
FAQ
Refunds at Kinyan Torah typically require timely cancellation as per the terms of service. If a cancellation is missed, it may not be possible to issue a refund, so we recommend reviewing the cancellation policy carefully. If you are facing any issues, please reach out to our support team for assistance.
Refunds from Kinyan Torah typically take 5 to 10 business days to process, depending on your bank's policies. Once the refund is initiated, you will receive a confirmation email, and the funds should appear in your account shortly after processing.
If you notice a charge but do not have an active subscription, please check your account to ensure you are not signed up for a different plan or trial. If everything appears correct and you still have questions, contact our customer support for assistance in reviewing your account details.
If you are unable to obtain a refund directly from Kinyan Torah, consider reaching out to their customer service again for further assistance. Additionally, you may want to explore the possibility of escalating your inquiry within their support system for more comprehensive help. Reviewing your account details and previous communications could also provide clarity on your situation.
If Kinyan Torah is unable to issue a refund, you may want to review their refund policy for any specific conditions or timelines that may apply. Additionally, consider reaching out to their support team again for further clarification or assistance. Checking your account details and any correspondence may also provide useful information regarding your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)