Many users often overlook billing details until an unexpected charge catches their attention, like an automatic subscription renewal. If you've purchased Kiva Confections - Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies and need assistance with refunds, this guide is here to help. We will walk you through the refund process, clarify who is eligible, and outline the steps you need to take to request your money back efficiently. Let's ensure you have all the information you need for a smooth refund experience.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your purchase confirmation email.
Transaction ID: Gather the transaction ID associated with your payment method to verify the purchase.
Purchase Date: Have the date of your purchase ready for reference when initiating the refund process.
Reason for Refund: Clearly outline the reason for requesting a refund, as Kiva Confections may ask for this information.
Unopened Packaging: Ensure that the gummies are in their original, unopened packaging, as this is often a requirement for refunds.
Proof of Buy: Keep a copy of the receipt or order confirmation that you received via email.
Contact Information: Prepare your account email and phone number used during purchase, as you may need to authenticate your identity.
Documentation of Issues: If applicable, document any issues or adverse effects you've experienced, as Kiva may require this information for returns related to product quality.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Shop Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Kiva Confections - Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies
Users of Kiva Confections - Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies have specific rights regarding their purchases, particularly in relation to eligibility for refunds. Knowing the relevant circumstances can help customers determine if they might qualify for a refund based on their purchase experiences.
Kiva Confections primarily operates as an e-commerce brand, offering consumable products designed for recreational and therapeutic use. As such, certain scenarios are pertinent when considering refund eligibility:
Product Damage or Defect: If the gummies arrive damaged or defective upon delivery, customers may be eligible for a refund or replacement. Evidence, such as photographs of the damaged product, will help facilitate this process.
Incorrect Items Received: In instances where customers receive the wrong product or flavor, they may qualify for a refund or an exchange for the correct item.
Order Cancellation: Customers who wish to cancel their order before it has been processed may be eligible for a full refund. It’s important to act promptly to ensure that the cancellation is managed effectively.
Shipping Issues: In cases where the product is lost during shipping or not received as expected, users may be able to request a resolution, which could include a refund or replacement product, based on the specific circumstances.
Reservation of Rights: Kiva Confections reserves the right to evaluate refund requests on a case-by-case basis, thus some situations may require additional information to determine eligibility.
Customers are encouraged to reach out to Kiva Confections' customer service for specific guidance regarding their cases to ascertain their eligibility for refunds based on the outlined scenarios.
Step-by-Step Process to Request Your Kiva Confections - Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies Refund Like a Pro
If you purchased through shopkivaconfections.com:
Visit shopkivaconfections.com.
Scroll down to the bottom of the homepage and click on ‘Contact Us’.
Select the appropriate ‘Support’ option from the dropdown menu.
Fill out the contact form with your details:
Include your order number to expedite the process.
Mention that the subscription renewed without prior notice.
State clearly that you wish to request a refund for the purchase.
Submit the form and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top.
Select Subscriptions.
Find the Kiva Confections subscription and tap on it.
Scroll down and select Report a Problem.
Choose the option that best describes your refund request.
Mention that you weren’t aware of the renewal.
Emphasize that the account was unused or inactive.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the menu icon (three horizontal lines) in the top-left corner.
Select Account.
Select Purchase History.
Find the Kiva Confections item and tap Report a problem.
Choose the option for a refund request and provide the necessary information.
Point out that the subscription renewed unexpectedly.
Mention any lack of usage during the subscription period.
Follow the prompts to finalize your request.
If you purchased through Roku:
Go to my.roku.com and sign in to your account.
Navigate to Manage Account.
Click on Your Subscriptions.
Locate the Kiva Confections subscription.
Select Cancel Subscription.
After cancellation, return to the account settings and click on Help.
Choose contact support and explain you are requesting a refund due to unexpected renewal.
Mention the account had no activity.
Request a review of your situation for a refund.
Submit your request and await their response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Kiva Confections - Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies for Refund
I am writing to request a refund for the Kiva Confections - Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies. [describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached any relevant documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
You will be notified once your request is processed. Please allow up to 3 business days for processing.
Processing
Your refund is currently being processed by our team.
Refunds may take up to 5 business days to complete. Thank you for your patience.
Refunded
Your refund has been approved and processed successfully.
The amount will be credited back to your original payment method within 3-7 business days.
Partially Refunded
A portion of your order has been refunded due to eligibility criteria.
You will see a credit for the refunded amount on your payment method. Review the details for clarification.
Completed
The refund process has been fully completed.
You should have received your funds back and can continue enjoying our delicious gummies.
Canceled
Your refund request has been canceled, either by you or Kiva Confections.
If you have any questions, please reach out to our customer service team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
When using Kiva Confections - Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies, users occasionally find themselves navigating various account management situations. Here are some realistic scenarios where users successfully claimed refunds:
Missing Package: A customer ordered a pack of Camino Midnight Blueberry gummies but did not receive their shipment within the expected timeframe. After checking the tracking information and confirming that the package was not delivered, they contacted customer support. The team promptly issued a refund for the undelivered order, ensuring customer satisfaction.
Product Satisfaction: After trying the Camino Midnight Blueberry 'Sleep' gummies, a user experienced unexpected effects that did not align with their expectations. They reached out to Kiva Confections' support team, explained their experience, and requested a refund. The support team reviewed the case and approved the refund as per their customer satisfaction policy.
Subscription Adjustment: A user who subscribed to Kiva's monthly delivery of the gummies realized they needed to pause their subscription due to a schedule change. After submitting a support request for a temporary hold, the team processed the adjustment and issued a refund for the unused portion of the subscription, ensuring a smooth transition.
Incorrect Order: A customer received a different flavor of gummies than the one they ordered. They reached out to Kiva Confections, providing their order details and photos of the product. The customer service team quickly resolved the issue by issuing a refund for the incorrect item and sending out the correct flavor without charge.
The Easiest Way to Get a Kiva Confections - Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies Refund
If you're frustrated trying to get a refund from Kiva Confections - Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Kiva Confections is a straightforward process. Follow these steps to efficiently monitor the progress of your refund for Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies:
Check Your Email for Updates: Once your refund request is processed, Kiva Confections sends an email notification detailing the status of your refund. Look for emails from support@kivaconfections.com for specific updates.
Log Into Your Account: Visit the Kiva Confections website and log into your account. Navigate to the Order History section where you can view the status of your previous orders, including any refunds that have been initiated.
Account Dashboard Insights: Your account dashboard provides a comprehensive view of all your purchases and their respective statuses. Here, you can see if your refund has been approved or is still in process.
Mobile App Notifications: If you have the Kiva Confections mobile app, enable push notifications to receive real-time updates about your refund status, ensuring you’re always informed.
Refund Progress Information: Kiva Confections provides details about the refund process in both your account and email updates. Look for indicators such as "Refund Initiated,” "Refund Approved,” or "Refund Processed” to understand where your request stands.
Customer Support Access: If you have questions about your refund status, you can easily reach out to Kiva Confections customer support through the Help section on the website or in the app for further assistance.
FAQ
If you forgot to cancel your order for the Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies, refunds will be evaluated on a case-by-case basis. We encourage you to reach out to our customer service team as soon as possible to discuss your situation and explore available options. Your satisfaction is important to us, and we're here to help!
Refunds for Kiva Confections purchases typically take 5-7 business days to process once initiated. However, the time it takes for the funds to appear in your account may vary depending on your bank or payment provider. Please allow some additional time for processing on their end.
If you see a charge but do not have an active subscription, please first check your account for any previous orders or transactions. If you still have questions, contact our customer support team with the details of the charge, and they will assist you in resolving the issue.
If you're unable to obtain a refund for Kiva Confections - Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies, consider reaching out to customer service again for further assistance. You can also explore escalating your inquiry within their support system for additional options. Additionally, reviewing your account details and past communications may provide clarity and help facilitate the resolution process.
If Kiva Confections - Camino Midnight Blueberry 'Sleep' 5mg CBN Gummies refuses to issue a refund, review the refund policy to ensure your situation aligns with their guidelines. You may also consider reaching out to their customer support team again for further clarification or to discuss your concerns. Additionally, check your order details and confirmation email to verify all necessary conditions have been met.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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