Overview
Knowt is a helpful study tool that uses smart AI to make studying easier. You can upload your notes, PDFs, lecture videos, or audio, and it automatically creates study guides, flashcards, and notes for you. It also has a friendly AI helper named Kai that answers questions about your study material and helps you understand practice questions better. Students can study with different modes like quizzes, matching games, and flashcards, covering subjects like math, science, history, and languages. The best part is that many features are free and available on their website, mobile app, and a browser extension, so you can study anywhere. It's especially useful for students preparing for big exams like AP, IB, GCSE, and A-Levels.
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The description is based on direct information from the official Knowt website, which clearly outlines their services and the features targeted at helping students study efficiently using AI tools.
How to Get a knowt Refund: Step by Step
If you purchased through Knowt.com website:
- Visit settings on Knowt.com and log into your account.
- Navigate to the "Your Plan" tab.
- Click "Cancel Subscription." Cancelling the subscription is required before requesting a refund.
- Provide a clear reason for cancelling the subscription to complete the cancellation process.
- Submit the cancellation request.
- If you are within 48 hours of the initial subscription or renewal, you are eligible for a full refund minus approximately 3.5% transaction fees incurred by Knowt.
- If requesting a refund between 48 and 72 hours after renewal, you may be eligible for a 50% refund minus transaction fees.
- Allow 5-10 business days for the refund to be processed and credited back to your original payment method.
- If you have questions or issues, use the built-in support chat on Knowt.com to contact support for assistance.
If you purchased through Apple iOS:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the Settings menu.
- Select Subscriptions from the list.
- Find and tap the Knowt subscription.
- Tap Report a Problem or Refund link to start the refund process.
- Sign in to your Apple account on the webpage that opens if prompted.
- Choose the reason for your refund, emphasizing that the subscription renewed without notice or that the app was unused.
- Submit the refund request through Apple.
If you purchased through Google Play (Android):
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions and locate your Knowt subscription.
- Tap Cancel subscription if not already cancelled.
- Go back to the profile icon, then tap Payments & subscriptions again, and select Budget & order history.
- Find the Knowt subscription charge, then tap Report a problem.
- Choose a reason for the refund request; mention the subscription renewed unexpectedly or that you did not use the service.
- Fill in any required details and submit the request.
Email
The email is not available.
Tips and Tricks for Getting a knowt Refund
- Contact support quickly after realizing you want a refund to show promptness and sincerity.
- Be polite and clear in your communication, emphasizing your reason without aggression.
- Detail specific problems you encountered with the service, rather than vague dissatisfaction.
- Reference any trial period or unpaid usage to argue the refund eligibility.
- Escalate the issue by asking to speak with a supervisor if the frontline support denies your request.
- Use email over other communication for better documentation and formal records.
- Timing matters: request refunds early in the subscription cycle or trial period.
- Mention competitor offerings (like free features on Quizlet) to strengthen your negotiation position.
- Persist politely and follow up multiple times if necessary, showing earnestness.
- Share your refund request on forums (Reddit, etc.) if a resolution is not offered to potentially get company attention.
Why Do People Request Refunds from knowt
- Heavy ad load that interferes with app usage, making the screen hard to see or causing crashes.
- Bugs such as flashcards not saving, lost progress, and app functionality issues.
- Unauthorized or unexpected charges after free trials or subscription cancellation.
- Poor customer support or unresponsiveness to refund requests.
- Subscription renewal mistakes or mistaken signing up/renewing paid subscriptions.
- Continued charges after membership cancellation, leading to chargebacks or refund requests.
- Frustration from degraded user experience compared to a previously useful and free version.
knowt Refund Script
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Hello Knowt Team,
I hope this message finds you well. I am writing to address a billing issue that I recently encountered. I noticed an accidental charge on my account that I did not authorize.
Given the circumstances, I kindly request a refund for this charge. I would appreciate your assistance in resolving this matter as soon as possible.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
knowt Refund Policy
Knowt's refund policy allows for a full refund within 48 hours of subscription or renewal. If a request is made up to 72 hours later, a 50% refund is available. It is important to note that purchases made through iOS or Android devices are not eligible for refunds.
The Easiest Way to Get a knowt Refund
If you’re frustrated trying to get a refund from knowt—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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