Billing matters often come to the forefront when an unexpected charge appears, such as an automatic subscription renewal. This guide is designed to help you understand how LANKAR's refund process works, who qualifies for a refund, and the simple steps to request your money back swiftly. We aim to make this experience as smooth as possible, ensuring that you feel supported throughout the process.
What You Should Prepare Before Applying For Refund
Order Number: Ensure you have your unique order number from the confirmation email.
Transaction ID: Locate the transaction ID associated with your purchase for tracking.
Account Details: Have your LANKAR account email and password ready for login verification.
Purchase Receipt: Download and keep a copy of your purchase receipt for reference.
Proof of Issues: Document any issues with the product/service, including screenshots or photographs if applicable.
Refund Request Form: Complete LANKAR's official refund request form provided on their website.
Return Shipping Information: If applicable, prepare for return shipping including tracking number and carrier details.
Refund Policy Review: Familiarize yourself with LANKAR's specific refund policy to ensure compliance.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
LANKAR Wallet
Immediately
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from LANKAR
At LANKAR, we strive to ensure our users have a clear understanding of their rights regarding refunds and eligibility. Our platform functions as a subscription-based service that offers valuable resources and tools tailored to enhance user experience. Understanding the circumstances under which refunds may be applicable is essential for our users to effectively manage their accounts and subscriptions.
The following situations may qualify for refunds based on the unique nature of LANKAR's services:
Service Not Received: If a user experiences a technical issue that prevents them from accessing or utilizing the services offered for a considerable period, they may be eligible for consideration regarding a refund for the affected subscription period.
Cancellation within the Grace Period: Users who cancel their subscriptions during any designated grace period after the initial signup may be eligible for a full refund, contingent on account status and service use during that period.
Content or Service Quality Issues: Users who find that the content or service does not meet the quality or standards promoted at the time of purchase may have grounds to inquire about a possible refund.
Billing Errors: If a user notices a discrepancy in their billed amount that does not align with their subscription plan, they should seek clarification. A resolved billing error may result in a refund for the difference, if applicable.
Changes to Service Terms: In the event that LANKAR makes substantial changes to service terms that affect the user’s experience, those users may inquire about their eligibility for refunds based on the adjusted terms.
We encourage our users to contact LANKAR's customer support for specific inquiries regarding their situation, as each case can be unique based on account management and usage patterns.
Step-by-Step Process to Request Your LANKAR Refund Like a Pro
If you purchased through LANKAR.com:
Visit the LANKAR website and log into your account.
Navigate to the Account Settings page.
Locate the Billing History section to view your recent transactions.
Identify the transaction related to your membership or subscription.
Click on the Request Refund option next to the transaction.
Fill out the required information, including reason for the refund, such as:
The membership renewed unexpectedly.
The account has been inactive and was not used.
Submit your request and check your email for a confirmation notice.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the LANKAR subscription you wish to refund.
Choose the Report a Problem link.
Select Billing Issues and state your reason, such as:
The subscription renewed without any notice.
You did not use the service during the subscription period.
Follow the prompts and submit your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines) in the top-left corner.
Select Account and then navigate to Purchase History.
Locate your LANKAR transaction.
Tap on the transaction and select Request a Refund.
Provide a reason for the request, such as:
You weren't notified of the renewal.
The service was not used, and you wish to avoid further charges.
Submit your refund request through the instructions given.
If you purchased through Roku:
Sign into your Roku account on their official website.
Visit the Manage Account section.
Select Manage Subscriptions.
Find the LANKAR subscription in your list.
Choose Cancel Subscription, if this is required for the refund.
After cancellation, use the Contact Us form to submit a refund request.
In your message, mention:
The subscription renewal occurred without notice.
The account was not utilized, and you wish to receive your funds back.
Submit your request and await a response from customer service.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached supporting documentation for your review.
Could you please confirm the status of my request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received and is awaiting review.
Your refund has been initiated, but no action has been taken yet. Please allow up to 3 business days for processing.
Processing
The refund is currently being processed by our team.
Your request is under review, and we aim to complete it within 5 business days.
Partially Refunded
A portion of the refund has been processed.
You will receive a partial amount back, with details available in your account. Check your transaction history for specifics.
Refunded
The refund has been completed successfully.
Funds have been returned to your original payment method. Allow up to 7 business days for processing by your bank.
Canceled
The refund request has been canceled.
Your refund request is no longer active. If you believe this is an error, please contact customer support.
Completed
The refund process is fully complete.
All actions related to your refund are finalized. No further action is required from you.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At LANKAR, users may occasionally find themselves navigating the intricacies of subscriptions or product usage. Below are a few realistic scenarios where users successfully claimed refunds, reflecting common interactions with the platform.
Subscription Adjustment: A user decided to downgrade their premium subscription plan to a basic plan but inadvertently renewed their original premium plan for an additional month. After contacting LANKAR's support, they received a refund for the difference in subscription fees.
Service Interruption: A user experienced unexpected downtime during a critical period when utilizing LANKAR's digital services. Upon reporting the service interruption to customer support, they were issued a refund for the downtime, allowing them to continue their activities uninterrupted.
Account Cancellation Timing: After canceling their subscription, a user noticed they were billed for the next cycle. Upon verifying their cancellation date with LANKAR's support team, they received a prompt refund for the recent charge, confirming the cancellation was processed on time.
Billing Clarification: A user inquired about a charge that appeared on their account, leading to the discovery of a billing cycle overlap due to an account upgrade. LANKAR’s customer service clarified the situation and offered a refund for the extra charge, ensuring the user felt comfortable with their account status.
The Easiest Way to Get a LANKAR Refund
If you're frustrated trying to get a refund from LANKAR—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with LANKAR is seamless and user-friendly. To stay updated, follow these steps:
Email Notifications: LANKAR sends timely updates regarding your refund status via email. Look out for messages from support@lankar.com that provide detailed information about your refund request.
In-App Notifications: If you have the LANKAR mobile app, make sure to enable notifications. You will receive push alerts whenever there is a change in your refund status, offering real-time updates directly on your device.
Account Dashboard: Log in to your LANKAR account and navigate to the Order History section. Here, you can view the current status of your refund request, including whether it's in progress or completed.
Billing Section: Visit the Billing section of your account settings. This part of the dashboard displays detailed transactions, including any refunds processed, with timestamps and reference numbers for your records.
Detailed Progress Information: LANKAR provides a breakdown of your refund progress within the app. Check for updates indicating if your refund is being reviewed, processed, or completed.
Customer Support: If you have further questions regarding your refund, you can directly contact LANKAR’s support team through the Help Center. They can provide specific updates on your refund status upon verifying your account details.
FAQ
Refunds for subscriptions are typically governed by the terms agreed upon at the time of purchase. If you forgot to cancel in time, we recommend reviewing our cancellation policy or reaching out to customer support for further assistance, as they may be able to provide guidance based on your specific situation.
Refunds typically process within 5-10 business days, depending on your bank or payment provider's policies. While we initiate refunds promptly, the exact time for the funds to appear in your account can vary.
If you see a charge but do not have an active subscription, please first check your account settings for any past subscriptions or free trials. If you still believe the charge is incorrect, contact our customer support team through the website for assistance in resolving the issue.
If you are unable to receive a refund directly from LANKAR, consider reaching out to customer service again for further assistance. You may also explore escalating your request within LANKAR's support system. Additionally, reviewing your account details and transaction history could provide more context for your situation.
If LANKAR refuses to issue a refund, you may want to review their refund policy for any specific terms or conditions that apply to your situation. Additionally, consider reaching out to customer support again for further clarification or to discuss your concerns. It can also be helpful to check your account details to ensure all information is accurate and current.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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