How to Get a LARCHMONT SANCTUARY Refund

• Account Information: Have your account login details ready to access your client portal for verification.
• Transaction ID: Locate the unique transaction ID from your original purchase confirmation email for easy reference.
• Date of Service: Note the specific date and time of the service or product usage to match it with our records.
• Receipts: Gather all receipts or proof of purchase that include the transaction details of your visit or purchase.
• Service Details: Specify the treatment or service you received (e.g., massage therapy, energy healing) that you are seeking a refund for, along with any relevant details.
• Reason for Refund: Clearly outline your reason for the refund request, providing any necessary context or supporting details.
• Personal Identification: Prepare a form of ID or other identification if requested for verification purposes.
• Contact Information: Ensure that your email and phone number are current and correct for communication regarding your request.

At LARCHMONT SANCTUARY, users are encouraged to understand their rights regarding refunds for the services offered. LARCHMONT SANCTUARY provides holistic wellness services, which may include guided practices, workshops, and wellness consultations. Users may qualify for a refund under specific circumstances related to their engagement with these offerings.

The following situations might be relevant for determining eligibility for refunds:

• Service Cancellations: If a user cancels a pre-booked session or workshop with appropriate notice as stipulated in the cancellation policy, they may be eligible for a refund of any fees paid for that service.
• Class Rescheduling: If a scheduled class or workshop is rescheduled by LARCHMONT SANCTUARY and a user prefers not to attend the new date, they might be eligible for a refund for that particular session.
• Session Quality Concerns: If a user feels that a service did not meet the expectations set by LARCHMONT SANCTUARY, they may inquire about a refund or credit for future services based on the specifics of their experience.
• Account Cancellation: If a user decides to discontinue their membership or subscription to LARCHMONT SANCTUARY services, they may discuss eligibility for a prorated refund, depending on the timing of their cancellation and the terms of their subscription agreement.
• Membership Benefits Issues: Should a user encounter issues accessing member-exclusive content or benefits that were promised, they might explore a refund or credit for the period in which they could not access these services.

For the most accurate information regarding eligibility and refund processing, users are encouraged to refer to LARCHMONT SANCTUARY's official policies or contact their customer service for assistance tailored to individual circumstances.

At LARCHMONT SANCTUARY, members often navigate various subscription and service-related inquiries. Here are some real user scenarios where refunds were successfully claimed:

• Change of Heart on Membership Levels: A user decided to upgrade from a basic to a premium membership but accidentally selected the wrong tier. Upon reaching out to customer service within the same billing cycle, they received a prompt refund for the excess charge and were able to enroll in the correct plan.
• Event Cancellation: A member booked a spot in a wellness workshop but was unable to attend due to unforeseen circumstances. After submitting a request a few days prior, they were pleasantly surprised to receive a full refund for the workshop fee, reflecting LARCHMONT SANCTUARY's commitment to customer satisfaction.
• Billing Query Post-Cancellation: After canceling their subscription to a monthly meditation series, a user found that they were still billed for an upcoming month. They contacted support for clarification and received a refund, along with helpful information on managing their account status moving forward.
• Miscommunication About Trial Period: A new member misread the terms of their trial membership and was charged at the end of the trial for continuation. Once they reached out to customer support for clarification, they were issued a refund and assisted in understanding how to adjust their preferences in the future.

At LARCHMONT SANCTUARY, we understand that tracking your refund status is important for your peace of mind. Here’s how you can efficiently keep an eye on the progress of your refund:

• Email Notifications: Keep an eye on your registered email. LARCHMONT SANCTUARY sends updates regarding your refund status directly to your inbox. Look for emails with the subject line "Refund Status Update" to stay informed.
• In-App Notifications: If you use our mobile app, you can receive instant notifications regarding your refund. Make sure notifications are enabled in your app settings for timely updates.
• Account Dashboard: Log in to your account on our website and navigate to the "Order History" section. Here, you can check the status of your refund under the corresponding order details.
• Billing Section: For a quick overview, visit the "Billing" section in your account settings. This area provides detailed information about your recent transactions and any active refunds.
• Estimated Time Frames: In all refund notifications, we provide estimated timelines for when you can expect your funds to be processed. Check these details for clarity on when your refund will be completed.
• Support Contact: If you have questions or concerns about your refund status, you can reach out to our support team through the "Help" section. They are available to assist you with any specific inquiries you may have.