Many users seldom consider their billing details until they encounter an unexpected charge, such as an automatic subscription renewal. This guide is designed to clarify how refunds work for Level I: Obedience Foundations, detailing who is eligible for a refund and the straightforward steps to request one efficiently. Our goal is to ensure you feel informed and supported as you navigate the refund process.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your account details including username and email associated with your Level I: Obedience Foundations account.
Transaction ID: Locate the unique transaction ID from your purchase confirmation email or your account order history.
Course Details: Gather specific information about the course, including the start date and duration of the Level I: Obedience Foundations program.
Refund Reason: Clearly outline your reason for requesting a refund, as this is often required.
Proof of Payment: Keep a copy of your payment receipt or confirmation email that includes the transaction value.
Contact Records: Document any previous correspondence relating to the course or refund process, if applicable.
Cancellation Policy: Review and have the Level I: Obedience Foundations cancellation policy on hand to ensure your request aligns with their terms.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Venmo
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Level I: Obedience Foundations
Level I: Obedience Foundations is dedicated to providing users with a positive experience while learning obedience training techniques for their dogs. Understanding your rights regarding refunds is important for managing your subscription effectively.
Refund eligibility is generally assessed based on specific scenarios relevant to the nature of our service. Here are some situations where users may qualify for a refund:
If you purchased a course package but were unable to access the materials due to technical difficulties on our platform, you might be eligible for a refund.
In the event that the content presented does not match the description provided prior to your purchase, this discrepancy could warrant consideration for a refund.
If you feel that our service did not meet your expectations due to a material issue with the course delivery, this may also qualify for refund eligibility.
Should you choose to discontinue your subscription during a free trial period, you would not incur charges and therefore would not pursue a refund.
Please note that eligibility for refunds is evaluated case-by-case. We encourage users to reach out to our customer support team for clarification on specific situations or to discuss any concerns regarding your account.
Step-by-Step Process to Request Your Level I: Obedience Foundations Refund Like a Pro
If you purchased through Level I: Obedience Foundations.com:
Visit the Level I: Obedience Foundations website and log into your account.
Navigate to the 'Billing' or 'Account Settings' section.
Locate the 'Subscription Management' or 'Manage Subscription' option.
Click on 'Request Refund' or 'Cancel Subscription' (if necessary).
In your refund request, mention that you did not receive sufficient notice before your subscription renewed.
Emphasize that the account was not actively used during the billing period.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select 'Subscriptions'.
Find and tap on Level I: Obedience Foundations subscription.
Tap on 'Cancel Subscription' and confirm.
Go to the App Store and scroll down to 'Support' to reach the refund request page.
Choose 'Report a Problem' and locate your subscription purchase.
In your message, state that the subscription renewed without prior notice.
Stress that the service was not used and you were unaware of the upcoming charge.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select 'Payments & subscriptions'.
Choose 'Subscriptions' and find Level I: Obedience Foundations.
Tap on 'Manage' and then 'Cancel Subscription'.
Next, go back to ‘Payments & subscriptions’ and select 'Budget & history'.
Find the subscription charge and tap on it.
Select 'Request a refund', then provide details explaining the renewal caught you by surprise.
Note that you did not make use of the service in the last billing cycle.
If you purchased through Roku:
Access your Roku device and go to the home screen.
Select 'Streaming Channels' and then 'My Channels'.
Find and highlight Level I: Obedience Foundations channel.
Press the * (star) button on your remote to open options.
Choose 'Manage Subscription' and select 'Cancel Subscription'.
Visit the Roku billing website from a browser and log in.
Navigate to your subscription history and find the relevant charge.
Select the charge and choose 'Request a Refund' with a note.
Mention the unexpected renewal and that you did not use the service.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Level I: Obedience Foundations for Refund
I am writing to request a refund regarding my Level I: Obedience Foundations account. My billing situation is as follows: [describe reason].
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation for your reference.
Could you please confirm the receipt of this request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
You will be notified once your request has been processed. This may take up to 5 business days.
Processing
Your refund is currently being processed by our team.
Expect your refund to be completed in 3-7 business days. Keep an eye on your payment method for updates.
Refunded
Your refund has been successfully completed, and the funds have been returned to your account.
You should see the refunded amount in your account shortly, usually within 3-5 business days.
Partially Refunded
A portion of your refund request has been approved and processed.
The remaining balance may be eligible for future credits based on our policy. Check your account for details.
Canceled
Your refund request has been canceled, either by you or due to policy violations.
If you did not initiate this, please contact our support team for assistance.
Completed
Your refund request has been fully processed and is finalized.
No further action is needed on your part, and you can check your account for the updated balance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Here are some realistic scenarios where users successfully claimed refunds from Level I: Obedience Foundations, highlighting common situations related to their services:
A user signed up for the Level I virtual training course but faced scheduling conflicts that prevented them from attending the sessions. After discussing their situation with customer support, they were able to receive a full refund for their registration fee.
After purchasing an obedience training package as a gift, the recipient realized they already had a prior commitment and could not attend the classes. The user contacted Level I: Obedience Foundations and successfully received a refund upon providing details of the situation.
A participant purchased access to a week-long workshop but had an emergency come up, preventing their participation. They reached out to the support team before the workshop started, and after verifying their circumstances, they were offered a full refund for the workshop fee.
A user experienced technical difficulties accessing the online training materials and decided to discontinue their subscription. Upon informing customer service, they were assisted with obtaining a refund for the remaining period of their subscription, thus resolving their issue amicably.
The Easiest Way to Get a Level I: Obedience Foundations Refund
If you're frustrated trying to get a refund from Level I: Obedience Foundations—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with Level I: Obedience Foundations is straightforward when you know where to look and what to expect. Follow these tips to stay updated on your refund progress:
Email Notifications: After submitting a refund request, watch for email updates directly from Level I: Obedience Foundations. They will provide you with notifications regarding the status of your refund, including when it’s being processed and when it has been issued.
In-App Notifications: If you’re using the Level I: Obedience Foundations app, check your notifications for real-time updates on your refund. Updates are sent directly to the app, ensuring you receive messages promptly.
Account Dashboard: Log into your account on the Level I: Obedience Foundations website. Navigate to the Order History section in your dashboard to view the status of your refund, including whether it’s approved or if further action is needed.
Billing Section: In your account settings, visit the Billing section to find detailed information regarding your transactional history. Here, you can track the refund status alongside any associated transactions.
Progress Details: Level I: Obedience Foundations typically provides updates on the processing stages of your refund, including when it’s being reviewed and issued. Make sure to check both your email and dashboard for these details.
Customer Support: If you have any questions regarding your refund status, you can contact customer support via the help section in your app or on the website. Be sure to have your order number handy for quicker assistance.
FAQ
Unfortunately, once the cancellation period has passed, we are unable to process refunds for that billing cycle. We recommend setting reminders to help manage your cancellation dates in the future. If you have any further questions or need assistance, feel free to reach out to our support team.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider. Please allow this time for the funds to reflect in your account after the refund has been initiated.
If you see a charge but don't have an active subscription, please first check if you have any other accounts associated with the email used for enrollment. If you still believe the charge is incorrect, reach out to our support team with your details, and they'll assist you in resolving the issue.
If you are unable to obtain a refund directly from Level I: Obedience Foundations, consider reaching out to customer service again for further assistance. You may also explore the option of escalating your request within their support system for additional review. Additionally, reviewing your account details could provide insight into potential options available for your situation.
If Level I: Obedience Foundations has declined to issue a refund, we recommend reviewing the refund policy to ensure your request aligns with the outlined terms. You may also reach out to our support team again for further clarification or assistance regarding your situation. Additionally, double-checking your account details might provide more insight into the status of your refund request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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