Many users often overlook the details of billing until an unexpected charge catches them off guard, such as an automatic subscription renewal for services like Liberation News. This guide is designed to clarify how the refund process works at Liberation News, outlining who is eligible for a refund and the steps to quickly request your money back. Our aim is to ensure you have the necessary information to navigate the refund procedure with confidence and ease.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address on Liberation News.
Transaction ID: The unique identifier for your purchase or donation.
Subscription Details: If applicable, include your subscription tier and renewal date.
Original Payment Method: Details of the credit card or payment service used for the transaction.
Proof of Payment: A screenshot or receipt confirming the transaction.
Reason for Refund: A brief explanation regarding why you are requesting a refund.
Contact Information: A phone number or additional email for any follow-up necessary.
Previous Correspondence: Any email exchanges or ticket numbers related to your request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
PayPal
3-5 working days
Credit/Debit Card
5-7 working days
Bank Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Liberation News
At Liberation News, users have certain rights regarding their subscriptions and contributions, which may qualify for a refund under specific circumstances. As a platform dedicated to providing news and perspectives that matter, we aim to ensure that our users feel confident and satisfied with their support of our work.
Refund eligibility may apply in the following specific situations:
Cancellation of Subscription: If a user cancels their subscription before the next billing cycle, they may be eligible for a refund of any unused portion of their payment.
Donation Issues: For contributions made to support Liberation News, users who notice discrepancies in their donation history may contact support to inquire about potential adjustments or refunds.
Technical Difficulties: Users experiencing significant access issues preventing them from utilizing their subscription or services may qualify for a refund if these are unresolved within a reasonable time frame.
Subscription Management: If there are questions regarding billing periods or specific charges, users may seek clarification, and if the situation warrants, a refund may be considered.
For any inquiries regarding refund eligibility, we encourage users to reach out through our support channels, where each situation can be evaluated based on the specific details provided.
Step-by-Step Process to Request Your Liberation News Refund Like a Pro
If you purchased through LiberationNews.org:
Visit the liberationnews.org website.
Scroll to the bottom of the page and click on Contact Us.
Select Membership Inquiries from the contact options.
Fill in your name, email, and membership details in the form.
In the message area, state your request for a refund and include the following points:
Mention that the subscription renewed without notice.
Emphasize that the account was unused during the period.
Submit the form and wait for a confirmation email regarding your refund request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Liberation News subscription.
Select Cancel Subscription, then follow with Report a Problem.
In the report, include:
Mention that you were not informed of the renewal.
State that the subscription has not been utilized recently.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Locate and tap on your Liberation News subscription.
Select Cancel Subscription.
Choose the option to Request a Refund.
In the refund request, include:
Mention the unnotified renewal.
Stress that you have not engaged with the service recently.
If you purchased through Roku:
Sign in to your Roku account on a computer or mobile device.
Go to Manage Account and select Subscriptions.
Find your Liberation News subscription and click on it.
Select Cancel Subscription.
Next, go to the Help section and find Contact Us.
Follow the prompts to send a message requesting a refund and include:
Indicate that the subscription renewed without prior notice.
Point out that the service was not used.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
Please find attached documentation relevant to this request, if applicable.
I kindly request confirmation of my refund within 3-5 business days.
Thank you for your assistance.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
You will be notified via email once your request is under review.
Processing
Your refund is currently being processed.
Please allow 5-7 business days for the refund to be completed.
Refunded
Your refund has been completed and the money has been sent back to your payment method.
Check your account; the funds should appear within 3-5 business days.
Partially Refunded
A portion of your order has been refunded.
You will see the partial refund reflected on your payment method shortly.
Completed
Your refund process is fully completed.
You can confirm that your account has been credited properly.
Cancelled
Your refund request has been canceled.
No funds will be returned, and you will be updated about the cancellation via email.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Liberation News, we understand that users may occasionally need to request refunds due to various circumstances regarding their subscriptions or donations. Below are realistic scenarios where users successfully claimed refunds, highlighting the interactive nature of our services.
Subscription Overlap: A user realized they had accidentally signed up for two separate subscriptions while exploring different membership tiers. After reaching out to customer service with their account details, they were quickly assisted and issued a refund for the duplicate subscription, allowing them to enjoy the benefits of their chosen plan.
Billing Clarification: A subscriber found an unexpected charge on their account after changing their membership level. Upon contacting support for clarification, the team confirmed that the charge was indeed a prepayment error. The user was pleased to receive a prompt refund as they reverted back to their original subscription.
Donation Request: An individual made a donation to support a specific campaign but later realized they didn't wish to contribute after all. They reached out to Liberation News's support team, specifying their situation. The staff promptly processed the refund, explaining the steps while reinforcing the importance of transparency in financial support.
Service Interruption: During a peak period, a user experienced intermittent access to exclusive content as part of their membership. After contacting customer service to share their experience, they were offered a refund for the duration of the disruption, ensuring their satisfaction with the service offered by Liberation News.
The Easiest Way to Get a Liberation News Refund
If you're frustrated trying to get a refund from Liberation News—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Liberation News can be straightforward if you know where to look. Here’s how to efficiently monitor your refund progress and stay updated:
Check Your Email: Liberation News communicates refund updates primarily through email. Ensure you look for messages from our support team, which will provide timely notifications regarding the status of your refund.
Log into Your Account Dashboard: To view your refund status, head to your Account Settings. Under the Order History section, you can find detailed information about your previous purchases and any associated refunds.
Utilize the Billing Section: In your account dashboard, navigate to the Billing section. This area tracks all transactions and will indicate if a refund has been initiated or completed, along with an estimated processing time.
Mobile App Notifications: If you use the Liberation News mobile app, check for in-app notifications. The app often provides real-time updates about your refund status and additional alerts for any actions needed from your side to complete the process.
Contact Support for Detailed Inquiries: If your refund status isn't clear, or you need more specific information, don't hesitate to reach out to our customer support. They can assist in providing the latest details about your refund directly pertaining to your account.
FAQ
Unfortunately, if you forget to cancel your subscription on time, we are unable to issue a refund for that billing cycle. We recommend setting a reminder for future cancellations to avoid this situation. Thank you for your understanding!
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once the refund is initiated, you should see the amount reflected in your account within that time frame. If you have further questions about the status of your refund, feel free to reach out to our support team.
If you see a charge but do not have an active subscription, please check your email for any account-related messages or confirmations. If you need further assistance, contact our support team with your details, and they will help you clarify the situation.
If you are unable to obtain a refund directly from Liberation News, consider reaching out to their customer service team again for further assistance. You may also want to explore escalating your inquiry within their support system. Additionally, reviewing your account details and subscription status could provide clarification on your options.
If Liberation News is unable to issue a refund, you can start by carefully reviewing their refund policy to understand your options. Additionally, consider reaching out to their customer support team again for further clarification or to discuss your situation. It may also be helpful to double-check your account details to ensure everything is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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