Many users often overlook billing details until an unexpected charge appears, perhaps due to an automatic subscription renewal. This guide serves to clarify how refunds work within Like Me-Live Video Chat, detailing eligibility criteria and providing a straightforward process to help you request your money back quickly. We aim to ensure you feel informed and supported as you navigate any billing concerns.
What You Should Prepare Before Applying For Refund
Account Details: Have your Like Me account username and email address ready for identity verification.
Transaction ID: Retrieve the transaction ID related to the purchase for which you are requesting a refund.
Purchase Date: Note the date when the transaction occurred to assist in tracking the order.
Payment Method: Prepare information about the payment method used, such as credit card details or e-wallet account information.
Reason for Refund: Have a clear and concise explanation for the refund request, such as technical issues or service dissatisfaction.
Screenshots: Collect any relevant screenshots that may support your claim, like error messages or communication with customer support.
Service Usage Evidence: If applicable, compile evidence of your usage of the service, such as chat logs or interaction history.
Referral to Terms of Service: Review Like Me's refund policy in the terms of service to ensure your request aligns with provided guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Mobile Payments (e.g. Apple Pay, Google Pay)
2-4 working days
Bank Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Like Me-Live Video Chat
Users of Like Me-Live Video Chat are encouraged to understand their rights regarding refunds, particularly in the context of the services provided. Because Like Me-Live focuses on live video chat experiences, its services may involve various subscription plans or one-time purchases for special features. Here, we outline situations that may qualify for a refund within the framework of Like Me-Live Video Chat's offerings.
Technical Issues: If users encounter significant technical difficulties that prevent access to services, they may explore eligibility for a refund. This scenario is particularly relevant if the issue persists over a reasonable period despite attempts to resolve it.
Service Disruptions: In the event of prolonged service outages that impact user access to Live Video Chat features, users may be eligible for consideration regarding refunds for that disrupted period.
Inadequate Service Delivery: If users feel that the quality of service received falls significantly short of what was represented, considerations for a refund might apply. This could include instances where the expected features were not accessible during a specific session.
Subscription Cancellations: For users who wish to cancel their subscriptions, it is important to review the specific terms of service, as some plans may have particular guidelines on refunds related to unused portions of their subscription.
Promotional or Gift Credits: Users who have received promotional credits or gift features may have specific scenarios regarding their expiration or usability that could qualify for a refund or credit adjustment.
Ultimately, any refund inquiries should be directed to Like Me-Live Video Chat support for further guidance based on individual circumstances. It is essential for users to familiarize themselves with the specific policies that govern their usage for accurate eligibility assessments.
Step-by-Step Process to Request Your Like Me-Live Video Chat Refund Like a Pro
If you purchased through Like Me-Live Video Chat.com:
Visit the Likee website and log into your account.
Navigate to the Account Settings section.
Select Billing or Subscription options.
Look for Request a Refund link or similar option.
Fill out the refund request form, mentioning that the subscription renewed without notice.
Briefly state that your account was unused during the renewal period.
Submit the request and take note of any confirmation number provided.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Likee subscription.
Tap Report a Problem.
Choose I’d like to request a refund.
Mention that the subscription renewed without prior notice.
Emphasize that your account was not actively used.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap your profile icon in the top right corner.
Select Payments & subscriptions, then tap Subscriptions.
Find the Likee subscription and tap on it.
Tap Cancel subscription (if cancellation is required to request a refund).
After cancellation, scroll down and tap Report a problem.
Choose your issue and mention that the subscription renewed unexpectedly.
State that you did not use the account during the renewal period.
Submit the report.
If you purchased through Roku:
Press the Home button on your Roku remote.
Select Settings from the menu.
Choose Subscriptions.
Highlight your Likee subscription.
Select Manage Subscription.
Look for options that allow you to Request a Refund on the subscription.
In your communication, mention that the subscription renewed without notice.
State that you did not actively use the account for the billing period.
Follow any additional on-screen instructions to complete the request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Like Me-Live Video Chat for Refund
Script
Copy
Subject: Refund Request – Like Me-Live Video Chat Account [Your Email]
Dear Like Me-Live Video Chat Support Team,
I hope this message finds you well.
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached the relevant documentation for your reference, if applicable.
I would appreciate a confirmation regarding this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
The refund process has not yet started; expect updates within 1-3 business days.
Processing
Your refund is currently being processed by our team.
Your refund is on track; this stage typically takes 3-5 business days to complete.
Refunded
The refund has been completed and funds returned to your account.
You will see the amount credited within 5-7 business days, depending on your bank.
Partially Refunded
A portion of your payment has been refunded.
Check your account for the refunded amount; any balance in credits can be used for future chats.
Completed
The refund process is finished, and no further action is required.
Your funds are successfully in your account; enjoy your credits or spend as you wish!
Canceled
Your refund request has been canceled and will not be processed.
If this was a mistake, you may need to submit a new request for a refund.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In the fast-paced environment of Like Me-Live Video Chat, users occasionally need clarification or support regarding their subscriptions or account management. Here are some real user scenarios where refunds were successfully claimed:
Accidental Subscription Renewal: A user realized they had forgotten to cancel their monthly subscription before the renewal date. After reaching out to customer support, they provided the details of their account and explained the oversight, leading to a successful refund for the recent charge.
Plan Change Confusion: A user mistakenly upgraded to a higher-tier subscription plan when they actually intended to switch to a lower plan. Upon contacting Like Me-Live Video Chat's support team and clarifying the mistake, the user was able to revert their plan and receive a refund for the difference in pricing.
Service Interruption: During a scheduled live video session, a user experienced technical issues that prevented them from accessing the service. They reported this issue to customer support, who acknowledged the inconvenience and issued a refund for the session that could not be completed.
Billing Inquiry: A user noticed an unexpected charge for additional credits but couldn't recall making such a purchase. After checking with the customer service team and clarifying their recent account activity, the charges were found to be from a promo event. The user opted for a refund, which was processed promptly.
The Easiest Way to Get a Like Me-Live Video Chat Refund
If you're frustrated trying to get a refund from Like Me-Live Video Chat—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Like Me-Live Video Chat is straightforward when you know where to look. Here are some efficient ways to stay updated on your refund progress:
Email Notifications: Keep an eye on your registered email for updates regarding your refund status. Like Me sends out confirmation emails once your refund request is processed. Make sure to check your spam folder occasionally to ensure you don't miss any important updates.
In-App Notifications: If you’re using the mobile app, expect real-time notifications directly within the app. After you submit a refund request, you’ll receive notifications on any changes to your refund status.
Account Dashboard: Log into your Like Me account and navigate to the Order History section in your account settings. This area provides a comprehensive view of all your transactions, including status updates on refunds.
Billing Section: Within your account settings, the Billing section will have detailed information regarding your payment methods, upcoming charges, and the status of any ongoing refunds for a clearer view of what to expect.
Refund Progress Information: Like Me provides frequent updates on your refund progress, including timestamps of when the request was processed and any estimated timelines for when you can expect the funds to be returned.
Customer Support: If you're unable to find the information you're looking for, don’t hesitate to use the support feature within the app, where you can submit inquiries about your refund status for personalized assistance.
FAQ
Unfortunately, if you forget to cancel your subscription before the renewal date, the fees for that billing cycle are typically non-refundable. We recommend checking your account details for cancellation deadlines to avoid any unintended charges. If you have further questions or need assistance, please reach out to our customer support team.
Refunds from Like Me-Live Video Chat typically take 5 to 10 business days to process, depending on your bank or payment provider. Once initiated, you should receive a confirmation email, and the funds will appear in your account shortly after processing is complete.
If you see a charge but do not have an active subscription, please check your account settings to verify your subscription status. To resolve the issue, you can contact customer support through the app or website, providing details of the charge for further assistance.
If you're unable to secure a refund directly from Like Me-Live Video Chat, consider reaching out to their customer service again for further assistance. You may also explore escalating your inquiry within their support system for a more thorough review of your situation. Additionally, reviewing your account details can sometimes provide insights into possible resolutions.
If Like Me-Live Video Chat refuses to issue a refund, you may want to review their refund policy for clarification on eligibility. Additionally, consider reaching out to their customer support team again for further assistance or to inquire about any alternative options. Checking your account details for any relevant information could also be beneficial.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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