Managing subscriptions can often take a backseat until an unexpected charge catches your attention, such as an automatic renewal of LinkedIn Premium. This guide is here to help you understand the refund process for LinkedIn Premium, including eligibility criteria and the steps you need to follow to request your money back swiftly. By following this straightforward approach, obtaining a refund can be a hassle-free experience.
What You Should Prepare Before Applying For Refund
LinkedIn Account Information: Ensure you have your LinkedIn account email and password handy to log in and access your subscription details.
Subscription Details: Write down your LinkedIn Premium plan type (e.g., Business, Career, Sales Navigator) to reference during the refund request.
Transaction ID: Locate the transaction ID from the confirmation email received when you purchased LinkedIn Premium, as this will be necessary for tracking your order.
Purchase Date: Note the exact date of the subscription purchase, as refunds are typically processed within a specific timeframe.
Reason for Refund: Prepare a brief explanation of why you are requesting a refund, whether it be dissatisfaction with service or accidental subscription.
Billing Information: Have ready the payment method you used, including the last four digits of your credit/debit card or PayPal account for verification.
Previous Correspondence: Collect any previous emails or chat logs with LinkedIn Premium support related to your subscription.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-10 working days
PayPal
3-7 working days
Debit Card
5-10 working days
LinkedIn Credits
Immediate to 3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from LinkedIn Premium
LinkedIn Premium provides users with enhanced capabilities to network, gain insights, and further their professional development through various subscription tiers. Understanding your rights and potential eligibility for a refund is important in managing your LinkedIn Premium experience effectively.
Users may find themselves eligible for a refund under certain scenarios, which are specific to how LinkedIn Premium functions as a subscription service. Here are some situations that might qualify for a refund:
Accidental Enrollment: If a user accidentally subscribes to LinkedIn Premium and recognizes the error shortly after the transaction, they could be eligible for a refund within a specified timeframe.
Service Discrepancies: If the user encounters significant issues with services that were advertised as part of the Premium package but are not functioning, there may be grounds for a refund request.
Account Downgrades: If a user successfully downgrades their account from LinkedIn Premium to a free plan, they could inquire about the terms for any unused portion of their subscription that could be subject to a refund.
Trial Period Conversion: Users who transition from a trial period to a paid subscription, and who feel that the service did not meet their expectations as described during the promotional period, might explore their eligibility for a refund.
Multiple Subscription Queries: Users who have questions regarding multiple active subscriptions and how they impact billing may want to review their account for any potential refund opportunities related to overlapping services.
It's beneficial for users to review LinkedIn's specific terms of service and refund policy for more detailed information regarding their circumstances.
Step-by-Step Process to Request Your LinkedIn Premium Refund Like a Pro
In your request, mention that the subscription renewed without notice.
Submit your request and monitor your email for any feedback.
If you purchased through Roku:
Go to the Roku home screen.
Select 'Streaming Channels' and then choose 'My Channels'.
Locate and highlight the LinkedIn channel.
Press the * button on your Roku remote and select 'Manage subscription'.
Choose 'Cancel Subscription'.
After cancellation, navigate to the Roku billing support page at support.roku.com.
Select 'Ask a Question' and look for refund options.
In your message, state that your account was unused.
Submit your request and check your email for any updates from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
Please find attached documentation to support my request, if applicable.
I would appreciate confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but is yet to be processed.
You will need to wait for further updates from LinkedIn regarding your request.
Processing
Your refund is currently being reviewed by LinkedIn.
You can expect a decision shortly; typically, this takes 3-5 business days.
Refunded
Your refund has been approved and the amount has been processed back to your payment method.
Check your bank or payment account; it may take 3-7 business days to reflect.
Partially Refunded
A portion of your refund has been approved, while the rest was not eligible for return.
You will receive a partial credit, and the details will be sent to you via email.
Completed
The entire refund process has been finalized, and funds have been returned.
Your account is settled, and you can continue using your LinkedIn or verify the refund details.
Canceled
Your refund request has been canceled, either by you or due to ineligibility.
If you believe this is an error, contact LinkedIn support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
LinkedIn Premium offers a variety of subscription services geared toward enhancing professional networking, job searching, and skill development. Here are some scenarios in which users have successfully claimed refunds:
Accidental Subscription Upgrade: A user decided to switch from the Basic plan to a Premium plan but unintentionally selected a higher tier than intended. After realizing the mistake shortly after the upgrade, they contacted customer support within the refund period and successfully received a refund for the price difference.
Service Interruption: A LinkedIn Premium user experienced multiple service interruptions that hindered their ability to utilize key features, such as InMail and profile analytics, for an extended period. After documenting the issues and reaching out to customer service, the user was granted a refund for one month of service as a result of their inconvenience.
Student Discount Eligibility: A recent university graduate subscribed to LinkedIn Premium under the assumption they were eligible for a student discount but later learned they did not meet the criteria. They contacted customer support to clarify their eligibility and successfully obtained a refund for the amount overcharged due to the misunderstanding.
Temporary Job Offer: After subscribing to LinkedIn Premium to enhance job search capabilities, a user received an unexpected job offer before they could fully utilize the service. Within the refund period, they reached out to LinkedIn to discuss their situation, and customer support issued a refund for the unused months based on their current circumstances.
The Easiest Way to Get a LinkedIn Premium Refund
If you're frustrated trying to get a refund from LinkedIn Premium—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status on LinkedIn Premium can be a straightforward process if you know where to look and what to expect. Below are some efficient ways to keep tabs on your refund:
Email Notifications: LinkedIn Premium sends email updates regarding your refund status. Make sure to check your inbox (and spam folder) for emails titled "Refund Update" or similar, which will provide you with the latest information on your refund request.
In-App Notifications: Within the LinkedIn Premium app, you can receive push notifications regarding your refund. Ensure that your notification settings allow for app alerts, so you don’t miss important updates.
Account Dashboard: To view the status of your refund, log into your LinkedIn account and navigate to the Account Settings section. Here, under Billing, you will find detailed information about your past transactions including the refund request.
Order History: In the Order History area of your LinkedIn Premium account, you can see your refund status listed alongside each related transaction. Look for any entries labeled as "Refund Initiated" or "Refund Processed" to get an understanding of where your request stands.
Estimated Completion: LinkedIn Premium typically provides a general timeline for refund processing in the refund notification email. Check communications for estimated completion dates to understand when to expect your funds back.
Live Chat Support: If you want quicker information, consider utilizing LinkedIn Premium's live chat feature for customer support where you can inquire directly about your refund status and get real-time updates from a support representative.
FAQ
Unfortunately, if you forget to cancel your LinkedIn Premium subscription before the billing cycle renews, you may not be eligible for a refund. It's important to familiarize yourself with the cancellation policy and consider setting reminders to help manage your subscription effectively.
Refunds for LinkedIn Premium subscriptions typically take 3 to 5 business days to process. However, the time it takes for the funds to appear in your account can vary based on your bank's policies. If you have not received your refund after this period, it’s advisable to contact your bank for further assistance.
If you see a charge but do not have an active LinkedIn Premium subscription, please check your payment history and ensure you're logged into the correct LinkedIn account. If the charge persists, reach out to LinkedIn's customer support for assistance, providing them with the details of the transaction for further clarification.
If you are unable to obtain a refund directly from LinkedIn Premium, consider reaching out to customer service once more to clarify your situation. You might also escalate your inquiry within their support system for additional assistance. Additionally, it can be helpful to review your account details to ensure that all relevant information is accurate and up-to-date.
If LinkedIn Premium refuses to issue a refund, you may want to review their refund policy for further clarification on the terms. Additionally, consider reaching out to customer support again for more insights or assistance. Checking your account details may also help ensure everything is in order.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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