Many LinkedIn users seldom consider billing matters until an unexpected charge catches their attention—perhaps due to an automatic subscription renewal. This guide is designed to clarify how LinkedIn's refund process operates, who qualifies for refunds, and the straightforward steps you can take to request your money back efficiently. Our aim is to provide you with the information you need to navigate this process smoothly and confidently.
What You Should Prepare Before Applying For Refund
LinkedIn Account Information: Ensure you have your LinkedIn profile URL and registered email address handy.
Transaction ID: Locate the specific transaction ID for the subscription or service you are seeking a refund for, found in your payment confirmation email.
Subscription Details: Note down the type of subscription (e.g., Premium Career, Premium Business) and its billing cycle.
Reason for Refund: Prepare a clear and concise explanation of why you are requesting the refund, as LinkedIn often asks for this information.
Payment Method Evidence: Collect any receipts or proof of payment, including screenshots of your payment confirmation.
Cancellation Confirmation: If applicable, include details or confirmation of any cancellation request related to your subscription.
Follow-up Communication: Keep records of previous correspondence with LinkedIn’s support regarding your subscription issues.
Account Status: Verify your LinkedIn account status to ensure it is active and not subject to restrictions.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
3-5 working days
LinkedIn Premium Subscription (via app)
5-7 working days
LinkedIn Learning (via subscription)
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from LinkedIn
Users of LinkedIn, a professional networking platform, may encounter various circumstances under which they seek to understand their eligibility for refunds. LinkedIn primarily offers subscription-based services, such as LinkedIn Premium and LinkedIn Learning, along with additional services like job postings and advertising solutions. However, eligibility for refunds can depend on specific account management situations and service utilization.
Here are some scenarios that are particularly relevant to LinkedIn and may qualify for refunds:
Unused Subscription Time: If a user has not utilized their LinkedIn Premium subscription—perhaps due to personal circumstances or a temporary need to pause their professional networking activities—they might consider whether they are eligible for a refund for the unused portion of their subscription, depending on the specific terms applicable.
Service Dissatisfaction: Users who feel that a specific feature of their LinkedIn service did not meet the described expectations or did not function as intended may inquire about a potential refund based on their satisfaction with the service provided.
Cancellation Requests: If users have followed the proper procedure for canceling their LinkedIn Premium subscription within the applicable timeframe, they may consider whether any charges could be eligible for refund if they are charged for a billing period following their cancellation.
Billing Errors: Users reviewing their LinkedIn statements might have questions regarding certain charges that appear inconsistent with their understanding of their account status or subscription level. These inquiries may lead to discussions about refund eligibility.
Service Disruptions: In the event of significant service outages or disruptions impacting the usability of LinkedIn services, users may seek clarification on their eligibility for refunds due to the impact on their experience.
To align with LinkedIn’s policies, it is recommended that users directly review LinkedIn’s help resources or reach out to LinkedIn Support for information tailored to their specific situation, ensuring all inquiries are handled properly and efficiently.
Step-by-Step Process to Request Your LinkedIn Refund Like a Pro
If you purchased through LinkedIn.com:
Log in to your LinkedIn account.
Click on your profile picture in the top right corner, then select Settings & Privacy.
In the sidebar, click on Account preferences.
Scroll down to Subscriptions and payments, then click on Manage.
Locate the subscription in question, and select Request a refund.
In the message field, state that the subscription renewed without notice.
Submit your request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top, then select Subscriptions.
Find the LinkedIn subscription in the list.
Tap on it, then scroll down and select Cancel Subscription.
Under Order history, find the subscription charge.
Choose Request a refund and highlight that it renewed without clear notice.
If you purchased through Roku:
Press the Home button on your Roku remote.
Select Streaming Channels, then go to My Channels.
Locate the LinkedIn channel and press the * button on your remote.
Select Manage subscription, then Cancel subscription.
After cancelling, go to roku.com/support and click on Contact Us.
Request a refund for the subscription and mention that the subscription was not used.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
Please find attached documentation for your review, if applicable.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your assistance.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but not yet processed.
Your refund may take several business days to process. Please check back later.
Processing
Your refund is currently being reviewed and prepared for approval.
Refund is in queue for processing. You will be notified once it is approved.
Refunded
The refund has been successfully processed and funds returned to your account.
You should see the funds reflected in your account within 5-10 business days.
Partially Refunded
A portion of your order has been refunded, but some charges remain.
Check your transaction history for details on the amount refunded.
Completed
The refund process is complete, and all funds have been returned.
Your account balance should now reflect all applicable refunds.
Canceled
The refund request has been canceled and will not be processed.
If you believe this is an error, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At LinkedIn, users often find themselves navigating complex subscription options and service features. Here are some realistic scenarios where users successfully claimed refunds under various circumstances:
Annual Subscription Transition: A user, after realizing their professional needs had shifted, decided to switch from an annual LinkedIn Premium subscription to a monthly plan. While updating, they noticed a double charge during the transition period. The user contacted LinkedIn support and promptly received a refund for the extra amount.
Inactivated Account: A user opted not to renew their LinkedIn Premium service, but due to a misunderstanding, the account remained active for an additional month. Upon noticing the charge, the user reached out to LinkedIn’s customer service, explaining the situation. The team verified the account status and issued a refund for the month they did not intend to use.
Billing Error Post-Upgrade: After upgrading to a more comprehensive LinkedIn Sales Navigator plan, a user realized they had accidentally purchased an additional license instead of just upgrading their existing one. Upon contacting support, they clarified their intended subscription and received a refund for the additional license charge.
Service Disruption: A user experienced significant service disruption during crucial outreach efforts due to technical issues on LinkedIn. After reporting the incident and detailing the impact on their job search, they successfully received a temporary credit toward their next billing cycle, reflecting LinkedIn’s commitment to user satisfaction.
The Easiest Way to Get a LinkedIn Refund
If you're frustrated trying to get a refund from LinkedIn—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
When it comes to tracking your refund status on LinkedIn, having a clear understanding of the platform's features can make all the difference. Here are some efficient ways to stay updated on your refund progress:
Email Notifications: LinkedIn sends email updates regarding your refund status. Keep an eye out for messages from LinkedIn and look for specific details about the processing timeline and any actions needed on your part.
Account Dashboard: To get a comprehensive view of your transactions, navigate to the 'Account Dashboard.' Here, you can find an overview of your order history and any active refund requests.
Order History Section: Head to the 'Order History' section within your account settings. This area not only lists your past orders but also indicates the status of any refunds—whether pending, completed, or rejected.
Billing Section Insight: In the 'Billing' section of your account, you can review all financial transactions, including deductions related to refunds. This helps you verify the amounts and expected timelines.
LinkedIn Mobile App: If you’re on the go, the LinkedIn mobile app allows you to check your refund status conveniently. Make sure to enable notifications to get real-time updates directly on your device.
Customer Support: If you have questions or need assistance, don’t hesitate to reach out to LinkedIn’s customer support through the Help Center. They can provide specific details related to your refund and address any concerns you may have.
By utilizing these features, you can efficiently track your refund status and stay informed throughout the process.
FAQ
If you forgot to cancel your LinkedIn subscription before the renewal date, it's typically difficult to obtain a refund for the charges. However, you can reach out to LinkedIn's customer support to discuss your situation, as they may offer assistance or solutions based on your circumstances.
Refunds on LinkedIn typically take 3 to 10 business days to process, depending on your payment method and financial institution's policies. Although the transaction may be initiated quickly on LinkedIn's side, the actual time for the funds to appear in your account can vary.
If you see a charge from LinkedIn but do not have an active subscription, please verify your account settings and payment history to ensure there are no misunderstandings. If you still have questions or need further assistance, contact LinkedIn's customer support for clarification on the charge.
If you're unable to secure a refund directly from LinkedIn, consider reaching out to their customer service again for further assistance. You may also explore escalating your request within LinkedIn's support system to ensure your concerns are addressed. Additionally, reviewing your account details and transaction history can provide clarity on your situation.
If LinkedIn refuses to issue a refund, you may want to review their refund policy for any specific conditions that apply to your situation. Additionally, consider contacting LinkedIn support again for further clarification or to provide any additional information that may help your case. Checking your account details for any discrepancies may also be beneficial.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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