Many users often overlook billing details until an unexpected charge catches their attention—like an automatic subscription renewal. This guide is designed to clarify how refunds work with Listen360 Inc, ensuring you understand who qualifies for a refund and the straightforward steps to request your money back quickly. Our goal is to help you navigate this process smoothly, so you can focus on what really matters.
What You Should Prepare Before Applying For Refund
Account Information: Your Listen360 account email and password to access your account details.
Transaction ID: Locate the specific transaction ID for the purchase you wish to refund; this is typically found in your account purchase history or confirmation email.
Subscription Details: If applicable, have your subscription plan name and billing cycle ready to expedite the process.
Proof of Purchase: Include a copy of your original purchase receipt or confirmation email for verification.
Reason for Refund: Prepare a clear and concise explanation for why you are requesting a refund, as Listen360 may ask for this information.
Communication History: Gather any correspondence related to your purchase or previous refund requests to provide context.
Timeframe: Ensure your request is within the refund policy timeframe, which is typically detailed in the terms of service.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
5-7 working days
Bank Transfer
4-6 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Listen360 Inc
At Listen360 Inc, we provide services designed to enhance customer feedback and engagement for businesses. Eligible users may have the opportunity to request a refund based on specific circumstances related to their subscriptions or account usage. Understanding the underlying criteria for refunds is crucial for ensuring satisfaction with our services.
Subscription Changes: If you have changed or upgraded your subscription plan and wish to revert to a previous plan, you may be eligible for a refund for the difference in service charges, depending on the timing of the change.
Account Cancellation: Users who have cancelled their subscription before the renewal period and have not utilized the services for that billing cycle may qualify for a prorated refund for that period.
Service Issues: In cases where an issue has occurred that significantly impacted your ability to use the service during the billing period, you may be eligible for a refund. Documentation of these issues will be necessary for review.
Promotional Credits: If you received promotional credits that were not applied correctly to your account during billing, it might be possible to adjust your account balance or provide a refund consistent with our promotional policy.
Billing Inquiries: For users who have questions regarding the calculation of their billing or what their last payment covers, clarification of account history may reveal situations where adjustments can be made, potentially resulting in a refund.
For any refund inquiries, we recommend you to reach out to our customer support, so we can assist you in navigating your account and addressing your concerns effectively.
Step-by-Step Process to Request Your Listen360 Inc Refund Like a Pro
If you purchased through Listen360 Inc.com:
Go to the Listen360 website and log into your account.
Navigate to the Account Settings or Billing section.
Locate the Subscription Details or Payment History option.
Find the transaction for the membership or subscription you wish to refund.
Click on Request Refund or Contact Support.
In your message, mention that the subscription renewed without notice or that the account was unused.
Submit your request and check your email for confirmation or updates.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the Listen360 subscription in the list.
Tap on the subscription and select Cancel Subscription.
After canceling, visit the Apple Support website.
Select Billing and Subscriptions and choose Request a refund.
Explain that the subscription renewal was unexpected and that the account was not actively used.
Submit your refund request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile Icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find the Listen360 subscription and select it.
Tap on Cancel Subscription.
After canceling, go to the Google Play Help page.
Select Request a refund.
In your request, mention that the subscription renewed without notice and emphasize that the account was unused.
Submit your request.
If you purchased through Roku:
Sign into your Roku account on a web browser.
Navigate to My Account and then to Manage Your Subscriptions.
Find the Listen360 subscription in the list.
Select Cancel Subscription.
Visit the Roku Support site.
Select Billing Options and choose Request a Refund.
Indicate that the subscription renewed unexpectedly and that your account was not actively used.
Complete the request form and submit it.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to bring to your attention a billing situation: [describe reason].
I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation to support my request.
Please confirm receipt of this email and the status of my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
Please allow up to 48 hours for us to review your request.
Processing
Your refund is in the process of being finalized.
Refunds typically process within 5-7 business days.
Refunded
Your refund has been successfully issued.
The amount will be credited back to your original payment method.
Partially Refunded
Only a portion of your request has been refunded.
You will see the decreased amount reflected in your account shortly.
Completed
Your refund process has been fully completed.
You can now check your bank account for the updated balance.
Canceled
Your refund request has been canceled.
If you have questions, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Listen360 Inc, users may occasionally encounter situations where they need to request a refund due to various account management or subscription queries. Here are some realistic scenarios where users have successfully claimed refunds:
Subscription Overlap: A user realized that they had accidentally subscribed to two different plans after exploring additional features. Upon contacting Listen360’s support team, they received clarification on their billing cycles and were refunded the fee for the duplicate subscription.
Service Interruption: A customer experienced temporary service disruptions during a critical testing phase, which impacted their operations. After reaching out to customer service with details of the issue, the user was reimbursed for the time the service was unavailable, ensuring their trust in the platform remained intact.
Plan Downgrade Confusion: A user intended to downgrade their subscription plan to better meet their needs but misunderstood the timing of the change. Once they explained the situation to the support team, they were guided through the correct process and received a refund for the extra charge incurred during the transition period.
Billing Cycle Inquiry: After reviewing their account statements, a user had questions regarding an unexpected charge. Upon contacting customer support for clarification, it was determined that they were still billed for a previous service period due to a lapse in communication regarding account changes. The user was promptly refunded the amount after the issue was resolved.
The Easiest Way to Get a Listen360 Inc Refund
If you're frustrated trying to get a refund from Listen360 Inc—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Listen360 Inc is straightforward and efficient. By utilizing the tools and communication methods provided, you can easily stay updated on your refund process.
Email Notifications: Listen360 sends updates regarding your refund status directly to your registered email. Be sure to check your inbox for messages detailing the progress and any actions required on your part.
In-App Notifications: If you use the Listen360 mobile app, look for push notifications related to refunds. These alerts provide timely information about your refund status right on your device.
Account Dashboard: Log into your Listen360 account and navigate to the Order History section. Here, you will find a comprehensive view of your purchases and their respective refund statuses.
Billing Section: Within your account settings, check the Billing tab. This area provides detailed updates on your billing history, including any pending or completed refunds.
Refund Progress Information: Listen360 offers insights on each refund's specific progress stages. This includes when the refund request was processed, the estimated completion date, and any necessary next steps.
Merchant-Specific Tools: Some merchants may have unique tools integrated within Listen360 for refund tracking. Check with your specific merchant to see if they provide additional features or options for monitoring your refund closely.
FAQ
If you forget to cancel your subscription on time, refunds are typically not provided for the recent charges. We recommend reviewing our cancellation policy and reaching out to our support team for assistance, as they may be able to help with your specific situation.
Refunds processed by Listen360 Inc typically take 5 to 10 business days to appear in your account, depending on your bank's processing times. After initiating a refund, you should see the amount reflected in your account as it goes through the necessary banking procedures.
If you see a charge from Listen360 Inc but do not have an active subscription, please reach out to our support team directly through the website for assistance. To expedite the process, have your payment details and any relevant information ready for review. Our team will help clarify the situation and guide you through the next steps.
If you're unable to obtain a refund directly, consider reaching out to Listen360 Inc's customer service again for further assistance. You may also explore escalating your inquiry within their support system to ensure all options are considered. Additionally, reviewing your account details and past communications could provide more context to help resolve your situation.
If Listen360 Inc refuses to issue a refund, it's advisable to review their refund policy for clarity on eligibility and processes. Additionally, consider reaching out to their customer support team again for further assistance or to inquire about other potential resolutions. Ensure your account details are accurate and up-to-date, as this may help facilitate a smoother conversation.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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