Navigating unexpected charges can often be frustrating, especially when it comes to subscription renewals that catch you off guard. This guide aims to clarify how Loan*Approval refunds function, providing you with essential information on eligibility and a straightforward process for requesting your money back swiftly. Whether you’re unfamiliar with the refund procedure or just need a refresher, we’re here to help you every step of the way.
What You Should Prepare Before Applying For Refund
Loan Documentation: Gather any documents related to the loan you applied for, including the loan agreement, terms and conditions, and any subsequent changes or communications.
Account Information: Make sure you have your account number and any associated email address used during registration on Loan*Approval.
Transaction ID: Locate the specific transaction ID for the loan application you wish to have refunded; this is essential for processing your request.
Proof of Payment: Prepare your payment receipt or any bank statements showing the transaction related to the loan.
Reason for Refund: Clearly outline the reason for your refund request; include any relevant details that support your case.
Customer Support Correspondence: If you've had prior communications with customer support regarding your refund, collect correspondence such as emails or chat logs.
Identification Verification: Prepare a form of identification (such as a driver's license or passport) that may be needed to verify your identity during the refund process.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
Bank Transfer
5-7 working days
eCheck
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Loan*Approval
At Loan*Approval, users engage with services designed to facilitate loan application and approval processes. Understanding your rights and eligibility regarding refunds is essential when navigating our services. Refund eligibility primarily depends on the specific scenarios that may arise during your interaction with Loan*Approval. Below are the situations where users might find themselves eligible for a refund:
Service Cancellation: If a user cancels their subscription to a service within the designated cancellation period, they may qualify for a refund, provided the cancellation complies with our policy guidelines.
Account Mismanagement: In cases where there may have been an issue with account management that prevented the user from effectively utilizing the service, this could create grounds for a refund consideration.
Service Disruption: Users who experience significant service interruption that hinders access to their loan application could find themselves eligible for a refund, based on the duration and impact of the disruption.
Promotion Invalidation: Users who complete an application as part of a promotional offer but later find that the promotion was not applied correctly to their account may explore refund eligibility.
Subscription Downgrade: If a user chooses to downgrade their subscription level that results in a billing adjustment, they might qualify for a refund for the difference in services during the billing cycle, as long as it aligns with our policies.
Each of these situations is examined on a case-by-case basis, and users are encouraged to refer to the full terms of service for more detailed information regarding eligibility and the refund process.
Step-by-Step Process to Request Your Loan*Approval Refund Like a Pro
If you purchased through Loan*Approval.com:
Visit archangels365.com and log in to your account.
Go to the Account Settings by clicking on your profile icon.
Select Billing or Subscriptions from the menu.
Locate the relevant subscription and click on Manage Subscription.
Select Request Refund or Refund Policy link if available.
Fill out the refund request form, making sure to mention that:
Your subscription renewed without prior notice.
The account was unused during the billing period.
Submit the form and reply promptly to any follow-up emails from customer support.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Loan*Approval subscription.
Tap Cancel Subscription to stop future billing.
Visit reportaproblem.apple.com in your web browser.
Sign in with your Apple ID and select the Loan*Approval purchase.
Choose the option Request a Refund.
In the description, mention:
The account was inactive or unused.
The subscription renewed unexpectedly.
Submit your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the upper-left corner.
Select Subscriptions.
Find your Loan*Approval subscription and tap it.
Tap Cancel Subscription.
Visit play.google.com/store/account in your web browser.
Find the Loan*Approval purchase and click Report a Problem to request a refund.
In your message, say that:
Your subscription renewed without notification.
You have not used the service since the renewal.
Submit your refund request.
If you purchased through Roku:
Visit my.roku.com and sign in to your Roku account.
Go to Manage Account section.
Locate your subscription under Subscriptions.
Follow the prompts to cancel the subscription.
Visit support.roku.com to submit your refund request.
In your support request, include messages about:
The subscription was renewed without warning.
The service has not been used.
Send your request and await their response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to formally request a refund for my account associated with the email address [Your Email]. The billing situation is as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached supporting documentation for your reference (if applicable).
If possible, I would appreciate a confirmation of the status of my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is currently under review.
Please allow up to 5 business days for your request to be processed.
Processing
Your refund is being processed. This may take a couple of days.
Expect the refund to be reflected in your account shortly.
Refunded
The refund has been successfully issued to your account.
You should see the funds in your account within 3-5 business days depending on your bank.
Partially Refunded
A portion of your refund has been processed.
Check your account for the amount refunded and contact support for details.
Completed
The refund process is completed and closed.
Your refund issue is resolved. No further action is needed.
Canceled
The refund request has been canceled, either by you or the system.
Reach out to support if you wish to reinstate your refund request.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Loan*Approval, customers often encounter various situations that lead to successful refunds due to service clarifications or subscription inquiries. Here are a few specific scenarios:
A user realized they had enrolled in a trial period for an advanced loan analysis tool but found they needed a standard version instead. After contacting Customer Support, they were able to receive a refund for the difference in subscription fees once they adjusted their plan.
A customer noticed multiple charges for a single loan application service due to different processing times. Upon reviewing their account and identifying the specific service points, they reached out for clarification and were granted a refund for one of the fees as a result.
A borrower utilized Loan*Approval for a specific loan consultation that didn’t fulfill their intended needs. By providing feedback about their experience, they were able to receive a professional courtesy refund for that session, demonstrating Loan*Approval's commitment to customer satisfaction.
A customer encountered technical issues accessing reports related to their loan application status and sought assistance through their account portal. After receiving support and realizing the service was down, they were issued a refund for the consultation fee associated with the affected service.
The Easiest Way to Get a Loan*Approval Refund
If you're frustrated trying to get a refund from Loan*Approval—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Loan*Approval can be straightforward if you know where to look. Below are specific tips to help you efficiently monitor your refund progress.
Email Notifications: After initiating a refund, check your email inbox for updates from Loan*Approval. They typically send notifications regarding the status of your refund, including approval and estimated completion dates.
In-App Notifications: If you use the Loan*Approval mobile app, make sure to enable notifications. Important updates about your refund status will be sent directly to your app, ensuring you stay informed.
Account Dashboard: Log into your Loan*Approval account and navigate to the Order History section. Here, you can see the detailed status of your refund, including whether it is pending, approved, or completed.
Billing Section: For a comprehensive view, visit the Billing section of your account settings. This area contains information on all transactions, including refunds and their current processing status.
Tracking Tool: Loan*Approval offers a specific Refund Tracker feature within your account dashboard. This tool provides real-time updates on your refund, showing you each step of the process clearly.
Customer Support: If you cannot find the status or have questions, don’t hesitate to contact customer support through the app or website. They can provide personalized updates regarding your refund status.
FAQ
Unfortunately, refunds for missed cancellation deadlines are generally not available. We recommend reviewing the terms of your agreement for specific details regarding cancellation policies. If you have further concerns, please feel free to reach out to our customer support for assistance.
Refund processing times can vary based on your financial institution's policies, but typically, you can expect to see the refund reflected in your account within 5 to 10 business days. It's advisable to check with your bank for specific timelines, as they may differ.
If you see a charge but do not have an active subscription, please reach out to our customer support team at support@archangels365.com with details of the transaction. They will assist you in verifying the charge and provide guidance on the next steps.
If you're unable to receive a refund directly from Loan*Approval, consider reaching out to their customer service team again for further assistance. You might also explore escalating your concerns within their support system or reviewing your account details to clarify any discrepancies.
If Loan*Approval is unable to process your refund, consider reviewing their refund policy for further clarity on their procedures. You may also reach out to customer support again for additional assistance or to obtain more information regarding your request. Additionally, checking your account details may provide insights into the status of your refund.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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