Navigating the world of billing can be challenging, especially when unexpected charges arise. At LONG BEACH MEDICAL WEIGHT, we understand that questions about refunds may not be top of mind until that moment comes. This guide is designed to clarify how our refund process works, who is eligible for reimbursement, and the straightforward steps you need to follow to request your money back efficiently. We’re here to support you in ensuring a smooth experience with your financial transactions.
What You Should Prepare Before Applying For Refund
Patient ID Number: Gather your unique patient ID number provided during your registration process.
Transaction Details: Prepare the transaction ID or receipt number from your payment for the specific service or product.
Service Dates: Have the dates of your appointments or services received ready for reference.
Reason for Refund: Clearly outline the reason for your refund request, whether it be dissatisfaction with the service, billing errors, or other issues.
Correspondence Records: Include any emails or communications with Long Beach Medical Weight regarding your service or issue.
Medical Documentation: If applicable, prepare documentation from your healthcare provider that supports your request for a refund.
Payment Method: Note the method used for the original payment, such as credit card, PayPal, or other methods, for accurate processing.
Refund Policy Review: Familiarize yourself with Long Beach Medical Weight's specific refund policy to ensure you meet all criteria.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 business days
PayPal
2-4 business days
Cash Payment
Refund issued at the office on the same day
Insurance Reimbursement
4-6 weeks
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from LONG BEACH MEDICAL WEIGHT
At LONG BEACH MEDICAL WEIGHT, refund eligibility is determined by specific service-related circumstances. As a provider of weight management solutions, including medical consultations and weight loss products, users may have rights to refunds under certain conditions. Understanding these conditions can provide clarity on your eligibility for a refund.
Service Cancellations: If you cancel your weight management program within the first week of enrollment, you may be eligible for a full refund of any fees paid, as long as you have not utilized any services or products from the program.
Unsatisfied with Services: If you feel that the services provided during your initial consultations do not meet your expectations, you may inquire about a partial refund based on the services rendered up to that point.
Product Returns: If you purchase weight loss products that are sealed and unopened, you may be able to return them within 30 days for a refund. Products must be in resalable condition to qualify.
Membership Program Adjustments: If you are enrolled in a membership program and decide to downgrade or cancel, inquire about refund eligibility for any remaining balance on your prepaid membership fees.
Billing Errors: If you notice discrepancies in your billing statement related to services or products you did not receive or utilize, you may be eligible for a refund upon providing appropriate documentation.
It is always advisable to consult your account details and communicate with customer service for personalized assistance regarding refund eligibility at LONG BEACH MEDICAL WEIGHT.
Step-by-Step Process to Request Your LONG BEACH MEDICAL WEIGHT Refund Like a Pro
If you purchased through LONG BEACH MEDICAL WEIGHT.com:
Visit medicalweightcontrols.com.
Scroll down and click on the Contact Us link located at the bottom of the page.
Fill out the contact form with the following details:
Your Name
Your Email Address
Subject: "Refund Request"
Message: State that you want a refund for your membership due to unexpected renewal or unused account. Reasoning helps strengthen your case.
Submit the form and wait for a response, usually within 3-5 business days.
If no reply is received, send a follow-up email referencing your original request.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top.
Select Subscriptions.
Find and select the LONG BEACH MEDICAL WEIGHT subscription.
Tap on Cancel Subscription (if applicable), then scroll down to Report a Problem for refund.
Follow the prompts to submit a refund request, mentioning that the subscription renewed without notice.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon in the top left corner.
Select Subscriptions.
Find and select your LONG BEACH MEDICAL WEIGHT subscription.
Tap on Cancel Subscription (if needed), then select Request a Refund.
Provide details about why you are seeking a refund, emphasizing unreported renewals or account inactivity.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select your Manage Account settings.
Click on Subscriptions or Billing, then find your membership.
Select Cancel Subscription (if applicable), and follow prompts for refund.
In your request, mention the lack of prior notice regarding subscription renewals.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to LONG BEACH MEDICAL WEIGHT for Refund
Script
Copy
Subject: Refund Request – LONG BEACH MEDICAL WEIGHT Account [Your Email]
Dear LONG BEACH MEDICAL WEIGHT Team,
I hope this message finds you well.
I am writing to address a billing situation: [describe reason]. I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation for your reference.
I would appreciate your confirmation within 3-5 business days regarding the status of my request.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been initiated but not yet approved.
Your request is under review and may take up to 5 business days to be processed.
Processing
The refund has been approved and is being processed.
Please allow an additional 3-5 business days for the funds to reflect in your account.
Refunded
The full amount has been successfully refunded.
You will see the refund amount credited back to your account shortly.
Partially Refunded
A portion of the total amount has been refunded.
Check your account for the refunded portion; contact us for any questions or further assistance.
Completed
The refund process is finished, and the funds have been credited.
Your refund has been processed completely; you may resume normal transactions.
Cancelled
The refund request was canceled before it was processed.
If you still need assistance, please contact customer support to re-initiate the process.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At LONG BEACH MEDICAL WEIGHT, clients often navigate various situations where refunds may be necessary due to the nature of health services and personal plans. Below are a few realistic scenarios illustrating how users successfully claimed refunds.
Changed Treatment Plans: A client realized that a specific treatment plan was not suitable for their goals after attending the initial consultation. They reached out to customer service,where they discussed the adjustments needed. Following the conversation, they received a full refund for the unused portions of their plan.
Scheduled Appointments: A client had to cancel a series of appointments due to unforeseen circumstances. After confirming that these sessions had not been utilized, they communicated with the facility and successfully obtained a refund for the sessions no longer attended.
Product Satisfaction: An individual purchased a nutrition supplement from LONG BEACH MEDICAL WEIGHT but was not satisfied with the results. After a brief discussion about the product’s effectiveness and return policy, they returned it and received a refund without any complications.
Billing Inquiry: A client noticed an unexpected charge on their account after an automatic renewal of their subscription plan. Upon contacting customer support for clarification and confirming the plans in use, they were granted a prorated refund for the unused portion of the renewed service.
The Easiest Way to Get a LONG BEACH MEDICAL WEIGHT Refund
If you're frustrated trying to get a refund from LONG BEACH MEDICAL WEIGHT—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with LONG BEACH MEDICAL WEIGHT can be seamless if you know where to look. The following tips will guide you on how to efficiently monitor your refund progress and stay updated on any changes.
Check Your Email: LONG BEACH MEDICAL WEIGHT communicates refund updates primarily through email. Look for emails with subject lines containing "Refund Status" or "Your Refund Update" for timely information.
Visit Your Account Dashboard: Log in to your account on medicalweightcontrols.com and navigate to the Order History section. Here, you can find real-time updates regarding your refunds, including their approval status.
Use the Mobile App: If you're using the LONG BEACH MEDICAL WEIGHT mobile app, check the Notifications tab for updates on your refund status. The app is designed to keep you informed without having to log in repeatedly.
Review the Billing Section: In your account settings, the Billing section provides details about all transactions, including any pending refunds. Make it a habit to check this section regularly for any updates on your refund progress.
Contact Customer Service: If you haven't received an update after a reasonable period, contact LONG BEACH MEDICAL WEIGHT’s customer service. They can provide specific details regarding your refund status and estimated processing times.
FAQ
At Long Beach Medical Weight, we understand that life can get busy and cancellations may be forgotten. Unfortunately, our policy typically does not allow for refunds if cancellations are not made within the specified timeframe. We recommend reaching out to our customer service team to discuss your situation and see if any options are available.
Refunds typically take 7 to 14 business days to process, depending on your financial institution. Once initiated, the timeline can vary based on your bank's policies and processing times. It's advisable to check with your bank for the most accurate information regarding the availability of your refund.
If you see a charge but do not have an active subscription, please check your account for any previous orders or active trials that may have been overlooked. If the charge still appears unclear, contact our customer support team directly with your account information to help resolve the issue.
If you are unable to secure a refund directly from LONG BEACH MEDICAL WEIGHT, consider reaching out to their customer service team again for further assistance. You might also explore escalating your concern within their support system or reviewing your account details to ensure all information is accurate and complete.
If LONG BEACH MEDICAL WEIGHT refuses to issue a refund, consider reviewing their refund policy to understand the specific terms that apply to your situation. You may also want to reach out to their customer support again for clarification or additional options. Additionally, double-check your account details to ensure all information is accurate and up-to-date.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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