Navigating billing processes can often be an afterthought until an unexpected charge catches you off guard, such as an automatic subscription renewal. At Love Your Dog Inc, we understand the importance of clarity when it comes to refunds, and this guide is designed to help you understand how our refund policy works, who is eligible, and the straightforward steps to request your money back quickly. Your satisfaction is our priority, and we’re here to ensure you have all the information you need to address your concerns effectively.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Gather your original order confirmation email from Love Your Dog Inc, which includes your purchase details.
Transaction ID: Locate your unique transaction ID from your receipt or account history, which helps identify your order.
Account Information: Have your Love Your Dog Inc account login information available if you made the purchase through an account.
Proof of Purchase: Compile any additional proof of purchase such as screenshots of your order or payment confirmation from your bank.
Details of the Issue: Clearly outline the reason for your refund request, whether it's related to training sessions, materials, or digital subscriptions.
Training Session Details: If applicable, prepare the date and time of any training sessions that are being refunded.
Cancellation Policy Awareness: Review Love Your Dog Inc's cancellation and refund policy to ensure you meet their requirements.
Contact Information: Provide your current contact details for any follow-up communications regarding your refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Love Your Dog Inc
At Love Your Dog Inc., we strive to provide exceptional training services for both dogs and their owners. Understanding our refund policies is essential for our users to navigate their subscription or service inquiries effectively. This guide outlines specific situations where users may qualify for a refund based on our policies and the nature of our offerings.
Session Cancellation: If you cancel a scheduled training session with adequate notice (typically 24 hours), you may be eligible for a refund or rescheduling of that session.
Program Dissatisfaction: If you have completed a program but feel it did not meet the described outcomes, you may request a review for a potential refund if you follow the guidelines provided during your enrollment.
Service Errors: In the rare case that there was an issue acknowledged by Love Your Dog Inc. regarding service delivery or training materials, you could be eligible for reimbursement of the affected sessions.
Membership Cancellations: If you cancel your monthly training membership within the designated window at the start of a new billing cycle, you may qualify for a refund of that month’s fee.
Equipment and Materials: If you received faulty training supplies or equipment through our service, you might have the option for a refund or exchange based on our return policy.
For any specific inquiries or to discuss your particular situation, please refer to our customer service channels. Our team is here to assist you with any questions regarding your eligibility for refunds based on individual circumstances.
Step-by-Step Process to Request Your Love Your Dog Inc Refund Like a Pro
If you purchased through Love Your Dog Inc.com:
Visit loveyourdogtraining.com and log into your account.
Navigate to the Account Settings section.
Find and select Billing History.
Locate the subscription you want to refund and click on Request Refund.
In your message, mention that the subscription renewed without notice or that the services were not utilized.
Submit your request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the settings list.
Select Subscriptions.
Find and tap on Your Love Your Dog Inc Subscription.
Scroll down and tap Report a Problem.
Choose Request a Refund and specify that the subscription renewed unexpectedly.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions and select Your Love Your Dog Inc Subscription.
Tap on Cancel Subscription (if required) and then choose Request Refund.
In your refund request, state that your account was unused or inactive.
If you purchased through Roku:
Start by going to my.roku.com and log in to your Roku account.
Select Manage My Subscriptions.
Find Your Love Your Dog Inc Subscription.
Click on Unsubscribe.
Go to the Help section on the Roku website.
Submit a ticket or chat request, mentioning the subscription renewed unexpectedly.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Love Your Dog Inc for Refund
Script
Copy
Subject: Refund Request – Love Your Dog Inc Account [Your Email]
Dear Love Your Dog Inc Team,
I hope this message finds you well.
I am writing to request a refund regarding my recent billing situation: [describe reason].
I would like to request a refund in the amount of [Amount].
Attached to this email, you will find any relevant documentation regarding this matter.
Please confirm the receipt of this request and provide a response within the next 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but is not yet processed.
Your request is being reviewed. Please allow up to 3 business days for it to be processed.
Processing
The refund is currently being processed by our team.
This means we have approved your refund and are working on it. You will receive an update shortly.
Refunded
Your refund has been successfully processed.
The amount will be credited back to your original payment method within 5-10 business days.
Partially Refunded
Only a portion of your total request has been refunded.
This often happens due to services that were utilized. Check your email for details on what was refunded.
Completed
The refund process has been completed successfully.
You have been refunded in full or partially, and your transaction is closed. Thank you for your patience!
Canceled
The refund request was canceled.
If you wish to pursue a refund again, please reach out to our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Love Your Dog Inc, many customers find themselves navigating various scenarios related to their dog training services and subscriptions. Here are some realistic situations where users successfully claimed refunds:
Cancellation Prior to Renewal: A customer realized they wouldn't have time to attend the upcoming series of training classes and reached out prior to their subscription renewal date. After explaining the situation, Love Your Dog Inc promptly processed a refund for the upcoming month, acknowledging the customer’s proactive communication.
Class Rescheduling Issue: One user had to miss a scheduled class due to an unforeseen family obligation. They contacted customer support to inquire about a refund for that specific session. Love Your Dog Inc, valuing customer flexibility, offered a credit towards future classes instead, which the user happily accepted.
Material Return: After ordering a training manual that didn’t meet their expectations, a customer successfully returned the product following the company's return policy. Upon processing the return, Love Your Dog Inc issued a full refund, ensuring the user felt satisfied with their purchase experience.
Subscription Adjustment: A customer initially subscribed to a premium training package but later decided to downgrade to a more basic plan due to budget constraints. After reaching out to customer service, Love Your Dog Inc facilitated the change and offered a prorated refund for the difference for the remaining month.
The Easiest Way to Get a Love Your Dog Inc Refund
If you're frustrated trying to get a refund from Love Your Dog Inc—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Love Your Dog Inc is designed to be straightforward and transparent. Here are some specific steps you can take to ensure you stay updated on your refund status efficiently:
Check Your Email: Love Your Dog Inc sends email updates regarding your refund status. Look for emails from support@loveyourdogtraining.com with the subject line "Refund Update" to receive timely notifications about your request.
Login to Your Account Dashboard: Visit the Love Your Dog Inc website and log into your account. Navigate to the Order History section to view your recent transactions and their current status, including any refunds in progress.
Access the Billing Section: In your account settings, the Billing section will provide detailed information about any discrepancies and the current status of your refunds. This section updates in real-time, reflecting any changes as they occur.
Mobile App Notifications: If you use the Love Your Dog Inc mobile app, enable notifications to receive instant alerts whenever there is an update regarding your refund status.
Customer Support: If you need further clarification, don’t hesitate to reach out to customer support through the app or the website. They can provide exact details about your refund status and any additional steps required.
FAQ
Unfortunately, Love Your Dog Inc cannot issue refunds for memberships if the cancellation is not processed within the required timeframe. We recommend reviewing our cancellation policy to understand the specific timelines and ensure you can manage your membership effectively in the future. If you have any further questions, feel free to reach out to our support team for assistance.
Refunds generally take 5 to 7 business days to process, depending on your bank or credit card company. Once initiated, you'll receive a confirmation, but please note that the time it takes for the funds to appear in your account may vary.
If you notice a charge from Love Your Dog Inc but do not have an active subscription, please first check your account to verify your subscription status. If everything appears correct and you still require assistance, contact our customer support team through the website for clarification and further help.
If you are unable to obtain a refund directly from Love Your Dog Inc, you may consider reaching out to customer service again for further assistance or clarification regarding your request. Additionally, reviewing your account details and any relevant policies on the website may provide further insights. If needed, escalating your inquiry within the support system can also be beneficial.
If Love Your Dog Inc refuses to issue a refund, you may want to start by carefully reviewing their refund policy to ensure you understand the criteria involved. It can also be helpful to reach out to their customer support team again for further clarification or to discuss your specific situation. Additionally, checking your account details and communication history may provide insights that can assist in resolving your inquiry.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)