Billing can often go unnoticed until an unexpected charge appears, prompting questions about refunds and eligibility. This guide is designed to clarify how refunds work at Lubin Property, ensuring you have all the information needed to understand the process. Whether you’re seeking to reclaim funds for an automatic renewal or another reason, we'll walk you through the eligibility criteria and provide a step-by-step guide to request your money back efficiently. Our goal is to make this experience as seamless and straightforward as possible for you.
What You Should Prepare Before Applying For Refund
Transaction ID: Locate and prepare your unique transaction ID associated with your refund request for smooth processing.
Account Information: Ensure you have your Lubin Property account email and password ready to verify your identity.
Proof of Payment: Gather statements or receipts that show the payment made for the service or product that you are seeking a refund for.
Property Details: Have the specifics of the property (address, property ID) ready if applicable, as it may be required to expedite the process.
Refund Reason: Prepare a clear and concise explanation for your refund request, detailing any issues encountered with the property or service.
Timeframe of Purchase: Know the purchase date of the service to ensure it falls within Lubin Property's refund policy timeframe.
Contact Records: Compile any prior communication records with Lubin Property regarding your service or issue, as this may aid in your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Lubin Property
At Lubin Property, users are entitled to certain rights regarding their transactions and account status, particularly in relation to refunds. Understanding these rights is essential for managing your account effectively and ensuring that you are aware of the circumstances that might make you eligible for a refund.
Lubin Property primarily offers property management services, which may involve various billing scenarios pertinent to lease agreements, service fees, and tenant placements. Here are specific circumstances under which users may qualify for a refund:
Service Cancellation: If a property management service is canceled before the designated start date, users might be eligible for a refund on fees paid prior to cancellation, depending on the terms agreed upon at the time of contract.
Overpayment Situations: In cases where an overpayment is identified on rental or management fees, users may qualify for a refund for the amount that exceeds the expected billing.
Unfulfilled Services: If Lubin Property is unable to fulfill a specific service that has already been paid for, users could be eligible for a refund for that service, based on the conditions set in the service agreement.
Billing Error: Should there be any inaccuracies in the billing statement that do not reflect the agreed-upon fees or services, users may seek clarification and potentially qualify for a refund where applicable.
Service Guarantee: In instances where specific guarantees related to property rental or management performance are not met, users may inquire about the possibility of a refund based on the terms laid out in their contract.
It's important for users to review their individual agreements and correspond with Lubin Property for details pertinent to their specific circumstances. By doing so, users can ensure they understand their rights and the processes in place regarding any potential refunds.
Step-by-Step Process to Request Your Lubin Property Refund Like a Pro
Select Billing History to view your recent charges.
Locate the transaction you wish to request a refund for.
Click on the Request Refund button next to the relevant charge.
In the message box, mention that the subscription renewed without prior notice.
Emphasize that the account has been unused during the billing period.
Submit your refund request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top, then select Subscriptions.
Find and tap on your Lubin Property subscription.
Scroll down and select Report a Problem.
Choose the reason for your refund request, emphasizing that the renewal occurred without prior notice.
Tap Submit to complete your refund request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon in the top right corner and select Payments & subscriptions.
Go to Subscriptions and select your Lubin Property subscription.
Scroll down and tap on Cancel Subscription to initiate cancellation.
After cancellation, go back to the subscription details and click on Report a Problem.
Choose the reason for the refund, stating that the subscription was renewed without notice.
Submit your refund request for processing.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select Your Account from the top navigation.
Click on Manage Your Subscriptions.
Locate the Lubin Property subscription and click on Unsubscribe.
After unsubscribing, click on Request Refund in the menu.
In your request, mention that the recurring charge occurred without notice.
Complete the request by submitting it for review.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
If applicable, I have attached the necessary documentation for your review.
Please confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received and is awaiting approval.
Your refund is in the initial stage. We will review your request shortly.
Processing
The refund is currently being processed.
Your refund is being finalized. This can take up to 5 business days.
Refunded
The requested amount has been successfully refunded to your account.
The total refund amount has been issued. Please check your account for the transaction.
Partially Refunded
A portion of your refund request has been processed.
You will receive a partial refund. Details of the adjustment are provided in your account.
Completed
The refund process has been successfully completed.
All refund transactions are done. You should see the funds in your account soon.
Cancelled
The refund request has been cancelled, either by you or by our team.
Your refund request is no longer valid. Please contact support if you have questions.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Lubin Property, clients may occasionally face specific situations that warrant a refund. Here are a few real user scenarios where clients successfully claimed refunds while experiencing common issues related to property management services:
Double Booking Issue: A client booked a rental property through Lubin Property but later discovered that they had inadvertently booked the same property for two consecutive weekends. Upon notifying customer service about the double booking, the client was able to successfully claim a refund for the second reservation without any hassle.
Early Termination of Lease Agreement: A renter decided to terminate their lease early due to job relocation. By providing the necessary documentation to Lubin Property, such as proof of employment change, they successfully received a pro-rated refund for the remaining rent, simplifying their transition.
Service Disruption: A client faced an unforeseen emergency repair situation in their rental, which was not addressed promptly. After reaching out to Lubin Property’s support team, the client demonstrated their situation with supporting documents and was granted a partial refund for the service interruption as a goodwill gesture.
Miscommunication on Fees: During a routine account review, a client discovered an incorrect maintenance fee that had been charged to their account. They contacted Lubin Property's customer service, clarified the discrepancy, and received a full refund for the overcharge quickly as part of their commitment to customer satisfaction.
The Easiest Way to Get a Lubin Property Refund
If you're frustrated trying to get a refund from Lubin Property—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Lubin Property is a straightforward process designed for your convenience. Here are some efficient ways to keep track of your refund:
Check Your Email Updates: Lubin Property sends timely email notifications regarding the status of your refund. Look for messages with the subject line "Refund Status Update" to get the latest information directly to your inbox.
Utilize the Account Dashboard: Log in to your Lubin Property account and navigate to your Account Dashboard. Here, you can find a dedicated section for refund tracking. This section provides detailed updates on the status and progress of your refund.
Order History Section: Visit the Order History section available in your account settings. Each order includes a status indicator, allowing you to see if your refund is pending, processed, or completed.
Mobile App Notifications: If you use the Lubin Property mobile app, enable push notifications to receive real-time updates about your refund status. The app offers quick access to your refund details and notifications anytime, anywhere.
Billing Section Insights: For more detailed financial information, check the Billing section of your account. This area not only shows past transactions but also provides the current status of any refund requests you’ve made.
FAQ
Refunds for missed cancellation deadlines are generally not provided, as terms and conditions stipulate that cancellations must be made within a specific timeframe. However, we encourage you to reach out to our customer service team to discuss your situation, as they may be able to assist you based on individual circumstances.
Refund processing times can vary based on your payment method and financial institution. Typically, once a refund is processed, it may take 5 to 7 business days for the funds to appear back in your account. Please allow this timeframe before reaching out for further assistance.
If you see a charge but do not have an active subscription, please start by checking your account status and any recent transactions for insights. If you still have questions or concerns, we recommend contacting our customer support team for assistance in resolving the issue.
If you are unable to obtain a refund directly from Lubin Property, consider reaching out to customer service again for further assistance. You can also explore escalating your request within their support system for additional review. Additionally, reviewing your account details might provide insights or options for resolution.
If Lubin Property refuses to issue a refund, you may want to carefully review their refund policy to understand the terms and conditions that apply. Additionally, consider reaching out to their support team again for clarification on the decision or to ensure all account details were accurately presented. It's also helpful to verify any relevant information in your account that may influence the refund process.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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