Many users often overlook billing details until an unexpected charge catches them off guard, such as an automatic subscription renewal. This guide is designed to provide you with a clear understanding of how refunds work at Madden School, including eligibility criteria and the straightforward steps to request your money back. By the end of this guide, you'll have the information you need to navigate the refund process with confidence and ease.
What You Should Prepare Before Applying For Refund
Your Madden School Account Email: Ensure you have the email address linked to your Madden School account.
Transaction ID: Locate your transaction ID from the purchase confirmation email or your account order history.
Subscription Details: Be ready to provide specifics on your subscription type (monthly, yearly) and start date.
Reason for Refund: Clearly articulate your reason for requesting a refund, as this may be required for processing.
Proof of Payment: Keep a record of your payment method, such as the last four digits of your card or PayPal transaction details.
Access Logs: Have details regarding your usage of the service, which may be pertinent if you’re claiming issues with accessibility or functionality.
Screenshots of Issues: If applicable, prepare screenshots that demonstrate any problems encountered while using the Madden School services.
Refund Policy Awareness: Familiarize yourself with Madden School’s refund policy for reference during your request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Amazon Pay
5-10 working days
Stripe
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Madden School
At Madden School, users subscribe to a variety of instructional content and coaching resources aimed at improving their skills in Madden video games. Understanding your rights and eligibility for refunds in relation to Madden School’s subscription services is essential for managing your account effectively. Here are some specific situations that may qualify you for a refund:
Account Cancellation within Trial Period: If you are within your trial period and decide to cancel your subscription, you may qualify for a refund of the trial charge, depending on your timing of the cancellation.
Duplicate Charges: If you notice a duplicate charge for the same subscription period and can provide evidence, you might be eligible for a refund for one of those charges.
Service Downtime: If you experience significant downtime affecting access to services for which you have paid, you may inquire about potential compensation options, which could include partial refunds.
Non-Implementation of Promised Features: If a promotional feature that was advertised at the time of your subscription is not available within your subscription period, this may be a reason to discuss refund eligibility.
Each situation is handled on a case-by-case basis, and users are encouraged to reach out directly to customer support to explore available options based on their individual circumstances.
Step-by-Step Process to Request Your Madden School Refund Like a Pro
If you purchased through Madden School.com:
Visit the contact page on madden-school.com.
Select the "Customer Support" option from the menu.
Fill out the contact form with your details.
In the subject line, write "Refund Request".
Be sure to include your membership details and the date of renewal.
In the message body, mention that the subscription renewed without notice and that you have not utilized the service.
Submit the form and wait for a response from support.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID (your name at the top).
Select Subscriptions.
Locate your Madden School subscription and tap it.
Select Cancel Subscription to stop future billing.
Scroll down and look for the Report a Problem link.
Choose Request a Refund and follow the prompts.
State that the subscription automatically renewed and you did not intend to continue.
Highlight that you have not used the service this billing cycle.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile picture in the top right corner.
Select Payments & subscriptions > Subscriptions.
Find and select the Madden School subscription.
Tap on Manage and then select Cancel Subscription.
Go back to the Payments & subscriptions section.
Select Refunds and follow the instructions to request a refund.
Explain that the renewal happened without proper notification.
Mention your account has been unused to strengthen your case.
If you purchased through Roku:
Go to my.roku.com and sign in with your account.
Select Manage Your Subscriptions.
Find the Madden School subscription and click on it.
Select Update Payment Method to cancel.
Return to the Subscriptions page.
Look for contact information and reach out to support for a refund.
Mention that the subscription was renewed without a reminder.
State that the account was not in use.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Madden School for Refund
Script
Copy
Subject: Refund Request – Madden School Account [Your Email]
Dear Madden School Support Team,
I hope this message finds you well.
There has been a billing situation regarding my account: [describe reason].
As such, I would like to request a refund in the amount of [Amount].
I have attached relevant documentation for your review.
Kindly confirm receipt of this request and the status of the refund within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
This means your request is in the queue for review. Check back for updates.
Processing
The refund is currently being processed by our team.
Your refund is actively being handled. It typically takes 3-5 business days to finalize.
Refunded
The refund has been approved and completed successfully.
You should see the refunded amount in your account shortly. Please allow 5-7 business days for processing by your bank.
Partially Refunded
A portion of your refund has been issued based on the return policy.
You will receive a partial refund based on the items eligible for return or cancellation.
Completed
The refund process has reached its end, and the transaction is closed.
Your refund status is complete, and no further action is required on your part.
Canceled
The refund request has been canceled, either by us or at your request.
No refund has been processed. If you have questions, please contact support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Madden School, users occasionally encounter situations that lead them to seek a refund. Here are some real user scenarios highlighting how refunds were successfully claimed.
Subscription Renewal Confusion: A user realized they had renewed their Madden School subscription unintentionally while exploring various plan options. After reaching out to customer support, they provided their account details and explained their situation. The support team promptly processed a refund for the renewal charge, ensuring the user felt valued and understood.
Upgrade Timing Issue: A member intended to upgrade their subscription but was unsure if the activation happened correctly. After contacting customer service for assistance, they were informed that the upgrade had not processed as expected. The team facilitated a refund for the original plan so the user could re-subscribe to the upgraded service hassle-free.
Access Problems: A customer experienced technical difficulties accessing premium content shortly after subscribing. After reporting the issue to the support team, they received guidance on resolving the access error. As a courtesy, Madden School issued a partial refund for the period they were unable to access the materials while solutions were being implemented.
Account Cancellation Timing: A user decided to cancel their subscription but mistakenly believed that doing so would end their access immediately. After realizing they had access for another billing cycle, they reached out to customer support. The team was able to clarify the situation and process a refund for the remaining period, ensuring the user had a clear understanding moving forward.
The Easiest Way to Get a Madden School Refund
If you're frustrated trying to get a refund from Madden School—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Madden School is streamlined and user-friendly, ensuring you stay informed throughout the process. Here are some efficient ways to keep tabs on your refund.
Check Your Email: Madden School sends out refund update notifications directly to the email associated with your account. Look for subject lines including "Refund Processed" or "Refund Update" to stay updated on your refund status.
Account Dashboard: Log into your Madden School account and navigate to the dashboard. Under the Order History section, you will find detailed status updates regarding your refund requests.
In-App Notifications: If you’re using the Madden School mobile app, ensure that notifications are enabled. You’ll receive real-time alerts about your refund status right within the app.
Billing Section: Visit the Billing section in your account settings. Here, you can track the current status of your refund, including the expected timeline for any pending refunds.
Customer Support: If you need more specific information, don’t hesitate to reach out to Madden School’s customer support. They can provide additional insights into your refund's progress.
FAQ
If you forgot to cancel your subscription on time, refunds may not be available as per our policy. We recommend reviewing your account details and the terms of service for specific information on cancellations and refunds. If you have any questions or need further assistance, feel free to reach out to our support team.
Refund processing times can vary based on your financial institution, but typically, you can expect to see the refund reflected in your account within 5 to 10 business days. Once the refund is initiated from our side, it's largely dependent on your bank's processing speed.
If you see a charge but don’t have an active subscription, please first check your email for any transaction confirmations or subscription details. If you still have questions, contact our support team through the website, and they will assist you in resolving the issue.
If you are unable to receive a refund directly from Madden School, consider reaching out to their customer service again for further assistance. Additionally, you can explore options to escalate your inquiry within their support system to ensure your concerns are addressed. Reviewing your account details and communication history may also provide clarity on your situation.
If Madden School has declined your refund request, you may want to carefully review their refund policy to ensure all conditions have been considered. Additionally, reaching out to their customer support again could provide clarification or further options. It's also helpful to verify your account details to ensure everything is in order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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